New Reviewer

Need clarification

Last 2 debit card transaction declined. I do not the reason for it. can anyone please help me in this.
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ID
#3154644 Review #3154644 is a subjective opinion of poster.
Location
Tampa, Florida
Preferred solution
Need clarification

New checks have not arrived

Unable to complete boa re order checks visited boa bank Merritt Island Fl. Bank manager ordered checks. All my mail goes to 2021 N Atlantic Ave 97 Cocoa Beach.FL 32931 which is on the front of my checks along with Robert L Fryett. This is the first I encountered this problem with 20 years of being a customer
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ID
#3154002 Review #3154002 is a subjective opinion of poster.
Location
Cocoa Beach, Florida
New Reviewer

Bad customer service

Bank teller was very rude. His name is Spencer working at Bank of America on beckley and 12th st. I went to deposit money change that I save throw out the year. Change was in rolls and counted, I do this ever year and never have I had this problem. He took the money...
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ID
#3153874 Review #3153874 is a subjective opinion of poster.
Location
Dallas, Texas
Preferred solution
Apology
New Reviewer

I am extremely upset with Bank of America with their poor service.

My credit card was charged $523.12 for buying online, and it wasn't me. I have disputed the charged and received the new card. The bank has refused to refund me as they have failed to investigate properly. I have told them someone mistakenly typed a wrong number when...
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1 comment
#2102366

Why aren’t you filing a police report?

ID
#3145677 Review #3145677 is a subjective opinion of poster.
Loss
$523
Preferred solution
Full refund
New Reviewer

Unfair balance transfer practices

Applied for balance transfer. Application was received and approved. I was encouraged to continue to pay on the current card until my Bank of America card was received. We paid a substantial amount off before the card was received from B of A. I called to change the amount of the balance transfer after I got the card. But was told it was too late the money had already been sent. I was charged the full amount of the balance transfer fee % I called they said too bad it was a done deal. I have been a B of A customer for 22 yes. Going switch to another card and never use them again. Stay away from B of A
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ID
#3144894 Review #3144894 is a subjective opinion of poster.
Location
Montague, California
Loss
$100
Preferred solution
Price reduction
New Reviewer

My online bank account not workings

My online banking not working and my debit card also not working since 2015 I am costumer of Bank of America when I call no body response my call
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ID
#3144272 Review #3144272 is a subjective opinion of poster.
Location
Louisville, Kentucky

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Verified Reviewer
New Reviewer

Verified the authenticity of a wired money transfer

Bank Of America - Verified the authenticity of a wired money transfer
Actually I am corresponding with a friend in France and a wired money transfer was done under his name from your Bank to his bank which is BNP Paribas. I have a copy of the document but I would like to verified if this document is authentic or if it is a fraud. The document says that he has to pay wire transfer fees of 50,000$ U.S on the 1,700, 602$U.S He his asking me to help him to pay this amount, I would like to be able to send you a copy of that document so I can make sure that it comes from your establishment. Thank you
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ID
#3144109 Review #3144109 is a subjective opinion of poster.
Location
Chateauguay, Quebec
Preferred solution
Get advised
New Reviewer

I don’t want Bank of America allowing that liberty mutual continue to take money from my account.

I need to stop liberty mutual insurance taking money from my account because my registration was canceled since a month ago
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ID
#3143607 Review #3143607 is a subjective opinion of poster.
Location
Brooklyn, New York
Preferred solution
Let the company propose a solution
New Reviewer

Si tengo Beneficios para comprar boletos de avión

Me gustaría saber si tienen una tarjeta de crédito o cuenta para comprar boletos de avión mas baratos, porque viajo mucho

User's recommendation: Si.

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ID
#3141546 Review #3141546 is a subjective opinion of poster.
Location
Renton, Washington

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Verified Reviewer
New Reviewer

Travel plans,

I have had trouble before using my cards for gas and upgrading tickets at airport. Embarrassing...don't want it to happen again. we will be away in different states for 2/3 months.
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ID
#3140870 Review #3140870 is a subjective opinion of poster.
Location
Absecon, New Jersey
Preferred solution
I would like my account with 2 different number credit cards to show we are away in different states

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Verified Reviewer
Junior Reviewer

Refuse to help me with my dying mother's account

I've been taking care of my elderly mother since Feb. 2021. October her health took a rapid decline. Her account ended up having 10 NSF fees due to payments that I did not know would be automatically taken. I have called BOA 5 times and my first person I spoke to would...
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3 comments
#2103918

The fact that my comment explaining what a horrible website this is proves they are doing this. They are the only one that can post with the same name.

Helping comments are deleted. Rude ones pretending to be you are not.

Hence the website is doing this. They care more about money than posting hurtful comments.

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ID
#3140003 Review #3140003 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Pros
  • App is pretty spot on
Cons
  • Rude customer support
  • Money hungry pocket lining thieves
  • Lack of common sense
Loss
$435

Concerned that the bank did not catch the extreme high amount charge

I mistakenly typed the wrong amount under Bill Pay for a payment made to card member service. the payment was supposed to be $96.98, instead, it was typed as 9,698.00. I do take full responsibility for typing the amount in incorrectly. Bank of America has caught extremely high purchases in the past, and it is concerning to me that this was not caught. I have an unusual high amount that is on hold from my savings account, and this is disconcerting.

User's recommendation: to flag extremely high purchases, online payments.

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ID
#3137277 Review #3137277 is a subjective opinion of poster.
Location
Chattanooga, Tennessee
New Reviewer

TRYING TO OPEN AN ACCOUNT

TRING TO OP EN UP AN NEW ACCOUNT NNED HELP TO DO APPLICATION AND TAKES SO LONG FOR SOMEONE TO ANSWER THE PHONE VERY UPSETTING.
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ID
#3136772 Review #3136772 is a subjective opinion of poster.
Location
High Point, North Carolina
Preferred solution
Like the fee to be smaller to open a account

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Verified Reviewer
New Reviewer

No personal contact available except for collections

The BOA "help" system is anything but. It is useless for me to even try to get problems resolved. Their idiotic "help" system presumes that: 1. Everyone uses text to communicate {Wrong} 2. People are willing to give a voice in a Third World country their financial...
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ID
#3136701 Review #3136701 is a subjective opinion of poster.
Location
Gardiner, Maine
Preferred solution
My full account information so I can pay online.
New Reviewer

An appointment

Got a text about an appointment reminder. I didnt arrange an appointment on Dec 8 at 5801Nolensville pike, Nashville 37211.
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ID
#3136290 Review #3136290 is a subjective opinion of poster.
Location
Nashville, Tennessee
Cons
  • It takes forever to actually talk to a person
Preferred solution
A reason as to why I have an appointment that I didn’t schedule.