Bank of America - electronic payment held by BOA and lies from customer service

electronic payment held by BOA and lies from customer service

Apr 8, 2008

Bank of America complaint by Justsickofthis

On the 3rd of the month i sent a western union quick collect payment more than my minimum due to bank of america for a bill due on the 8th. Never had a problem with this before and have never been late. 3 days later they said they hadn't received payment. 4 days later, when I called back they said the payment was "pending". And said the next day it would be posted. 5th day came (due date) and said that by 12:03 am next day it would be posted. That will make me late, proof but no help for me

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Comments (1)

1. Written by CS Rep, on 11-05-2008 20:08

Sounds like you should be complaining to Western Union. The bank can't control how long or when other companies are going to send them money. Is there a reason why you can't pay online, in a banking center, at the ATM, or over the phone?

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