Bank Of America
Reviews and Complaints
ANGRY NEW CUSTOMER
Preferred solution: Let the company propose a solution
Bank of America holds
Customer service is an unknown to BOA
- Customer service
Preferred solution: an apology!
Worst customer service
Bank of America trying to charge me $10.00 fee.
Preferred solution: Let the company propose a solution
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Verified Reviewer | Chandler, ArizonaWORST CUSTOMER SERVICE EXPERIENCE EVER!
I am very upset and disappointed about my experience with Bank of America. They should be named the worst bank.
I have spoken to 3 customer service reps, 3 managers and my issue still has not been fixed. I deposited a TRUST FUND check into my account and they are holding my check for 12 days. 12! With no legitimate explanation.
The federal reserve validates and processes checks within 3-5 business days, however, my check is being held well beyond this time frame. The bank was not even interested in validating the check or calling the issuing bank, they actually flat out refused.
*** service! You are not a valued customer at Bank of America, no matter how much money is in your account.
- Many locations
- Overall failure for a good long term customer
- Bank policies
- Incompetent and ineficient
Preferred solution: Deliver product or service ordered
PROFILED AS AN AFRICAN AMERICAN
Never no tellers
Unreal check cashing fee
Preferred solution: Let the company propose a solution
I am going to sue Bank of America for closing my account....
I had a account for 19 years as a Irrevocable personal Trust account , they never said anything about disclosures, never disclosed that they could close a account at any time for any reason.....this is fraud, deceptive, my account was to last for over 100 years.....credibility, integrity, goodwill based on the long term account, and they for no lawful reason closed it, never a negative balance, never a bounced check, constant use, always good balance, never any use out of line, used the same way every month, impeccably managed for 19 years. This is a violation of multiple laws.
If anyone has ever had the account closed and they never disclosed to you they could do it at any time or for any reason at the time you signed the deposit agreement...please contact me, I would be willing to bring you in as a witness to come against them, and get the court to rule against this kind of abuse...it is constructive fraud to do what they are doing.
They induce you to get the account from them, then they violate you later or years later without ever telling you at the time of signing they could do any such thing. Contact me at harent1998@***.com, I will get in contact with you.
- Presumption state citizens are high risk customers
- Overall failure for a good long term customer
- State citizen discrimination
A living nightmare
*** BOFA
Ridiculous hold on deposit
10 days ago i deposited a local check drawn in a local bank into my Bank Of America checking account and they have an indefinite hold on the deposit because they say they cannot verify the funds cleared the federal Reserve clearing house. The funds were withdrawn from the makers account more than a week ago and bank of America is now charging me 97 dollars in fees because they say my deposit is lumped in with thousands of others through a federal clearing house and they tell me there isnt anything i can do about it. This is absolutely insane and cant possibly be legal and yet im out 1500.00
Long time customer that doesn't mean anything!
- Bank policies
Preferred solution: Let the company propose a solution
Worst bank I have dealt with.
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When you go in to the branch, fire B of A and go to a local, community bank or better yet, a credit union. All of the monster mega banks are a bad deal.