Bank of America Complaints and Reviews

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Bank of America
Main address: TX1-854-06-12 75265-9964 Dallas TX
800-432-1000, ,
  • 818+4 mobile complaints
  • $1.4M claimed losses
  • $1.7K average
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  • 6 hours ago
  • Banks
  • 5

Always had great service at Bank of America but now they have only 1 teller instead of 4 or 5. That poor teller has to take care of the drive thru and the lobby. I went in to make a deposit to my account and waited in line 15 minutes because the teller was waiting on another customer who had a little problem. I was told by the representative who greeted me at the door that I could make that... Read more

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  • 1 day ago
  • Banks
  • Account
  • 7

I signed up for an account that was free as long as I had one direct deposit per month. Out of nowhere (9 years later) they started charging me a $12 monthly fee despite my having had a direct deposit. Upon talking to customer service I was told that it was only free if the deposits were of a certain amount (which they never have been). I was refunded only one of the two monthly service fees.... Read more

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They closed my account without even notifying me and then held my direct deposit hostage so they could do the proper paperwork! Not to mention when I tried to call them I was hung up on 3 different times! Worst customer service and bank ever! Do not bank with them!! Add comment


  • Nov 20
  • Banks
  • Las Vegas, Nevada
  • Bank Account
  • 12

A year ago I changed my business there for needing to change the name. Recently I have had a lot of charge backs from my customers. Wondering why, I contacted Bank of America and they told me my old business name was still on there! After going to multiple banks to fix this( over a month time lapse here) they told me I should just close out my old account and reopen a new one. I did this and... Read more

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  • Nov 19
  • Banks
  • Huntington Station, New York
  • Quota System
  • 17

Bank if America not only fees their customers to death, they also make their teller work on a quota system of 10% sales per day, which is impossible to achieve as a teller, this causes stress and mistakes, if you don't get your 10% Bank of America fires you. Even though you are not hired to sell. Bank of America did this to me a single Mom of three who has been in the banking industry for 25... Read more

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  • Nov 14
  • Banks
  • Wire Transfer
  • 1
  • 1
  • 21

I am an American living overseas and have made wire transfers several times. This is the first time that I encountered the following problem. I made a wire transfer in the amount of approximately $652. I paid the bank here in Asia their fee in cash. Upon receiving the transfer, B of A deducted $18 for a fee. The deposit was then for approximately $634. I was okay with that. But a couple of days... Read more

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  • Nov 10
  • Banks
  • Saint Paul, Minnesota
  • Funds Release
  • 26

My sister died in August and I have been jumping through hoops trying to get her funds released. Always another needed document. Always the same script from BOA reps. 5-10 business days until I have to hear the same thing from another one. I've sent everything twice. Her two orphaned boys have savings the bank won't release. It's not BOA's money. You can tell it's scripted by the indifference in... Read more

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  • Nov 06
  • Banks
  • Credit Card Machine
  • 10

Leased a Credit Card Machine through Bank of America Merchant Services Oct of 2010 for a 4 year lease and the credit card service was through First Data.. We may of used this machine a 4 times in 4 years you think BOA would of allowed us to cancel this before the 4 years term of course "NOT" On 11/1/2013 we called Bank of America to inquire about terminating the lease talked with merchant... Read more

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  • Nov 04
  • Ex Employees
  • Investment
  • 26

I worked for Bank of America, formerly known as NationsBank 401k daily department many years ago when the department was a start-up. By the end of the second year, the bank's 401k investments were averaging 64 cents on the dollar. By the third year it was 49 cents. It was a big secret....but now you know why banks needed the stimulus taxpayers were forced to "save" our so honest financial... Read more

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They colsed the bank at 3:30 pm and they were supposed to close at 4:00 pm i came at 3:00 and they told me they were closed they were busy but thas not a reason for them to closed this location is 37 and 7 st today is 11-3-2014 Add comment

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