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Scam artist | Bank Of America review from Baltimore, Maryland

My account was randomly placed on hold and im not being given the reason. The supervisors are rude and didnt try to help figure the situation out any. Im a single father and you decide to just hold my money when you please. I donot recommmend Any MONEY NETWORK SERVICES
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Review
#1478296 Review #1478296 is a subjective opinion of poster.
Product
Bank Of America Account
Reason of review
Poor customer service
They don’t need to buy guns to destroy you and kill your soul, they are so corrupt our justice system can’t even enforce court orders to the millions of people that lost the only security they thought they had. The American people need to require companies guilty of...
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1 comment
Anonymous
#1646644

Guess you should have paid your mortage, at least that was an option for you - but I guess you had another solution, well hows that working out for you now, standing at the curb looking at the home you used to own that the bank took from you because you failed to make your payments on time (heck, you failed to make your payments period), well I guess we all have options in life and listening to you complain that it wasn’t your fault you didn’t make mortgage payments is sad, very very sad - own up to your actions that led to you losing your house Sincerely Yours Bank of America - Customer Service Team

Review
#1473154 Review #1473154 is a subjective opinion of poster.
Service
Bank Of America Customer Care
Reason of review
Poor customer service
1.5
Details
the system does not remember my password, even this evening attempting to get in to my account, my pass word was not recognized so it prompted me to create another, so I put in my last known password and the system tells me that I can not used the last 5 used...
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1 comment
Anonymous
#1646189

Your run on sentence on its own is enough to show you're too stupid to have a bank account that requires some thinking. Sounds like you're too dumb to remember your password and have changed it multiple times. How about this, change the password, write it down and pin it to your coat along with your mittens so you don't lose it this time.

Review
#1464296 Review #1464296 is a subjective opinion of poster.
Service
Bank Of America Manager
Cons
  • Makes you pay for unauthorized charges
Reason of review
Poor customer service
Preferred solution
get the system fixed or hire personnel that can do their jobs

Closed account no reason given lost my rewars | Bank Of America review from Auburn, New York

1.0
Details
Got an email saying my account was closed it had a 0 balance and never a late payment could give no reason and lost my rewards i earned,lousy bank
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Review
#1461522 Review #1461522 is a subjective opinion of poster.
Product
Bank Of America Account
Reason of review
Problems with payment
1.0
Details
How can I prove fraud on my discover card
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1 comment
Anonymous
#1638741

1) stop drunk posting 2) contact the correct bank

Review
#1457857 Review #1457857 is a subjective opinion of poster.
I *had been a customer with BOA since 1996 and when I received a letter stating my account could possibly now incur monthly services fees I was alarmed and called BOA immediately. I was assured by the representative that due to my large balance in savings and long time...
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1 comment
Anonymous
#1634911

it took you 9 months to notice? And now you expect them to be able to pull a call center tape after 9 months? I'm with you, *** bank but come on - you have just as much responsibility for the 9 months of fees as they do, the average person would have left just as soon as the first fee hit

Review
#1454596 Review #1454596 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund
Pissed off no refund on bounced check
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2 comments
Anonymous
#1632442

Why should the bank pay you for you depositing a bad check? Maybe you should pay the rest of us for reading your lame attempt to shift your blame to someone else, at what point will you take responsibility for your actions? It’s not the banks fault you deposited a bad check

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Review
#1451891 Review #1451891 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details

Update by user Jan 18, 2019

Removed posting

Original review posted by user Jan 18, 2019

I deposited a check for $1,890 into my checking account. I waited until I saw that the check had "cleared." Then I used the cleared funds to conduct business with someone. After I did this, the bank indicated that the check had bounced. My checking...
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2 comments
Anonymous
#1633096

No one cares....

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Resolved
Review
#1451864 Review #1451864 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Poor customer service
Loss
$2
Preferred solution
Full refund
1.0
Details
Customer for 25 years. Gave a card w line $40k line I haven’t used for years. Asked to have line transferred to travel rewards card I would actually use. 6 calls - 2 hours-2 weeks later am told I have to apply for a card — stupid company! Why just move the line -...
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1 comment
Anonymous
#1631979

Yes a stupid company on customer service. Had a credit card for over 8 years where they unilaterally raised my credit limit to $20K.

I called to asked them if they could reduce my credit line to $5K so I can manage my credit rating (i.e., trying to reduce my revolving credit exposure). They said I had to open a new account. I said ok, but when I cancelled my old credit line and opened a new account they said the maximum allowable credit line for a new account is $2.5K. I said I had a $20K credit line before and now only asking for a credit line of $5K!

BOA required me to open a new account. She said nope, I could only get an intial $2.5K line of credit because it was a new account and it was their policy that new accounts only have an initial $2.5K limit.

You can't fight STUPID. Needless to say I went to another credit card service.

Review
#1451083 Review #1451083 is a subjective opinion of poster.
Product
Bank Of America Credit Card
Reason of review
Poor customer service
1.0
Details
Poor BOA customer service-- do they really care? CNN reports "...America's second-largest bank hauled in $6.9 billion in profit during the first three months of 2018. That's the biggest quarterly profit in Bank of America's history, taking out the previous record set...
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4 comments
Anonymous
#1631348

BOA can provide $1 Million to the Trump Inauguration Committee, a multi-billionaire but yet needs to "nickel and dime" their customers with a strategy of chasing every possible way to squeeze another dollar of fees and make any profit out of every single customer and financial instrument. Think about that....

what kind of core values do they have? Their focus is to make money not providing customer service nor customer care!

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Review
#1448535 Review #1448535 is a subjective opinion of poster.
Product
Bank Of America Credit Card
Reason of review
Poor customer service