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2 comments
Hello everyone! My name is Karen and I live in Little Rock, Arkansas. Bank of America issued me a loan modification approval in July 2009 and has not honored it. My credit is screwed. I anticipate the Sheriff on my doorstep any day. I have hired an attorney. ...
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Anonymous
#555261

Since 9-2008 I have been approved 5 times and have sent signed documents back to BofA.. They finally returned a signed copy 4-2012 but immediately sent a letter saying it was ...

Author
Location
Muddy, Illinois
Review #199023 is a subjective opinion of poster.
1 comment

Bank Of America in Mount Laurel, New Jersey - BOA ruined by credit--Can someone help?

I applied for a loan modification and after trial was over, BOA stated that they've been reporting me late to the credit bureau during the entire time! Is that even legal??? I thought they'd help, but as usual they just s***wed me over. Now I how back payments of over $4000. Get this: when I asked if I could pay in installments they said pay half up front then they wanted to run a credit check--just to see if I'm eligible to be set up on a payment plan. Wow!!! I said no--actually h***no! I'll file a chapter something first and get to keep all my stuff. Not no one will touch me for anything. I've worked to keep my credit in check for years and in 5 months, BOA ruined all my efforts. Can't someone help me (all of those affected Please?!?!?)
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Author
Location
Mount Laurel, New Jersey
Review #198085 is a subjective opinion of poster.
0 comments

Bank of America

I did a loan modificataion with Bank of America for 6 month, then my loan documents got done and signed May-28-2010, this was to be a 30yr loan and would start at $1573.26 for the first 6 yrs & would change yr 7 slowly tell yr 30, the new loan payments where to began 06/1/10 $1573.26 the first month went fine, then it began and every time I called the Bank I got a new story July payments started saying $2997.00 so what happen I've talked to every department ar Bank Of America and every one says something diffent, the trial payments went fine and when it came down to the final Documents it all looked good, it was signed by every one the loan department the bank the paper work was ( A Excacutied Package ) where the agreement was set for the nest 30 yrs, from July to Know the paper work and loan payment are all wrong every department says the other department is to blame what the ***
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Author
Location
Los Angeles, California
Loss
$3000
Review #197951 is a subjective opinion of poster.
0 comments

Bank of America Bill Pay Program. They fouled up my bill pay program and cant seem to correct it.

I have talked with the bill pay techs almost every day the last two weeks. They don't seem to know how to correct the problem. I'm sure it just some programming switch that does not let the right account come up on bill pay. After talking with the bill pay techs. all they do is pass me on to another tech, or tell me it is corrected and to wait 24 hours. I have asked to talk with a supervisor, but none seem to be available. I have left my number for a supervisor to call but have not received a call back to date. Not even from customer services.
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Author
Location
Wichita, Kansas
Review #197869 is a subjective opinion of poster.
5 comments

Bank Of America in Boca Raton, Florida - BOA Loan Modification Program

I was told back in November of 2009, that I qualified for Home Load Modification Program. So I had entered the program, since I was having a hardship. My hardship to BOA was that my my wife was involved in a major automobile accident and was not able to go to work for the last 2.5 years and still to this day can not find work due to the economy, and that one of my children was Autistic and I could not give my child the service she needed due yo money issues and I was having a hrad time managing on one salary. Well I got my letter from BOA, indicating that I was accepted into the program and my first loan modification payment was due in January. Also I was told that I need to stay current with the new loan modification payment or I would be dropped from the program. Also, BOA told me that there are no fee's of any kind, while in the program. So in January, I made my first of 4 trail payment, by phoning in my payments each month as indicated by BOA. I sent in what ever documentation they requested, which was constant, since they had either loss, misplaced or said they never received documentation from me. I was always on top of BOA and made sure they got what documentation they needed. Now, I did see BOA start charging me late fees while in the loan modification program, in which they turn those fee's around, where I was not charged. Anyway, in August, I got a letter from FedEx, telling me that I was denied because I was current with my loan modification payments. WELL IN JANUARY I WAS TOLD IF I WAS NOT CURRENT WITH MY LOAN MODIFICATION PAYMENTS, I WOULD BE DROPPED FROM THE PROGRAM, BUT IN AUGUST I AM BEING DROPPED FROM THE PROGRAM BECAUSE I AM CURRENT WITH MY LOAN MODIFICATION PAYMENTS. WHAT A MUCH OF HYPOCRITES. I called BOA up and was told that I now owed them the difference from my loan modification and what my mortgage payment was for the last 8 moths, plus late fees, for a total of $150. I asked BOA if I could put this in the rear, put it on mt credit card and BOA told me NO. They wanted the money in my checking account and would not take payment any other way for the last 8 months plus late fees. I was never told that I would have to pay the difference between my loan mod and my mortgage and late fees, if I was denied. What a bunch of garbage. BOA told me to tap in to my 401K plan, sell my cars, borrow $$$$ from friend or relatives, sell my furniture, what ever it take to pay back the money I owe for the last 8 months. BOA said if I didn't come up with the money they would put me into foreclosure. Well I managed to scrap up the money some how, digging into food money and other things, but I still owe them the late fees. Also, I had spoken to several people at BOA about the above and got no place. When I asked for the BOA C/S person's name , they would only give there 1st name, no last name or extension. When I asked to speak to a manager, they refused to let me talk to a manager. Every person I spoke to at BOA gave me a different reason why I was denied, no one was on the same page, all different stories. BOA worker are incompetent. Now that I am paying my regular mortgage and not in the loan modification program anymore. My salary every month goes to the bills only, with no food, gas, car repairs, clothing and etc.... Its only a matter of time before I fall on my face and loose my house, thanks to BOA. SHAM SHAM ON BANK OF AMERICA. THE US GOVERMENT HELPED THEM OUT, BUT BANK OF AMERICA SCREWS THE LITTLE GUY OVER. BANK OF AMERICA JUST WENT ALONG WITH THE GOVERMENT ON THIS PROGRAM AND HAD NO INTENTIONS OF HELPING PEOPLE OUT. PEOPLE WHO WORK FOR BANK OF AMERICA ARE INCOMPETENT
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Author
Location
Boca Raton, Florida
Review #197665 is a subjective opinion of poster.
17 comments
Beware of applying for a loan modification from Bank of America. I have been through the wringerfor the past year. Promises from a loan modification "expert", money to th garbage, extreme beaurocracy, lies, total lack of empathy and disregard for the real story. A...
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Anonymous
#237944

