Bank Of America Complaints and Reviews

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  • Customers like
    • Online ability4
    • Courteous agents1
    • Name removed from black list1
  • Customers don't like
    • No resolution available7
    • Customer service7
    • No reconsideration offered6

  • 15 hours ago
  • Banks
  • 5

This week-end my wife and I had family down to hold a surprise baby shower(wifes 1st grandchild) the night before we wanted to take out the family for dinner,my card declined,wifes card declined? why I checked balance and availability before tonight and had "Substantial" funds available,(guess when it's declined?of course after you eat!) so I call from the restaurant,and get "sorry I cannot help... Read more

Was this review helpful? 0 0

I have been getting text messages abouta card i don't own. I have called the bank several times to get these stopped. I have been hungup on three timesand theyseem to have NO IDEAhow to stop these texts. Their automated phone system is the most agrivating thing i ever had to deal with. Add comment

  • Jul 18
  • Banks
  • North Creek, Washington
  • Bank Of America Home Foreclosure
  • 1
  • 1
  • 32
  • REVIEW RATING 5/5

I bought a condo and was given a home loan by countrywide. When the economy crashed in 2009 I, who was a finish carpenter, was one of the first to loose my job. We called Bank of America right away and we were told they couldn't help us unless we were already late on our payments, we had NEVER been late so we waited the 3 months they told is to and called back. We were then informed that we... Read more

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  • Jul 17
  • Banks
  • San Ramon, California
  • Bank Of America Checking Account
  • 19
  • REVIEW RATING 4/5

Bank of America is the WORST BANK ever. I would NEVER recommend it to anyone. They charge you fees left and right, for any reason they can. They practically steal money from you and then won't refund it. This may not seem like a huge deal to some people, but to a poor college student, it is the worst thing to open your online banking to. Honestly, I can't believe I've stuck it out this long, but... Read more

Was this review helpful? 1 0

  • Jul 13
  • Banks
  • Alexandria, Virginia
  • Bank Of America Account
  • 1
  • 1
  • 22
  • REVIEW RATING 4/5

First of all, my complaint is not the online service. But I have no other title more appropiate that indicate in the mail. My first language is not English. So I apologize for my English handwriting. I would like to say that today I felt outraged when I was served by the customer service. Since I opened my bank account I have not stopped to have drawbacks. I come from Cuba, I'm Hispanic. I... Read more

Was this review helpful? 1 0

Horrible misleading services ! RUDE Customer service Reps, who try and talk to you like your slow and can't comprehend. All I ask was why my balance and I got an attitude from the Rep. Add comment

  • Jun 28
  • Credit Cards
  • Los Angeles, California
  • Visa Credit Card
  • 28
  • REVIEW RATING 4/5

Left Oregon and drove to California. Purchased gas and motel along the way. Five days later, in LA, credit card didn't work at a gas station. After 20 minutes of frustration, called B of A customer no-service. Told me I should have told them I was traveling. None of their business! Took 30 minutes to resolve. Suppose it had been an emergency? Needed to purchase a flight? Maybe in a restaurant... Read more

Was this review helpful? 1 0

Bank of America should be called "Bank of whatever State you opened the account in" and dont expect them to link. I went to the branch, made calls, and it has taken 4 weeks with NO response. In actuality, i have been trying to link the accounts for 9 YEARS but am so frustrated with the lack of response and follow through. Im out! Add comment

Bank of America are nothing but thieves. They rearrange your transactions to incur overdraft fees. Add comment

Do not ever work for this company.Its very clicky at the call centers and your constantly beong told to lie to customers Add comment

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