Bank Of America
Reviews and Complaints
BOA was going to charge me $6 for a $60 check.
MISHANDLED PAYMENTS & ADDED FEES
Modification Nightmare
Loan modification fiasco
BANK OF AMERICA FEES
Bank forgery/fraud
Credit card limits getting cut too much
Class Action Suit Filed in Southern California - Wanted Co Plaintiffs to join against Bank America
BANK OF AMERICA LOAN MOD RUN AROUND again
Nikki White's call to customer service
June 16, 2011 Bank of America Home Modification Customer Service
Customer Service Rep. Thisbeth @ ext. 1194
Reason for the Call: Marlene Estrauda told me to call (888)325-**** to request the LPV data used when determining my eligibility for a loan modification. As of today I have requested the NPV data from 3 separate customer service reps at Bank of America. The MHA Handbook clearly states on page 54:Non-Approval Notice must list the NPV Data Input Fields and Values used in the NPV evaluation as listed in Exhibit A. The purpose of providing this information is to allow a borrower who is ineligible because the Transaction is NPV negative the opportunity to correct values that may impact the analysis of the Borrower's eligibility.
All Non-Approval Notices must include an e-mail address and mailing
Address for communicating with the servicer if the borrower wishes to dispute the reasons for a Non-approval determination and to submit written evidence.This Beth's response when I requested my NPV data was that "you were not denied because of the NPV" So there are no figures in your system that were used to run a NPV evaluation?On Monday 6/14/11 the "loan was escalated" is what I was told. (Evading the NPV subject)I asked This Beth what that means. Does it mean they are sending the NPV? She says a request was made and it takes 30 days.To make sure I was clear on what she was telling me I asked again, someone is mailing me the NPV data? Thisbeth said "Yes"I asked if she knew "who" was going to process the request. She said the underwriter that worked my application is the person who would prepare the information.On May 27th I asked who the underwriter was and I was told she could not give out that information.Thisbeth said the underwriter is Michael Knauer and his number is 480-224-**** I asked him if he was the underwriter that reviewed and denied my application. She said yes Michael Knauer is the underwriter
Again, Bank of America gives me the run around
B.a.c
Bank of america/fraud
Horrible mortgage experience
Gave wrong information
Stealing from the elderly
MODIFICATION JOKE
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Since 10/1/10 I have been playing the stress game with boa. My income was cut due to my spouse walking out.
I have been told to get a quick claim deed ( did it) file for divorce (did it) write dozens of hardship letters. Everything they asked for I did. I was told to take in a renter; get a second job (trying to hold my full time down). Sell things .
I once told them that I will put my dog and cat on the corner (they are fixed). They don't want your home and they don't want you to keep it. I am swimming with the loan and they just keep adding fees and things to make it worse. The value is going back up now and I am being pushed into a short sale.
After 23 years this isn't a houe; it's my home with an edlery parent;20 year old cat and ten year old dog. They even offer me 15000 in relocation fees if I qualify. What do you think my chances are? If I do I dodn't get it ( taxes and everything) until after I am long gone.
A co worker said he will deal with boa because they won't go broke. Guess not when they really don't try to help those that need it.
If I had money in the bank or a mansion I caould get a mod just like that.
Different day, same story, I too have been going through the same with BOA. The latest: My husband called BOA a couple of days ago to check the status of our modification request only to be told by Jewel Stephens that we had failed to send in the application which is an absolute lie, we have actually sent in the application along with the required documents 8 times, yes you read that right on 8 separate occasions we sent everything in.
So, Jewel Stephens with Bank of America said that since we had not sent in the application and documents that they had now sent our file to Charlotte. (have no idea what that means). Also, in a very condescending tone told my husband that BOA does not do principle reductions now or ever. I mention the principle reduction because we had requested one on one of the applications that he said they had never received, obviously he was lying about not only the receiving our application but also regarding BOA not doing principle reductions.
We paid 650,000 for our home in 2005 it is now worth around 250,000 We have not yet contacted an attorney because we see so many scams taking place on people in similar situations. Does anyone have any insight to share?
Most if not all of us on this blog have been going through the same thing with BAC, we need to form a group and start a protest, something needs to be done and more help needs to be offered to all of us who qualify, wondering these politicians are doing for us...so much talk and no action serious people feel free to contact me at aurocarlos@***.com lets start today and see if someone out there is willing to hear us and help change this corrupt system that Bank of America is using against all of us trying to keep our homes, I guess this government wants us to be dependant on them and soon there will only be the rich, no more middle class in this country its looking like socialism is on its way.... lets work together and maybe just maybe we can be the ones to make a difference and win our battles.
I have been going thru the exact same situtation with BOA. I even attend the Home Loan Modification seminar they had in my city and personally handed them the docouments.
Still denied me. They advised me they sent out an application and forms to fill out for the modification, I never recieved them. I called them 2 weeks in a row asking about the forms. One rep told me they sent them, another rep told me they did not send them yet, and a different rep told me they did not send them because I was denied.
I got denied before the "paperwork" was sent out? They can never tell me why I'm being denied. Wow....now I have to move? I am a single mother of 2 children with no child support(the father stop paying).
I wanted to keep our home and a modification is what I needed badly. The house was purchased when the market was really high and now the house is upside down by $70,000. The houses in my area do not sell. So let's see how long it's going to sit.
I have been making payments, but forget it. I will not send another dime.