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3 comments
jeannie won, manager of laguna beach band o america is the most arrogant, rude, power-hungry employee that i have ever met at bank of america! i have banked there since 1986! time to change home banks! the laguna beach branch is a big training center with revolving...
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Anonymous
#1326

Why did this website **** out the word B-U-C-K as in Pass the buck? See previous comment of mine....

Author
Location
Aliso Viejo, California
Review #108748 is a subjective opinion of poster.
2 comments

Bank of America Complaint

I just started having a problem with BOA, posting my payments to another account and trying to sort it out with the Bank Manager. It was funny to see her trying to get thru the chain of different offices and people and the number of times whe was disconnected or put on hold was crazy. After that meeting, I just happened to start searching the web to see if others had the same problem. I am startled to see that BOA is in trouble with its customers. Complaints all over the net on this company. What the heck happened to this bank.? I readying that even if you go a legal complaint process your chance of success is nil. You know, I am going to cut my losses and my desperation and change banks asap. How can so many people be wrong or insane and secondly, who has the time to sit and write-up a complaint on the net unless your frustrated with the system. Today, no one has time for anything, but work. One or two complaints is understandable, but when you start digging there are so many complaints on Bank of America. I beleive, once knowledgeable about a fact, you must take charge direction. Just an ego comment to make me feel good at this moment for being so ***. No wonder the stock in BOA is sinking.
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Author
Location
Germantown, Maryland
Review #108464 is a subjective opinion of poster.
4 comments

BANK of AMERICA gave my payment to another customer

in july of 07 i was on vacation and didn't want my payment.so i called and was given address to send in my payment.i sent in a check and a payment slip which i made with all my info . on it.of course i forgot to put my acc # on the check but it was on the payment slip i made.and someone at B of A put another customers acc.#or who knows maybe an employee's acc.# .i called told them what they have done and they said to send photo copy of check and they would fix the problem.i have written about 8 letters and it is now dec.,07 and with all the late fees and higher intrest fees . i now owe them a whole *** of alot more and they are messing up my credit. PLEASE HELP ME SOMEONE!!
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Author
Location
Honolulu, Hawaii
Review #108402 is a subjective opinion of poster.
2 comments

Bank of America Credit Card Calls Customer a Liar

Hello, I have just spent over an hour on the phone with Bank of America for the 4th time in 3 months. All because they will not remove a penalty from my account that was THEIR fault. Now they are charging my monthly min. payment DOUBLE and refuse to change this. Contact: Teresa Rager: Senior Acct. Manager Customer Satisfaction Office: Morgantown, W. Virginia her boss: Dave Keener It all started in Sept. when my online statement reflected TWO min. payments due. I called customer service and a human being told me that it was a mistake and to disregard one of the payments, making only one payment reflected. THEN my card went haywire; late fees, penalties, etc.... I've called in and the finance charges were reimbursed but the PENALTY has stayed on the card for late payment. The customer service person never recorded the call and now its my word against Bank of America as Teresa Rager does not believe I called in and will not make the nec. changes to delete the penalty. As a result I will owe of 14.99 percent of under $10,000 a minimum payment of $325.00 PLEASE HELP .... I'm being squeezed and I have an excellent track record with B of A. I don't know what to do!
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Author
Location
San Francisco, California
Review #107964 is a subjective opinion of poster.
0 comments

Bank of America

Ever since Bank of America bought or merged with MBNA I have nothing but headaches with the online banking. I still, one and 1/2 or two years later, cannot access any features of my account from view statements to balance transfers. I have emailed twice and both times they said they were sorry and were working on it. For two years? My boyfriend's online bank of america account also does not work in the same fashion. We had thought maybe because they transfered stuff from mbna to B & A things got screwy, but no, my boyfriend got his account directly from B & A. Why cant they get it together? Are they not a large corporation? They cant afford IT support?
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Author
Location
Chicago, Illinois
Review #107932 is a subjective opinion of poster.
0 comments

Bank Of America - bad service, unresponsive customer service.

They have 0 business understanding and all associates are the most difficult people I have ever dealt with in my life. I had charges come in when my account was negative and it charged me $35 dollar fee $700 dollar worth of times the charges that made it negative were not valid. I called to put in a dispute, but they looked at that as a fraud dispute and scheduled my account to be close. No one would assist me and they hang up the phone on me. I have tried everything and have gone negative in my business because of them. They are a cutless ruthless company they are not human but computers that don't think fairly. I have really been on the phone for 1 month and still no where.
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Author
Location
Long Beach, California
Review #107853 is a subjective opinion of poster.
1 comment
My complaint deals with recent activity that has put me in a bad position where I am paying interest for something beyond my control. On my Visa, while I never got the statement I was waiting to pay, when something finally got to my home, it was showing late payment...
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Anonymous
#1754

I been screwed by bank of american, and now I got an attorney agaisnt collecting the debt, I paid the overdraft and they open a credit card account which I did not ever signed...

Author
Location
Las Vegas, Nevada
Review #107845 is a subjective opinion of poster.
4 comments
Bank of America falsely provides customer with account information regarding their "current balance". Upon speaking with a customer service rep. i have clarifyed issues about overdraft fees and the answers given were directing me to a mucked account after a...
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Anonymous
#259235

You are correct the only viable solution would be to take your lender to court and sue them. Especially B of A... If you took out a loan or it was transferred between 2002 an...

Author
Location
Lathrop, California
Review #107608 is a subjective opinion of poster.