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Bank of America Online payment system messed up

I paid my Bank of America account once as they charged the wrong account, a bank whose account I closed. I was seriously so peeved off I cancled them. Since their was nothing I could do I had to pay $146. I was told to go to myeasypayment.com and pay the account plus the return check fees and late fees. I did thinking I was fine. So I was really annoyed to get my bill this time to find out that they did the same thing again. I typed in my new bank account, and double checked my account to be sure and when I called them they gave me the account number. Surprize, surprize it was wrong again and now I got charged $208 with the returned check and late fee. This time I wrote a check and sent it in the mail. This is too common an occurance to happen twice and I am not happy. I can't prove it but I do believe that Bank of America's online payment system is messing up account numbers and charging the wrong accounts.
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Review
#162103 Review #162103 is a subjective opinion of poster.
Bank of America should be renamed Beat Up Americans. A Washington D.C. hotel screwed up and debited my personal debit card for $340 for a one night stay instead of billing my corporate Amex card. Problem is they did so 4 months after my stay. I had about $330 in my...
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5 comments
Anonymous
#93696

Umm no... They're the criminals.

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Review
#161572 Review #161572 is a subjective opinion of poster.
Product
Bank Of America Checking Account
I used the B of A World Points website, erroneously ordering a 17 inch flat screen LCD monitor. I immediately noticed my error, contacting the WP office only to get the hamster on a treadmill treatment. Round and round in the automated system. I finally made contact...
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1 comment
Anonymous
#84830

Just got off the phone with April, a WorldPoints Bank of America customer service representative---Round 2. Read the following details about Bank of America WorldPoints Rewards Program Rules to her; she checked with her supervisor who told her that this was not the case."may be" is the key word and the merchandise is unreturnable. You be the judge of para 7 of their online document.

"Points redeemed for a merchandise reward may be credited back to your earnings if the Reward is returned in a timely fashion and in accordance with the procedures we specify."

They are not even following their own rules

Review
#161371 Review #161371 is a subjective opinion of poster.
Bank of America Creve Coeur Missouri Harry H and Shawn S Continue to harass customers and businesses in the St Louis Area... They have tried to shut down competitors by falsely accusing them of things they didn't do. I confirmed this with the legal department of...
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6 comments
Anonymous
#730117

Harry Hilburg is a liar he had my loan papaerwork for 5 months and waited until the 4th month to start the loan process but kept reassuing me that we would close in 5 days ten days 20 days 30 days i was so pissed i leftbank of america and went to USA Mortgage to Sean Zalmanoff He was great and got my loan closed in 30 days

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Review
#161313 Review #161313 is a subjective opinion of poster.
Service
Bank Of America Mortgage
Yesterday i got online to view my checking account. I had a POSITIVE available balance even after all of my "pending transactions." Thus, I made my credit card payment as well as paid another bill, both of which WERE NOT EVEN DUE, but I figured since my "good ole" bank...
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1 comment
Anonymous
#83768

I agree bank of america does not care. You are responsible for balancing your checking account though.

Review
#160959 Review #160959 is a subjective opinion of poster.
Product
Bank Of America Account

Bank Of America in Birmingham, Alabama - Lost in the Shuffle

Over 6 months ago,I applied for refinancing of my home mortgage loan with BOA.Since then,my application has been passed from one loan handler to another 4 times.I have submitted ALL requested information to BOA on more than one occassion and NOW,I get a letter requesting I resubit all this same information again.Meanwhile,my loan application sits there with nothing happening.When I contact BOA,all I ever get is a long parade of apologies, excuses and more endless delays.I've Emailed them and insisted that my loan either be processed within the next 30 days or they refund my processing fee so I can try to find someone who'll actually process my application.Is it really to much to expect them to just do the job?
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1 comment
Anonymous
#102561

Same here, starting in Dec...still have not recieved package even though approved, taken my $480 for appraisal fee's , recieved two emails asking for same information already given to get approval, no have the title company asking for the same information...No one will return emails or phone calls...it is Jan 10...i think i am done and will move my banking elsewhere....been with BOA since 1990, two houses mortgated with them and never a late payment since day one.....and this is the service provided? not working for me...

Review
#160782 Review #160782 is a subjective opinion of poster.
Service
Bank Of America Mortgage
This morning I checked my online account with BOA only to discover that I had a levy from the IRS. I had set up payments with the IRS so I could not understand why I had the bank levy. The IRS reviewed their records and saw that I had made arrangements. There was a...
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5 comments
Anonymous
#909186

The fax number for BoA levy release on the east coast has changed. After 30 minutes on hold I got it: 617-310-2751

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#160630 Review #160630 is a subjective opinion of poster.

BANK OF AMERICA CHARGED ME $680 IN ONE MONTH

Bank of America stole $680 out of my regular checking account in the month of September and so far in the month of October they have withdrawn over $350 with four more pending transactions, all starting with a negative .16 cents. THE BANK TELLER EVEN CONFIRMED TO ME THAT THEY CHANGE THE DATE OF PENDING TRANSACTIONS TO PURPOSEFULLY OVERDRAW BANK ACCOUNTS. How can they get away with stealing over $1000 in two months. Isn't it illegal for them to change the dates of pending transactions to MAKE YOUR ACCOUNT OVERDRAWN. How can they charge $35.00 for .16 cents. We need to Fight Back. They wonder why people threaten them with their lives or commit suicide because of their actions.
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Review
#160442 Review #160442 is a subjective opinion of poster.
Product
Bank Of America Checking Account

Bank Of America in Irvine, California - Cash Advance Sneaky charge

Bank of America myeast payment.com it seems this site that when you attempt to make a payment to pay off BofA it would enter the incorrect Routing number and incorrect bank account info from where the payment is to be taken from. But it seems the slight of hand on the Banks system your keystrokes are correct but easypayment enters it incorrectly. Making your payment late and with late charge fees. The results are a late payment posting, that goes in as a cash advance although you were never given one directly, just another form of not reading the supposed terms of agreement
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Review
#160096 Review #160096 is a subjective opinion of poster.
Product
Bank Of America Account
Loss
$1
On 9/25 I signed refinance paperwork with BofA who held my mortgage. It took them until 09/30 to show the loan as paid off. On 10/02 BofA withdrew my mortgage to pay on a PAID OFF loan. I called that day and was shuffled around to 4 different people b/c btw u...
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1 comment
Anonymous
#80823

I made the mistake of opening a simple direct deposit checking account with Bank of America in the beginning of August.

Since then...I was mailed someone else's checks followed by incorrect replacement checks..told I would be credited for both errors.

two check printing fees then followed, of course.

I finally went into the bank to speak to a supervisor. I was told the credits I was promised was never recorded, but it would be handled for sure this time. I then re-ordered the right checks "Free of Charge"..A third deduction for check printing followed the next week.

Again, I went into the bank...A credit for all these checks was issued, right? Nope. Another deduction followed the next week!

I had checks clear for amounts different than written...It never ends!!

I have since closed my account with Bank of America..and it is only October! WOW!!!!

Review
#159486 Review #159486 is a subjective opinion of poster.
Service
Bank Of America Mortgage