Bank Of America Complaints and Reviews

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  • Customers like
    • Online ability3
    • Courteous agents1
    • Name removed from black list1
  • Customers don't like
    • Customer service7
    • No resolution available7
    • No reconsideration offered6

Horrible misleading services ! RUDE Customer service Reps, who try and talk to you like your slow and can't comprehend. All I ask was why my balance and I got an attitude from the Rep. Add comment

  • 2 days ago
  • Credit Cards
  • Los Angeles, California
  • Visa Credit Card
  • 10
  • REVIEW RATING 4/5

Left Oregon and drove to California. Purchased gas and motel along the way. Five days later, in LA, credit card didn't work at a gas station. After 20 minutes of frustration, called B of A customer no-service. Told me I should have told them I was traveling. None of their business! Took 30 minutes to resolve. Suppose it had been an emergency? Needed to purchase a flight? Maybe in a restaurant... Read more

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Bank of America should be called "Bank of whatever State you opened the account in" and dont expect them to link. I went to the branch, made calls, and it has taken 4 weeks with NO response. In actuality, i have been trying to link the accounts for 9 YEARS but am so frustrated with the lack of response and follow through. Im out! Add comment

Bank of America are nothing but thieves. They rearrange your transactions to incur overdraft fees. Add comment

Do not ever work for this company.Its very clicky at the call centers and your constantly beong told to lie to customers Add comment

  • Jun 09
  • Banks
  • Tacoma, Washington
  • 26
  • REVIEW RATING 4/5

Bank of America held property at 2119 157th st ct e Tacoma, WA 98445 has been vacant for over four years. This house is deteriorating at an alarming rate. Several neighbors have been keeping the front lawn cut so that this house does not appear to be a total dump. Siding is rotting, woodpeckers have bored through the exterior and nested, gutters are falling off, the back yard has not been... Read more

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Resolved

  • Jun 08
  • Credit Cards
  • Atlanta, Georgia
  • Credit Card Service
  • 1
  • 1
  • 48
  • REVIEW RATING 5/5

BOFA had always been a reliable and trustworthy Bank with good customer support and Banking features for my financial needs. But the recent experience with it's Credit card services has broken the myth. For reference, I'm located in Georgia for more than 6 months now with updated address, moved from last California address. Day1: I ran into this issue when I mistakenly lost my card on/around 20th... Read more

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  • Jun 04
  • Banks
  • Mortgage
  • 2
  • 2
  • 39
  • REVIEW RATING 4/5

BOA filed suit against me because their attorney gave me 50% stake in a home without my knowledge. The person that owned the home was not made aware of this by the closing attorney but has been sued for "knowingly conveying an interest in the home to me." Funny think is they didn't knowingly do anything!!! They attempted to send me a $300 VISA gift card if I would sign some documents. However,... Read more

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  • Jun 03
  • Cash Services
  • Currency Exchange
  • 31
  • REVIEW RATING 4/5

Three days before a trip to France I asked BofA if they could provide Euros. My local branch said this would take 5 to 7 business days. I could hardly believe this and called their 800 number. How do you handle CEOs who travel on short notice, I asked? The phone rep didn't believe it either and called another branch which told him I could have Euro's the next business day if I showed up by... Read more

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  • May 31
  • Loans and Mortgages
  • Reno, Nevada
  • Mortgage
  • 21
  • REVIEW RATING 3/5

A home loan mortgage #27499872xxxx under joint contractual liablity JCL) for Sami Ahmad & Farhana Ahmad was opened 08/2002 with Flagstar Bank for $154800.00 and closed with $0 balance: per Credit Bureaus; Equifax on 09/2005 while Experian & Transunion on 07/2005. Per duration of Flagstar mortg, a credit line for $31,200.00, showed up as of 01/2003 either by default/error/ or fraud under... Read more

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