Bank Of America - BoA Extremely Long Hold Time
on any regular day, i was on hold for 30min AT A min. On a busy day, it could be longer than an hour!!!
I ONLY call them once a year on maybe emergency issues, then it takes FOREVER!!!! WHO HAS TIME TO WAIT AN HOUR TO SPEAK TO SOMEONE ON SOME *** BOA FEES???? The reps are polite but that doesn't solve the issue!!! CUT the wait time or I'm out!!!!
Extremely *** service!!! on any regular day, i was on hold for 30min AT A min. On a busy day, it could be longer than an hour!!! I ONLY call them once a year on maybe emergency issues, then it takes FOREVER!!!!
WHO HAS TIME TO WAIT AN HOUR TO SPEAK TO SOMEONE ON SOME *** BOA FEES???? The reps are polite but that doesn't solve the issue!!!
CUT the wait time or I'm out!!!! Extremely *** service!!!
Reason of review: Order processing issue.
Monetary Loss: $200.
Bank Of America Cons: Fees.
Location: Arlington, Virginia
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