Bank Of AmericaComplaints and Reviews

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  • Customers like
    • Online ability 7
    • Courteous agents 3
    • Teller service 1
  • Customers don't like
    • Customer service 15
    • No resolution available 9
    • No reconsideration offered 8

Bank of America did same thing to me.I sign in to my account and their was a charge of 88,000 on both my savings and checking.I immediately allerted the bank,thinking that something was really wrong.I was later told this 88,000 is a code the bank uses, I don't *** know for what.Both my accounts are closed,my credit card cancelled for what reason I don't really understand.Few days later I received a mail and a number was given that I could call if I have any questions 1-877-240-6886 option 2.I called this number and I was asked so many... Read more

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I am a title insurance issuing agent. I sent Bank of America a check to payoff a loan on April 4th. I had a payoff which was good through March 30 and a per diem of $34. a day. I added the per diem and thought the loan would be paid in full. It was a $300,000 loan. Bank of America put the check in regular mail back to me saying the payoff was short by $2000. It was not, but after a week of US mail, by the time i got my check back and sorted it out, i was on the hook for another $237 of interest because BOA made a mistake. Furthermore,... Read more

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Ythe worse personal banker service Add comment

The worst banking experience I have ever had. I have Small Business checking account and signed up for payroll service. The monthly fee has to be waived as I signed up for payroll. But I have been getting charged the monthly fee for the last 4 months and every time I call customer service they credit the fee saying some error and it should not happen again. I have been spending hours on the phone with these people and nobody cares for me. They do not fix the root cause and ask the same questions again and again. This is the worst banking... Read more

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What bank on a friday has only one teller working the window.. I am 9th in line.. And the teller is the yucaipa ca branches worst teller.. Slowest.. Worthless person.. I own a small business.. I should not have to wait in line.. Going on 17 mins now.. Still 5th in line.. Do you think the manager would get off his fat a** and asssit customers.. Nope.. Sitting in his glass walled office solo... They suck.. But they are better than the other bank in town.. Chase.. Read more

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This is the fourth time I applied for a modification loan through BOA. Again they give me the run around and claim the investor which is fannie Mae has to make the decision. I own my home but I rent it out. I need a little help now since my morgage payments went up. After nine years and never been late on a payment, again I get the same answer because I dont live in this home. BOA sold my loan without letting me know which I found out they had no right to do this behind my bank. This bank is a rip off and they all should be shutted down Read more

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Dear Bank of America, Thank you for screwing me. I have 2 words for you and they are not happy birthday. I will be pulling all of my accounts by end of day. I have been in the customer service business for over 20 years and I am still in disbelief with the ignorance of your customer support. I have wasted of 30 hours on the phone with the morons you call customer service and lost 2 days at work trying to resolve your errors. P.S. My new bank is very thankful for the 350K dollar mortgage I am in the process of signing with them. Sincerely,... Read more

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Bofa has had my checking account frozen now since 12/14/15. The only answer they gave me is someone is putting a claim on my money. So I have filed so many complaints on them . I'm now just waiting for replies. I requested Bofa to show me what substantial documents they have to be able to freeze my account.So in the mean time no bills are being paid no food can be bought. Bofa Sucks Read more

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I wrote 6 months ago about how terrible Bank of America is and little wonder they have been consistently voted on of the worst American Companies. Now it has been over 52 months and the same old misguided, inept, and negligent misrepresentation on behalf of the Bank of America Home Loan Team. With the thousands of lawsuits that have been initiated against Bank of America the tide is starting to turn on B of A and others who initially participated in the huge mortgage scam that started with Countrywide Home Loans, MERS, numerous lenders, and... Read more

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I visited the Bank of America in Palm Coast, FLorida today to do a wire transfer. After waiting in line a teller said that only one person could this out of around 10 employees- wow. That teller told me to sit and wait (she had been with same customer the entire time I was there). After around 30 minutes of more waiting, and her with the same customer, I asked another person in office area was there anyone that could help me and she said "no, you will have to sit and wait" rather rudely. I finally walked out extremely frustrated and pissed. It... Read more

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