Unclaimed
Bank Of America
Reviews and Complaints
9.3M
CLAIMED LOSSES
2.1K
TOTAL REVIEWS
270K
PAGE VIEWS
11
ISSUES RESOLVED
Bank Of America Reviews
New Reviewer
Cannot get through to a representative
I have called every number I can find for Bank of America and cannot get past the auto response. No matter how many times I say representative, I get kicked into the auto response which then disconnects me every time. Why can no one get to speak to a live representative anymore? This is the sorriest bank ever!
User's recommendation: Don't bank with Bank of America.
ID
Location
Leander, Texas
Cons
- Customer service 800
Preferred solution
A way to reach a live rep.
New Reviewer
Safe deposit box in south Tryon
Bank of America in south Tryon & arrowood is closed I need to make an appointment to open my safe deposit box
ID
Location
Dyersburg, Tennessee
Preferred solution
Get to my safe deposit bix
New Reviewer
No m a yegado mi tarjeta
Tengo 8 días esperando mi tarjeta Ahún nOhay mmitro Naciones Unidas lleDioso no k esta pasando kiero saver si mb ayegar porkyun Plaza bursátil norteamericana una smimetrounn / A
ID
Location
Turlock, California
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerResolved: Bill pay question
Update by user Apr 11, 2022
Pissedcustomer solved my problem quicker and easier than Bank of America!.
Original review updated by user Apr 11, 2022
After calling 3-4 numbers for Bank of America, most of which were spent just waiting on hold, I finally got a live person who was no help at all. Her solution was to start over trying to get my online account working, which proved impossible. Somehow I got to this site-pissedconsumer-and got answers right away. Im very satisfied with the lady I spoke with from this number. She was very patient and solved my problem very quickly and in just a few minutes in a most polite manner. Thank you! Resolved
ID
Location
Harrisonburg, Virginia
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer Advanced ReviewerB of A is the worst bank
We went today to check a wire transfer into our account, made us wait outside in the sun (95 degrees) for about 20 minutes, finally got inside after arguing with assistant manager and branch manager. I asked the assistant manager if we should go to a account agent,...
View full review
ID
Location
Simi Valley, California
Cons
- Everything is bad
Loss
$250
Preferred solution
Pay us for our time
Your service is awful.
You are asking too much of people to wait in line for a teller. Instead of a stupid greeter, open the drive up.
ID
Location
Spokane, Washington
Can’t get a live person
Impossible to get through past robot. Hangs up on me repeatedly- outsourced agents when you select unrelated problem. Only way to get through.
User's recommendation: Get a different card.
ID
Location
Midvale, Utah
Attempting to close my deceased sisters account. Called last month,got a case number, they were supposed to call me back in a day. Ha.... what a joke. A month later, no call. Called them again.
Took me 45 minutes to get someone on the phone. Wrong department. Another wait... 25 minutes into my second wait... I got cut off. Needless to say... I gave up. Been trying to close my deceased sisters account for a month. They never have called me back. I am soooo fed up with BofA.
User's recommendation: Please make it easier to talk to a human about other things besides a personal account!
ID
Location
Bakersfield, California
New Reviewer
Hold on check reason
Teller told me she couldn't cash my payroll check from state of CA told me I needed to deposit it and funds be avail next day now there's a 9 day hold on my check
User's recommendation: Don't bank w b of a.
ID
Location
Hesperia, California
Cons
- Teller lied long lines inside bank never friendly
- Lack of on site customer service
- Terrible communication
Preferred solution
Full refund
New Reviewer
No contact with representative
Have not heard or been able to reach anyone from the bank been on hold for up to 30 minutes without being connected to a representative!
ID
Location
Santa Monica, California
Pros
- Convenience
Cons
- Everything else
- Long customer service wait always
Preferred solution
Re open account
New Reviewer
No one answered my call
Never have been able to resolve my closed acct issue I went to a branch and was told to call risk office never heard from anyone
ID
Location
Los Angeles, California
Preferred solution
Re open my account due to the fact I was written bad checks and deposited into my account,which I had no control over losses I’ve encountered I couldn’t even add up
New Reviewer
Sneaky business practices
They are up to new tricks. Drop in a new transaction while you're sleeping and of course an overdraft charge. I watch my account diligently and this is a new tactic that they've started doing to stick you with overdraft charges and give you zero time to cover.
User's recommendation: Don't use Bank of America. So many better options.
1 comment
ID
Pros
- Branch locations
- Boa once had a good name
Cons
- Rob you with fees
- Poor customer service
- Suck period
Loss
$12000
Preferred solution
Full refund
New Reviewer
Hay unas compras sin si mi autorización
Hay tres cargas q sin mI aautorIzanuncioo sereal academia de bellas artes q yo los puEdén reembolsar y blo quoreja esa tienda por favor Hijo mupersiguiendo yocomo seres de ttienda 4.99 de apple.comlBll y hay de facerk xxx hay tres cobros
ID
Location
Reno, Nevada
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerIdentity theft/fraud
I received a call saying that I won a 2nd place prize in the Mega Millions Sweepstakes and sent me an email with my name on a Bank of America check in the amount of 2.5 Million dollars that would be wired to my bank. I made a foolish mistake of giving the lady, Barbara Owens all my personal information including SSN, banking and credit card numbers, driver's license number and PIN and debit card number.
ID
Location
Honolulu, Hawaii
Pros
- Non
Preferred solution
Phone call to confirm the fraudulent check.
Locked out of account
I'm locked out of my account t for a week, and for me not paying my rent I have no Nome now, I need my account to be unlocked to rent a place and to feed my 3 year old son... Jorge
ID
Location
Miami, Florida
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Bank Of America
so if it's your card and you use it, you should have the funds available to pay no matter what time it shows up, assume banking is 24 hours.