Bank Of America Complaints and Reviews

1.7
  • Nothing poor customer service2 votes
  • Poor Customer Service2 votes
  • Online ability2 votes
  • Customer service3 votes
  • No resolution available2 votes
  • No reconsideration offered2 votes
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I'm do mad we have had a business acct for 20 years. And it. Has mine and my x s name it and when we spit up he hAS the acct..and I have a new acct. And had to pay him some money after we spit up...so I had to write him 2 checks a week for 8 weeks and the closed his acct the said it looked like fraud....the could of ask first... Thank you boa... Add comment

I went to de bank and deposit a check the cashier give me the cash and she didn't conform the check has money and she give me the money and after 3 days de bank is charging me tha money and also Bank of America is charging me for the check wit out money extra 12 $ becouse the acount doesn't have the money they are so an professionals Add comment

  • 2 days ago
  • Loans and Mortgages
  • Class Action
  • 11
  • REVIEW RATING 3/5

We are counsel for plaintiffs in a class action against Bank of America. The class action relates to proceeds from homeowners’ insurance claims. The insurance claims were issued by the insurance companies to homeowners and Bank of America jointly. Homeowners were required to endorse the checks to Bank of America and to seek recovery of the funds from the bank. We allege in our lawsuit that... Read more

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  • Feb 18
  • Credit Cards
  • Beverly Hills, California
  • Recurring Payment
  • 6
  • REVIEW RATING 5/5

originally it said 2mins wait, then once the chat window opened it became "4mins wait"... then, it keeps going on and on and on "1min wait", updated to another "1min"..., then "3mins", "1min","1min", "1min","1min", then FINALLY someone came online to chat help me after like15mins wait. then this lady named Rebecca had absolutely no clue of what she was saying. i just wanted to set up a recurring... Read more

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  • Feb 18
  • Banks
  • Bolton, Massachusetts
  • Closing Process
  • 12
  • REVIEW RATING 4/5

I have spent 3 hours driving to and from bank, 2 hours in branch, and at least another 2- 3 hours on phone or writing letters. I am on my fourth request (notorized) and still do not know if funds will be disbursed. I am told a different story every time I have contact with the bank (1) will just transfer the fund to the newly opened 'estate of' account (2) send notorized letter (3) wrong... Read more

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  • Feb 17
  • Banks
  • Waldwick, New Jersey
  • Checking Account
  • 13
  • REVIEW RATING 4/5

It took BoA 7 business days to do a wire transfer from my checking account. I had to get the TD Bank rep on the phone with BoA wire dept to complete this transfer. This Bank has got to be the worst with regards to customer service I have ever had the un pleasure experience do business. Let me start out by saying if you open a bank or checking account with them you WILL NOT be able to do a simple... Read more

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I made a deposit, and was told that all of the funds would be available in 2 days. They weren't. When I called, I was told that it would clear at midnight, but I would be able to use the funds for a debit card purchase. I couldn't. It's very frustrating that I can't access my own money, and Bank of America can just hang on to it, until the feel like letting me have it. Add comment

  • Feb 08
  • Banks
  • Durham, North Carolina
  • Saving Account
  • 1
  • 1
  • 19
  • REVIEW RATING 4/5

I just got charged $48 in my Saving Account for over limit transfer when the staff in BofA(HEAD QUARTER) informed me that I have unlimited free transfer between Saving and Checking account. He opened both saving and checking account for me so I asked the questions about transfer between 2 accounts. I called BofA and they were unable to waive the fee. They said sorry that the staff gave me the... Read more

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  • Feb 08
  • Banks
  • Oak Forest, Illinois
  • Staff
  • 1
  • 1
  • 31
  • REVIEW RATING 3/5

The Bank of America we try to use is in a white area but all their tellers are black... Hence they refuse to wait on the white people that go in there. I had to wait 30 minutes with a man in charge sitting in his office watching me wait for the inly friendly and white person there who waits on you if you are white. It is an extremely racist bank... The black tellers roll their eyes at you...... Read more

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  • Jan 29
  • Banks
  • Phoenix, Arizona
  • Overdraft Fees
  • 49
  • REVIEW RATING 4/5

They are constantly charging me overdraft fees - wrongfully. I finally got sick of it and told the I am not paying their overdraft fees this time. I said I have the service where they're just suposed to decline my card. They were extremely rude and said they'd give me bad credit then. I tod the two people I spoke with I would write in a complaint about this. So they actually changed my... Read more

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