BOFA added an escrow account without our consent. Our payment went from 2000 a month to 4300 a month. Hence the reason for the previous posts.

Author
Location
Pompano Beach, Florida
Review #197660 is a subjective opinion of poster.
64 comments
Bank of America Loan Modification Scam --- I am looking for individuals who received Loan Modification Approval Contracts from the "Hope Team" which "were not funded." Bank of America has been taking my new modified payments and but yet not updating my loan account...
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Anonymous
#475728

I too was scammed b of a regarding the \"hope team\" scam. Is any one persuing anythong at this time? Pat Patspencer79@gmail.com

Author
Location
Little Rock, Arkansas
Review #197609 is a subjective opinion of poster.
3 comments
I have been accellerated for FORECLOSURE from BOA Servicing my refinance home loan. I had Wilshire as Servicer who approved loan mod in 12/09. BOA specifically told my national hope now advocate that they would finish the mod paperwork - picking it up where Wilshire...
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Anonymous
#194575

SIMILAR EXPERIENCE mc

Author
Location
Dallas, Texas
Loss
$134
Review #197161 is a subjective opinion of poster.
1 comment

Bank Of America in Los Angeles, California - Property Owner

We have been in a loan modification with BOA for over a year!! My GMAC loan modification for my residence only took less than three months. What is BOA doing with all the bailout money they received???? They sure are not helping all the people they loaned money to. BOA is not being sympathetic or even trying to renegotiate terms that all parties are happy with. This is not a professional way to do business and it is certainly not a way to get future business. I will never get another loan from BOA as long as I live and many people I have spoken to feel the same way. You would think a smart business person would want to settle instead of foreclosing or holding on to hundreds of properties they can not get rid of. I need to save my investments. How do I save my property and get rid of BOA once and for all!!! Thank you. Melissa Warrren
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Author
Location
Los Angeles, California
Review #196938 is a subjective opinion of poster.
0 comments

Bank Of America in Los Angeles, California - B of A Refi misleading costs

If you refi your mortgage the following things will defiantly happen to you. 1. B of A will charge you an outrageous application fee in addition the the $35 that they will charge you to pull you credit. 2. If you ask them for a good faith estimate of what your out of pocket expenses will be they will fail to tell you that they don't count the $400 application fee as an expense. You will find this out latter after you are ready to close the loan. 3. B of A will want to send you one set of documents to review and have you show up at close to sign a second a second "duplicate set". B of A will not a have representative of the Bank in attendance when you close your loan. Only a Notary will be there. Notaries can not answer any questions that you have regarding the loan. They are only there to witness your signatures. Things that happened to me that could easily happen to you. 1. I talked to 3 different loan officers during the process. As each successive officer became unavailable I had to find a new one. 2. I was never able to communicate directly with the third loan officer. The email address that I was provided was invalid. He never returned any of my calls 3. All my communications with the bank were with an administrative assistant and eventually her supervisor. 4. Due to misunderstandings regarding the amount needed to close the loan my check was short. I closed the loan and waited to hear from the Bank. No attempt to call was made by the bank. When I called them they informed that the new loan was not closed and therefor I was paying interest on both the old loan and the new one. 5. B of A charged me twice for the $400 Application fee. They never noticed this. When I pointed this out to them It took them 41 days to refund the over charge. It took them 60 seconds to bill me twice via phone. 6. My escrow refund and first mortgage statement was sent to an in correct address. They were returned to the Bank. The Bank made no attempt to contact me. I had to call them. It took 48 days for me to receive my escrow refund. 7. The B of A has a customer advocacy department. After recounting these events to my "advocate" I was told that everything that happened fell within the Banks guidelines for good business practices. This includes his review of emails sent to me by a loan officer that clearly show the Bank misrepresenting the way that the $400 "application fee" would be accounted for. In addition he informed me that since the government has allowed the Bank to forgo a physical appraisal in order to save the distressed owner $400 to $500 the Bank felt entitled to charge the $400 "application Fee".
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Author
Location
Los Angeles, California
Review #196736 is a subjective opinion of poster.