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Bank of America Made My Life ***
I do not even know how to make this a short story. Basically BOfA has made my life *** for almost 2 years.They give me the run around I literally have spent up to 20 hours a week on the phone. Trnsfrd & given diff stories. I qualified for modification & made my payments, yet now they are still saying im in forclosure & some say I never got a modification while others see the modification. They cannot explain actions on my accounts where funds were moved around and missaplied. They cannot tell me anything and now they will not xcept payments!!!??? I dont know if i will even have a house at this point. its a nightmare. I cannot get anyone to help me. I literally have talked to 12 ppl just this week and got 12 different stories and no answers! PLEASE HELP! firstname.lastname@example.org
Bank of America Mortgage sucks
I have been trying to get my mtg held by BOA refinanced for 5 months. I thought going with the company that held my mtg would be easy. No Way! First, they "accidentally" cancelled my application. That took about 1.5 months before they got it back on track. Finally, I get my condition statement, and I respond the next day will all the information they need. I have followed up every week or 2 since then. Wondering, what the heck is going on. When the 90 rate lock was about to expire, I started calling every 2-3 days. I also sent many many emails to the processor. She NEVER even attempted to contact me. Finally, my very nice loan originator got this escalated to some VP, and my file was transfered. The new processor, made one attempt to call me. I returned her call 8 times over 2 days before she actaully picked up the phone. She wants ALL the condition docyumentation sent AGAIN. Are you kidding me? You are the company that did not get this processed in time, and I have to do all the work! Plus, they want my persmission to pull credit again. And what do I get? -- Nothing! I better get my application fee back! I am going with an independant broker who cares about customer service. Good-by forever BOA!
Bank of America sucks
My name is Seann. Back in Aug of 2009 I applied for the making homes affordable program. I was told that I did qualify for the program. I began my trial payments in Oct 2009 which ran through dec 2009. the following mortgage bill that i received in jan 2010 stated that since I have arrangements through the mha program i should continue making my trial payments. at this time credit card rates were sky rocketing and I had to take money out of my retirement to avoid being sucked dry. since I was assured by the bank that I would qualify for the mha program this money went to my credit cards. 6 mo later in jun 2010 i received my denial letter. I filed an appeal because I could not believe it. How can Bank of America lead someone on to believing that they will qualify for this program and wait 6 months before sending a denial letter. every single time that I made my house payment I made it a point to not send my payment through the mail nor pay online so that I was able to find out month to month what the status was on my application for mha. each time I called I got the same answer. it takes a while. you should be fine. there is nothing to worry about. hang in there and you will get it. you have to be persistent. and so on. when all the while all of these people that i spoke with were not even able to look up any information on the status of my mha. only that it was under review. If Employees at bank of America have no access to mha and do not know how to get you in touch with someone who does why are they leading people on into believing that they should qualify for the program. I appealed in June after going through everything that I sent the bank and still being unable to come up with the same figure as they did for my income. got another denial letter in august. I asked the bank to send me a detailed letter explaining how they reached my income and have yet to receive it. I did receive a letter from the president office saying that they will waive all fees up until august however from here on out late fees will be charged until i become current on my loan which is 4000 dollars behind. I ran into a little bit of good luck at work and have been making a little overtime lately. I called the bank last week to make a payment for over the monthly amount to begin trying to catch up on my loan. I was told not to pay over the regular amount because anything extra will go toward the fees that are suppose to be waived. I was also told that if I do not get my house payments under 3 mo behind, which I'm currently at 5 then my house is in jeopardy of foreclosure. Its been a year and had I known that things were going to turn out the way they did in Jan 2010 I would have taken my retirement money and put it towards the house. now I'm wondering if i will have a house. my email is email@example.com thanks for taking the time to read this. sorry it was rushed. and good luck to you.
With stories like this,this, and this, it's not hard to imagine why someone might need to kick their Bank of America problem all the way to the top of the dung heap . Here's some executive contact phone numbers: Executive Customer Relations general line:...
Bank of America AND G.E. Money Bank
They Both SUCK! They're relentless and WON'T work with you - Regardless! I tried numerous time to get both companies to lower my monthly payments And my interest rate and they would not budge. They've both turned me over to shady law firms and/or collection agencies. Finally had to stop making payments earlier this year cuz it was them, or utilities and groceries. Then I lost my job, explained This to both companies and Still - Won't work with me. Well...guess what folks....Bankruptcy....here I Come!!! Thanks to BOTH of these companies. Hope their both happy! Consumer...Beware!
Bank Of America in Plano, Texas - Block ATM card unarthoried they dont know why!!
BOA Block ATM card without notifying me. No letter,phone call... Called Customer Service and the rep said, the date the card was blocked, Dont know who or why the Bank put the block... Obvious this is their MISTAKE and they are just going to send me a new card. This is crazy, so when you look at the whole thing anyone can block your card without permission, no notes and this can happen all over and over again!!! The way I found out was I put money in to my account by ATM and the receipt stated the money put in but, no balance so I called the Bank.. Then the block conversation came up. The customer rep said she was a Superv after 30 min conversation. Speaking to a person who in the Fraud Dept for another 30 mins. He told me I'm talking too long.. Hey if I did something wrong they would have no problem talking to me for 30. When its them they, HUNG UP THE PHONE AND ENDED THE CONVERSATION. BAD BANK OF AMERICA IS THE WORST CUSTOMER SERVICE AND LIES FOR WHAT REASON???
Bank Of America in Mount Laurel, New Jersey - Boa missed treated and mishandled my loan
we were a month late, we called to tell them that we would pay late they filed us as months late. oh my you have no idea of what we went through to keep our home. they took money from us. said we owed or they would foreclose on our home. it was such a sad ordeal that my wife became sick. for months they called and harassed us. phone calls to prove it. mailings to back up this story. They are doing and has done some out clod stuff to the borrowers. can't some body help? michigan resident
Bank Of America in Naselle, Washington - B of A CaN Lock&Stop&Return YOUR PMTS!
My daughter & I (I am a Real Estate Agent)asked B of A about possibilities o re-financing her 10 yr arm...with Hamp and she was current and not behind. 1st and a 2nd with B of A and they locked her out of paying her next payment on her 2nd. We we're on the phone for 3 hrs and had to go to a branch and prove they bounced her auto-payment and then all of the sudden they appoligized and took the payment and waived the 10 day late charge. WATCH-OUT, watch your back-if you call them.
Bank Of America Modification HAMP Program is a ripoff
After dealing with BOA for over 11 months I get denied for a loan modification I comply with the trial payment and went beyond the 3 trial payment I did a total of 11 payments. Now I received a letter from telling me am denied for a modification because I default on my payments what a joke that is I have proof I offered to fax in the proof of payments and they said that was not necessary. Now am dealing with the CEO office having my property schedule for a trustee sale on Sept 30 I was successful on getting it postponed for 30 days I advise everybody that is going thru this same situation as me to do allot of research and help your self because the bank is out just for one thing and we all now what is that for to help them self. Don't give up keep on fighting remember you are your best advocate..
Bank of America doesn't tell you when you sign up for bill pay that they also pay bills through their corporate office. They debit your account for the bill immediatly but don't send the corp check for 2 to 3 weeks so they can make interest on your money...
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