Unable to read my bank statements online

I signed in to my bank of america account online and provided their access code when directed to. The next page was about "going paperless''. I wasn't interested. There was no way to skip this page except by agreeing to "go paperless". Tried to get back to the previous page, but when I did that, my sign-in was deleted. I wasn't going to go through the sign-in again.
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ID
#3255980 Review #3255980 is a subjective opinion of poster.
Location
Commerce Township, Michigan

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New Reviewer

Won't accept perfectly good deposit

Having now closed most branches in my city (Kirkland, WA), they now depend on ATM's to serve most of the customer needs. However, when the machine hiccups and doesn't correctly state a deposit, B of A will not accept a correct deposit amount and makes the customer wait 10 days before clearing the matter. In my case, this is a $4500 swing. I'm shopping for a new bank, a crime since I've been with B of A for many, many years.

User's recommendation: Bank with someone who has an office close to you.

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ID
#3247565 Review #3247565 is a subjective opinion of poster.
Location
Kirkland, Washington
Preferred solution
Full credit for my deposit
New Reviewer

I had a check deposited into my account on 1/7/2022 I am with TexasBayCreditUnion and the check deposited is 01190**** and 385016****21 need to know who signed my name on the back of the check too

Bank Of America - I had a check deposited into my account on 1/7/2022 I am with TexasBayCreditUnion and the check deposited is 01190**** and 385016****21 need to know who signed my name on the back of the check too
Sent pic of check so that you can find out who did this. And please let me know ASAP at Karen.foreman2021@***.com thank you
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ID
#3247246 Review #3247246 is a subjective opinion of poster.
Location
Houston, Texas

Mental duress

NO ONE ANSWERS THE PHONE>>>>>>>>>>>>>>>>>>>>>>>>> online account info is always out of date...................................... fix it HIRE MORE people to answer the phone and help customers.

User's recommendation: go somewhere else.

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ID
#3246447 Review #3246447 is a subjective opinion of poster.
Location
Orangeburg, South Carolina
Pros
  • Used to be a good source
Cons
  • Lousy customer service on phone

Angry frustrated and homicidal

NEVER ANSWER the *** phone. ON HOLD continuously. HIRE MORE PEOPLE TO HELP CUSTOMERS. Also online information is NEVER POSTED UP to DATE .......thieves

User's recommendation: go somehwere else.

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ID
#3246435 Review #3246435 is a subjective opinion of poster.
Location
Orangeburg, South Carolina
Preferred solution
answer the phone and post uptodate info on account website.
New Reviewer

Transaction denied

denied card !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! TOTALLY UPSET Banked for YEARS withyou!!!!!!!!!!!!!!!!!!!!!!!!!
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ID
#3245887 Review #3245887 is a subjective opinion of poster.
Location
Rochester, Minnesota
Preferred solution
Apology

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New Reviewer

Replace gift check

Bank Of America - Replace gift check
Git thus check from company I worked for and check cannot go through because it's ripped and the branch employee acted like he did know if I could get replacement without company who I used to work for doing it.. that doesn't make sense it's got your name on it you should be able to look it up and see it hasn't been used and reissue a new. Please do so asap and send to.. 1009 RUPPEL ST ..apt 119 pueblo colorado 81001.. I know you can Please do so and send Please..
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ID
#3242271 Review #3242271 is a subjective opinion of poster.
Loss
$40
Preferred solution
Full refund
New Reviewer

Account access

I am locked out of mobile banking. It asks for the last 6 digits of my account, but I dont know it because of the paperless thing.
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ID
#3234168 Review #3234168 is a subjective opinion of poster.
Location
Elgin, Illinois
New Reviewer

Bank closed

Closing banking centers unable to contact customer service no return calls corporate America at its best

User's recommendation: Closing banking centers unable to contact customer service no return calls corporate America at its best.

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ID
#3228411 Review #3228411 is a subjective opinion of poster.
Location
Winder, Georgia
Cons
  • Poor customer service
Preferred solution
Why are they closing banking centers

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New Reviewer

My bank account was jacked

My account was hacked and close now I cant even log in my account and see how much money I have cause Bank of America closed my account
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ID
#3228172 Review #3228172 is a subjective opinion of poster.
Location
Redmond, Washington
Pros
  • Compensation if merchant needs to be disputed of charges
Cons
  • Fraud
Loss
$3000
Preferred solution
Full refund

New statement

I need a new statement ending on 27 12 2021.the one that I have shows that it was payed. and it was not. Thank you
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ID
#3227142 Review #3227142 is a subjective opinion of poster.
Location
Wasilla, Alaska
New Reviewer

High monthly fees

Charged $25 for a monthly fee and when I got my mortgage a few years ago they stated my monthly fees would be waived. I'm going to close my account due to the high fees if they don't refund me.
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1 comment
#2111901

No One Cares....

ID
#3224211 Review #3224211 is a subjective opinion of poster.
Location
Spring, Texas
Loss
$50
Preferred solution
Full refund
New Reviewer

Unblocking a Blocked Account

I recently blocked cybersoft technology from taking money out of my account. Turns out that was my apartment, I need that unblocked
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ID
#3217483 Review #3217483 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

Deposit

Every time we have a legal holiday on the weekend of the first of the month, our checks do not come as the federal law states they should. Our checks are supposed to be available for use on the first of the month not like Social Security which is they have to be in the...
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ID
#3217266 Review #3217266 is a subjective opinion of poster.
Location
Los Angeles, California
Preferred solution
Apology

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New Reviewer

Unauthorized charges on checking account

Bank Of America - Unauthorized charges on checking account
Update by user Jan 30, 2022

Bank of America got the $66 back. Originally I had called T-Mobile and ask them if they were the ones who took the $66 out of my account?

I was told by T-Mobile, that they did not take the money out of my account. Come to find out it was T-Mobile that took the $66 out...

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ID
#3215154 Review #3215154 is a subjective opinion of poster.
Location
Midlothian, Virginia
Pros
  • Bank tellers are very nice
Cons
  • High amount for bank of americas money orders