THEY DONT KNOW HOW TO CHANGE CUTT OFF SATEMENT DATE, TOMROWW IS LAST DATE TO SUBMIT MY STATEMENT , AND MANAGER ON PHONE DIANA CASTIOO , SHE SAID I APOLOGIES ITS OUR FAULT (NICOLE COICO), APOLOGIES IS NOT SOLUTION , AND IF I SAID SAME THING TO THE COMPANY WHERE I AM GOING TO SUBMIT MY SATEMENT , THEY GONNA KICK ME OUT,INSTEAD OF THAT SHE SAID I CANT DO ANYTHING , IS SHE IS MANAGER????, REALLY BAD EXPERIENCE WITH THIS BANK , I WILL SUGGEST TO MY EMPLOYEE GO KEEP CAH IN YOUR HOME INSTED OF GOING TO BANK OF AMERICA THATS ENOUGH Y B