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2 comments

Bank Of America in Tahlequah, Oklahoma - Electronic payment held by BOA and lies from customer service

On the 3rd of the month i sent a western union quick collect payment more than my minimum due to bank of america for a bill due on the 8th. Never had a problem with this before and have never been late. 3 days later they said they hadn't received payment. 4 days later, when I called back they said the payment was "pending". And said the next day it would be posted. 5th day came (due date) and said that by 12:03 am next day it would be posted. That will make me late, proof but no help for me
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Author
Location
Tahlequah, Oklahoma
Review #117559 is a subjective opinion of poster.
0 comments

Bank Of America in Saint Petersburg, Florida - ROBBERS of America (BOA)

Before I write this I will admitted that I am no good with budgeting my money! Okay now we have that out the way On March 28, 2008 I went to Bank of America Hyde Park location to close my Keep the Change savings account. The person who helped me is Robert P. Before closing the account I asked him what would happen to my paycheck I was expecting a direct deposit on 04/01/08. He said “the check will be sent back to your employer, that could take up to two weeks and to have my employer cut me a pay check”. He gave me receipt of the account being closed. On April, 1 2008 my employer cut me a paycheck because we where bother under the impression that my check would come back to the job. Well on 04/04/08 I went to BOA online to check my balance and behold my savings account was still open, active, and two charges hit my account. When I called BOA customer service the rep advised me that if my account was recently closed that my direct deposit could and did reopen my account and it would remain open until I reclosed it and apologized for me being misinformed. When I asked what I should do because my employer had already cut me a paycheck per the BOA Hyde Park rep she advised me to do a Direct Deposit Reversal. After our phone conversation I went to the branch to show the rep that close my account what had happened. And according to the other reps at this branch the guy who assisted me was the branch president. When I told him what had happened he said he didn’t know this could happen and there was nothing he could do. He could reclose the account and cut me a check for whatever was left of my paycheck. My only argument was if I had know that my account would reopen I would have left this account open and pulled my money out after my direct deposit hit. Instead of having to make two trips to this branch. Being out $155. Having to explain to my employer that he paid me twice and part of the money was gone due to other posting in the account and that I had no way to repay him the remainder money because I paid my bills and rent with my paycheck. Sorry I don’t have money saved in my keep the change savings accounts its seems like I did everything but saved with this account. Question why would you give someone four check books for a savings account?
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Author
Location
Saint Petersburg, Florida
Review #117434 is a subjective opinion of poster.
4 comments

Bank of America

These people have the WORST customer service ever! I was charged a $35 overdraft fee when my account went $0.06 overdrawn- even though I have overdraft protection- and when I called the 800# I was very rudely told"because of my account history I was inelegible for the overdraft protection". What the heck is that supposed to mean? I have banked with these people for 9 years an only been overdrawn twice! Where is the $250 I paid for the overdraft protection service in the first place? Try asking them cause all I keep getting is a run around! I will never recomend them to anyone again!
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Author
Location
Killeen, Texas
Loss
$285
Review #117126 is a subjective opinion of poster.
12 comments
Every bank of America customer should move their account(s) to credit unions. Effective 3/1/08, B of A will charge a fee for items that were authorize for payments while there's not enough funds in your account. It does not matter if a deposit has been made to...
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Anonymous
#352410

To the BOA CSR\'s who are posting here saying that people need to learn how to add and substract and don\'t spend what you don\'t have. Well, you are just the Devil\'s Advoca...

Author
Location
San Mateo, California
Loss
$105
Review #116950 is a subjective opinion of poster.
6 comments
I applied for a no fee mortgage with Bank of America. At the time of application, I was told that 1. I had to lock in my rate in order to be eligible for the no fee mortgage and 2. that if the Fed lowered interest rates that I could call at any time and re-lock the...
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Anonymous
#551061

1. Why did Countrywide change my 5.75% mortgage loan, I Locked-in at, to 6.25% right before signing escrow, without discussing it with me 72 hours prior as loan documents stat...

