I feel I have been discriminated against by
Bank Of America...on 4/23/08 I walked into the branch in Chino around 4:11 pm for a merchant's deposit. I was asked to wait for the teller, so I did. I wasn't feeling good at all, but I continued to wait. The
supervisor noticed many times how bad I was feeling..then another guest walked in, immediately, the
supervisor, Perla, took her in and she had the same deposit as I did. The other lady who asked me to wait for the teller, told Pera that I was next in the line and I should be helped first. Still Perla tried to take in the other guest, but the other lady insisted I go and she apologized and sent me in. When I commented to Perla that it wasn't right that if it is her friend or relative that doesn't give the guest the
priority over me because I was there first and have been waiting also...she nodded her head and said that she doesn't know her, and left...what does that mean then, that she being a
supervisor is discriminating against me?? What kind of role model is she for the rest of the employees? I was very hurt by that.
1. Written by Ethics, on 01-11-2009 11:03
Evert customer deserves equal treatment - it's any banks policy. Report your issue to the Office of the President for Bank of America. This bank has a policy for doing the right thing.
Customer Service Guy: you are by far out of line.
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2. Written by hahahah, on 24-10-2008 07:16
Customer service Guy, ILMAO
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3. Written by banker, on 16-07-2008 22:22
some banks ask managers and customer service reps to service clients with LARGE relationships with the bank themselves instead of having them wait in the teller line... this may have been the case in this instance
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4. Written by Customer Service Guy, on 26-04-2008 13:29
sounds like you have a low self esteem. Not discrimination in my book. So what if the manager took the other person over you. Get over it. Sounds like a problem you've had all your life. If it bothers you that much just go kill yourself. No one needs to hear your pathetic pity party.
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Consumer Forum is another great place to discuss consumer concerns NOT RELATED to this article. |
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