Bank Of AmericaComplaints and Reviews

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1.7 Based on 171 reviews
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  • Customers like
    • Online ability 7
    • Courteous agents 4
    • Teller service 1
  • Customers don't like
    • Customer service 17
    • No resolution available 9
    • No reconsideration offered 8

I tina lee dont cares if nedie shanine brum tina walkers .keith simmons .or anybody eles calls or comes there they donts haves my permission to with draw nothing at all.they cracks they code its indenity.thefted.there has been my most recent i.d from mva been stolen by a women tina walker.she wonts gives it back.socail security card. Banks accounts numbers on a card. Ill be in branch tommorrow.cause my son. Dont lives with me. Ill be in there so... Read more

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Wow I have been on hold for over 30 minutes trying to report fraudulent activity on my account no answer I finally hung up

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Bank America is a pieces of ***, the customers service a piece ***, they always wasting your *** time the females are worth a listen whatever you do do not bank with Bank of America the customer service is horrible

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Customer Countess Galloway for years. Infrequent problems till she developed dementia. Bank refused to help with over 100 NSFs. Caused because Ms. Galloway still wants to handle her account. On social security. Fees faused her to be behind. Some were refunded. But most nsf fees not refunded. Caused problems with paying bills. Unsympathetic and uncompassionate. Shame on boa saying it wadnt due to bank error. Or she should know better. She has... Read more

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Bank of America sucks outloud. They steal your money and lie. The CEO has no idea what is going on. Nancy Condos the supposed customer advocate is a lying ***. She is an old hag and she is rude. Customer service is horrible. They embezzle your money file a claim then steal it back. They steal your identity and open fake credit accounts. This bank sucks out loud and Nancy Condos needs to crawl under a rock and die. Read more

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Worse customer services, rude, no professional

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In the last three months I have had issues with Bank of America. I am not a rich person, but I have several accounts with them, and I have talked to a different bank today to make preparations for moving each account. The first problem I had was to have the teller not deposit all the cash into my account. Why did you give me this cash back I asked, and she replied I had not made out the deposit slips right. She was supposed to help me make... Read more

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Worse bank in U.S.A... People very ***..and rude... They are only in the phone play game,fb, play Pokemon

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I needed copies of statements from closed accounts. Accounts were closed about 4 months ago. I went to the branch. They told me to call customer service. Why not spend the 5 minutes to print the statements and have a satisfied customer? I guess that is far too simple and the correct thing to do. It took me 30 minutes to get an agent on the phone. I was told they would send the statements. They still have NOT arrived!! I I will NEVER do... Read more

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I really hate Bank of America this thing doesn't care about small people or minorities all the kids about his corporate interests I owe the state of California $1,700 those people never contact me to get the money but for some reason they went to call Bank of America give them every since I had in my account after a month not one letter from Bank of America saying XYZ or this is what happened nothing I don't deserve I don't deserve a f******... Read more

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