Author
Location
Elizabeth, New Jersey
Review #116097 is a subjective opinion of poster.
3 comments

Bank Of America-IM The Victim

I was scammed with a check from someone, i deposited my check in the bank(BANK OF AMERICA) and they said the check was no good so they completley closed my account. I was told that i could no longer bank with Bank Of America. They treated me like i was the criminal. I was told that i was lucky legal matters werent inforced. They did not even provide me with details. The customer service representative was so rude to me. She wouldnt even talk to me with common courtesy. All i wanted was some answers. I am very embarraded for them.
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Author
Location
Albuquerque, New Mexico
Review #115874 is a subjective opinion of poster.
12 comments

Bank Of America in Laguna Niguel, California - Be Aware! Band of America's New NSF Fees; Procedure

***Bank of America's New 03/01/08 Posting Procedure: I've just learned that BofA is now charging NSF fees for "paying" for unposted/pending transactions to your account eventhough you will make a deposit at the end of the day that very same day. So for example...you have $100 in the bank now...you decide to make a purchase for $101 (knowing you'll make a deposit tonight-which WILL post at midnight) we....dear BofA will charge you $35 for covering that $1 eventhough you made a deposit and EVENTHOUGH the purchase transaction WILL NOT POST FOR ANOTHER TWO DAYS!!!...that is OUTRAGEOUS...I have now been charged over $100 in NSF fees for three small transactions I made just MINUTEs before making a deposit....I think I'll take my business somewhere else!!!
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Author
Location
Laguna Niguel, California
Review #115795 is a subjective opinion of poster.
1 comment

Bank Of America Customer Service Sucks....

The BOA Customer Service is the worst Customer Service i've ever experienced. The manager of the 1.800.432.1000 area really sucks... I have 2 accounts with BOA. My friend has deposited into one account and the amount showed up into other account. I withdrew from the former account where I dont have sufficient funds as the money went into different account. I got an Overdraft fee charged to my account. This is purely the BOA associates mistake and when i questioned about the deposit of money into other account, they have no answer. I called the customer service about 3 times and i even contacted the manager. He doesn't agree that its their mistake. I proved him by giving details of the receipt my friend got when he deposited into my account. If anyone experience such problems with BOA....raise your voice and lets tell others about how worst is BOA customer service.
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Author
Location
Anaheim, California
Review #115399 is a subjective opinion of poster.
11 comments
I put in a wire transfer from my PayPal online account to my Bank of America checking account. PayPal's policy is to give 3-4 business days to insure that the money has transferred to the bank account. The transfer was initiated on March 2, 2008. On March 4, 2008...
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Anonymous
#240674

It is a money making scheme and you are all taking it. The masses are a bunch of whinney *** and deserve everything they get because they wont do anything about it except com...

Author
Location
Warrensburg, Missouri
Review #114983 is a subjective opinion of poster.
0 comments

Bank Of America in Kuwait, Al Kuwayt - A certain Grace Campoare saying she can tranfer fund worth of 10.5millionUSD own by late Ron Morris

I am Mrs Grace Compaore the bank manager of BANK OF AFRICA (BOA) BURKINA FASOWEST AFRICA BRANCH. I am contacting you based on Trust and confidentiality that you will keep this as top secret and don't be scared or surprised, i am the manager of BANK OF AFRICA and i have an opportunity to transfer sum of US$10.5MILLION (TEN MILLION FIVE HUNDRED UNITED STATE DOLLARS) I have the courage to look for a reliable and Honest Person who will be capable for this important business Transaction, believing that you will never let me down either now or in Future The owner of this account is MR RON MORRIS, foreigner and he is the Manager Of petrol chemical service, a chemical engineer by Proffession.He died with his entire family were among the victims of December 25, 2003 Air-Crash Incident in Benin , The bank has made series of efforts to contact any of the relatives to claim this money but without success, you can confirm through this website http://www.cnn.com/2003/WORLD/africa/12/26/benin.c and my Investigation proved to me as well that his company does not know anything About this account. I want to transfer this money into a safe foreign account abroad but I Don't know any foreigner,I know that this message will come to you as a surprise as we don't know ourselves before,but be sure that it is real And A Genuine business. hope that you will never let me down in this transaction, at the conclusion of this business,you will be giving 40% of the total amount, 50% for me and 10% for expenses.look forward to your earliest reply by email for more detailsThanks.Best regards,Mrs Grace Compaore
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Author
Location
Kuwait, Al Kuwayt
Loss
$10
Review #114095 is a subjective opinion of poster.