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4 comments

Bank of America

I paid my bill on time every month. The date was approximately the same day every month, and I had it in my Palm Pilot for a week prior to be sure it was paid on time. Then one month they pushed the due date up FIVE DAYS, causing the due date to fall on the weekend. By the time I realized it was an earlier date (they require payment 2 days in advance of due date) it was too late. Interest rate shot to 29% and they weren't willing to do anything about it, clearly didn't care whether they kept my business or not. The minimum payment indicated on future bills was inadequate to cover the finance charges which resulted in months of massive overlimit charges, just about killed me trying to get on top of this mess. STAY AWAY FROM BANK OF AMERICA!!
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Author
Location
Fly Creek, New York
Review #141973 is a subjective opinion of poster.
0 comments

Bank Of America in Philadelphia, Pennsylvania - Forced into forclosure!

I have a mortgage with Bank of America. Although I was making my payments the daily accrual of interest reduced my payments, which were full monthly payments, so that even though I was paying the right amount not all of it was being applied to the correct month consequently for months it appears to be a shortfall. I took off, more money lost, to personally meet with a bank rep in Oct. we met over an hour went over my account agreed on the amount I owed. I left both a money or and personal check with this bank rep. Three weeks later I call here because the check has not cleared my bank only to have her tell me, she sent the money where it was suppose to go but does not know what happened to it. Then preceded to tell me I needed to track down the money order I gave HER made out to Bank of America!! SO now late charges are still accruing and they profess not to know what happened to the money I took down to them & I was was just served foreclosure papers on Friday!! I have emailed my problem to the listed corporate VP for customer service@ nancy.m.condos@bankofamerica.com I've also done a search identified the CEO wrote a letter and sent it snail mail also with no response. I am outraged by the indifference, insensitivity and carelessness exhibited particularly considering the state of things. But I will continue to fight till this issue has been properly handled!! If others are having similar issues with this bank please email me @ iluvlfe@aol.com.
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Author
Location
Philadelphia, Pennsylvania
Review #141794 is a subjective opinion of poster.
7 comments

Bank of America is raising credit card insterest rates no matter if you are a good paying customer

I am or was a good paying customer of a Bank of America credit card. I paid on time every-time. My interest rate went from 9% to 18%. I tried to argue the point with the customer service line and told them I refused to pay it. They raised my rate anyway saying that is just the way it is. Needless to say, I am no longer paying Bank of America anything. Warning to all don't even go there. And by the way being a senior citizen is not going to help you are all, even if you had a heart attack. They have no sympathy for anyone. Greedy, Fascists.
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Author
Location
Southfield, Michigan
Review #141333 is a subjective opinion of poster.
1 comment

Bank Of America in Long Beach, California - BOA's Unlawful fees

They charged my account six times with over draft fees. The first three times my account was not overdrawn. The last three were because of the other overdraft fees. I when in to talk to someone in person and they gave me the runaround. They reversed one charge then gave me a number to call to work out the rest. The employee on the phone told me there was nothing she could do because they already reversed one fee. She had me on the phone without helping for almost an hour. They never did fix my problem. They told me that I was overdrawn in their system and that was all that mattered. They were unhelpful in returning my money. I have yet to have access to any documents that show I was overdrawn. They refuse to work with me, telling me that their no one in their company has the power to overturn their mistake, even though they keep saying it was not their mistake. My statement clearly shows I was never overdrawn.
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Author
Location
Long Beach, California
Loss
$175
Review #141289 is a subjective opinion of poster.
1 comment

Bank Of America in Muskogee, Oklahoma - I never recieved anything other than kindness from this company

Bank of America is a wonderful institution with double security to protect my online banking and extremely helpful associates. I lost my debit card and they gave me a new debit card on the spot and closed the old account number SAME DAY! Not even Capital One could give me a new card immediately. *I just think that the people who have been complaining due to overdraft fees that they knew they would incur or just plain didn't think that it takes time for deposits to clear. The bank has problems but all businesses do! Grow up immature people!*
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Author
Location
Muskogee, Oklahoma
Review #141174 is a subjective opinion of poster.
0 comments

Bank of America-Not What You Would Expect

Beware of Bank of America. Take time to read others complaints to save yourself the grief. The main reason people post their complaints is because they need to vent after dealing with Bank of America. I also have been treated unfairly and have not been able to find anyone with any power to make an executive decision. I hope that people will pull their money out of Bank of America. That is what I have done, as it was my only recourse. I like to deal with ethical organizations. They lack the emotional intelligence that organizations that thrive possess. Everybody is a number, not a valued customer.
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Author
Location
Phoenix, Arizona
Review #140951 is a subjective opinion of poster.
1 comment
Here is the letter I emailed them: I have been a Bank of America customer now for over 3 years. So far I am very dissatisfied with your service. Most of your tactics are deceiving and seem to trap consumers. Here is my #1 problem with this bank. I got a student credit...
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Anonymous
#48550

Sorry to hear boa screwed you also I\'m glad that you are honest and admit that you made a mistake and tried to take care of it alot of people put half stories instead of what...

Author
Location
Palm Beach Gardens, Florida
Loss
$150
Review #140864 is a subjective opinion of poster.
1 comment

Bank of America

I had a credit card out with Bank of America for over 2 1/2 years now and never missed any payments, I had a good credit history, paying off the credit card at the end of the month. I mailed my payment prior to the due date but it was not posted until one day after the due date and I was charge $39.00 finance charge. I called to get it credited and the Customer Service Manager stated that due to their policy they cannot refund the total amount because I was late. I told him that the payment was mailed on time, but they posted it one day later, he stated it is not the banks fault that the postal service is late delivering the mail they have their policies and must charge the late fee. This is very disappointing the same incident happened with USAA, but they credited the late charge because they realized the postal service problems and the check was posted one day late on their files, but the late fee was credited. I support 100% USAA they are customer friendly and work with the public.
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Author
Location
Phenix City, Alabama
Review #140225 is a subjective opinion of poster.
3 comments
I had a credit card out with Bank of America for over 2 1/2 years now and never missed any payments, I had a good credit history, paying off the credit card at the end of the month. I mailed my payment prior to the due date but it was not posted until one day after the...
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Anonymous
#50548

Yeah, you should learn to pay your bills on time.

Author
Location
Phenix City, Alabama
Review #140224 is a subjective opinion of poster.
2 comments
I made a deposit to my bank account. At the time of the deposit I already a positive balance. I then made three purchases. Despite my deposit, which come to find out was 41 minutes after the deposit time(for my money to post as available), the bank charged me three...
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sydlance
#43361

I have an account at Bank of America and went shopping yesterday. I called for gas, had a oil change and then supermarket where my card was declined. Very embarassed, I called...

Author
Location
Bakersfield, California
Review #140051 is a subjective opinion of poster.