I cancelled autopay when I paid off visa account - 3/3/09 - 3 wks later they take $500 'pmt' from me

I asked for manager - was told she was busy and would contact me in the next 72 hrs.

Rep was very snippy. As if I was the problem!!!

Wonder what I can charge them for this assumption

of my money to which they have no legal right?

I have to get out of this awful institution. This isn't the first time they have done something fishy and gotten snippy (to put it mildly)! And there is no one else I can complain to. The bank won't handle visa complaints!


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