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Following a *** of my accounts online, BFA just closed my account and will not tell me why. I receive social security and it takes 2 months to transfer to a new account, they just did this with no warning and no explanation. They refuse to give me one, they are cold...
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Anonymous
Anonymous

When are normal people going to figure out that these monster mega-banks are not good? Transfer to a small, community bank or even better, a credit union.

1.0
I didn't like
  • Makes you pay for unauthorized charges
#1052723
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The only reason I have ANYTHING with this joke of a bank is because they bought my mortgage from another lender. I would never ever recommend banking here let alone using them for a mortgage. They play games and won't let you schedule your mortgage payment to draft in...
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Anonymous
Anonymous

"mortgage payment to draft in advance "1-Then pay it the day it's due. What kind of weak *** complaint is this. Waaaaaaaaaaaaa"pay additional closing costs to move my mortgage...

#1052211
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I am a long time customer and the bank keeps screwing up on my credit card accounts. First they told me I had too many cards outstanding and denied me a new card. Wrong! I had only two cards outstanding, not four as they claimed, and I have a high credit score. They...
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h.kitchener
h.kitchener

I am unable to ascertain why anyone would want three credit cards, much less three from the same bank. Sort of like "putting all your eggs in one basket" as they say. Just go ...

1.0
I liked
  • People who tried to make the situation right
I didn't like
  • Good intentions poor performance
  • Lack of coordination between departments
  • Overall failure for a good long term customer
#1050595
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Bank Of America Customer Care Review

Bank Of America
#1042493
1.0
I absolutely HATE Bank of America! I would advise you never to get any type of account here. Please take your money to chase or some other bank before you go here. My family has all pulled their money from this bank. They have lots of hidden fees and horrible customer service!
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Short Review for April 26, 2017, Pc_order_processing

Bank Of America
#1039474
Deposit check put unnecessary hold
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Bank Of America Customer Care Review

Bank Of America
#1030252
2.2
Rude African American Customer Service almost all of there customer service are rude they should really monitor all the calls and hear that there emplyees love to say things to feel better about themselves. I'm polite I say thank you then I'm being called retart by the African ghetto guy that hates himself and sounded high on the phone because he's *** on debut card claims department.
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Short Review for February 27, 2017

Bank Of America
#1014357
The wait time for a teller is absolutelty ridiculous at this branch in newark nj. Only 2 tellers working and when I arrived at the branch one teller was out to lunch. Leaving only 1 teller to service over 15 people waiting on line. Wait time standing in line over an hour. Rediculous
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Hello. My father is 75 years old living on a fixed income. I has a loan payment was 200.00 a month...then i year later they jacked the payment up to 500.00 a month....he called them went into the bank....they wouldnt do anything....he also has a Rv financed thru them...
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h.kitchener
h.kitchener

You might look at the load contract(s) he signed. Sounds like he got a variable interest rate type of loan. Next time you spout off, think beforehand.

1.0
#1047896
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I paid my BOA through my BOA checking account. I did this with their online transfers. The $1200 never got transferred and they threatened to repossess my car. I filed a complaint; however, they said it would take 45 days. I refuse to pay another cent until they find...
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1.8
I didn't like
  • Poor service
#1045653
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OUR GREEN PAPER DRAGONS On the day of February 18 2016, our home of 10 years caught on fire in the middle of the night. I thought the worst part was over that night. Not after a few days, did I start noticing that nothing about the situation was going to be easy. Not...
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Anonymous
Jackson

I'm sorry about the loss and damage to you home. That is an awful experience.I'm also afraid that if you've handled things in the same rambling, incoherent manner with which y...

1.0
#1035608
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Bank of America, with whom both of my parents held accounts, demonstrates exceptionally poor customer service. When my father passed in 2015, I accompanied my mother to our local branch to file documents, such as a beneficiary letter of request along with providing...
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1.0
I didn't like
  • Inability to reach competent staff to resolve a claim
#1033323
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Bank of America customer service for bank and for NEA. Mast4carf is practically nonexistent. I have n Been on phone 40 min trying to find out why my charge was refused and my card blocked. It wasn't because I owed them money or an out of city charge so why? Why are...
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2.4
#1031780
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My husbands employer pays via Bank of America Money Network. I went to open a checking account with Bank of America and wanted to transfer $ 50.00 in funds from Bank of America Money Network to my Bank of America Checking account. Ten days later still no money. Bank of...
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1.4
I didn't like
  • Does not notify customer of a failed transaction
  • Lack of on site customer service
  • Remove funds before transaction verified
#1026222
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The bank of America branches are horrible when it comes to answering the phone lines. Customers need to speak directly to someone at a home branch sometimes and there are several branches that hear the phone ring but personally choose to ignore it. I'm really sick of...
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1.0
#1024994
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