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1.0
Details
I have had two very difficult years after Harvey nearly destroyed my Real Estate business in Houston. I am a widow so I have no one else to fall back on when things go south with my business. I also have a 29-year-old son that has an undisclosed health issue that is...
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Review
#1541285 Review #1541285 is a subjective opinion of poster.
Cons
  • No reconsideration offered
  • Credit card service department
  • Poor service care
Reason of review
Poor customer service
Loss
$2800
Preferred solution
Let the company propose a solution
I'v try to get it all kinds of ways even by contact Bank of America, National consumer center and all, I did over 100 serveys just to get there as well buy with my bank card, still.. No reward! I need to be paid for my time!
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2 comments
Anonymous
#1689509

I’ve read thousands of interviews and some really dumb ones like yours and I need to be compensated by the stupid idiots that post stuff such as yourself, you need to pay us f...

Review
#1534405 Review #1534405 is a subjective opinion of poster.
1.0
Details
paid wrong account on April 4th and would not have been involved in that 15 different people told me I'd have my money in 3 days 10 days a day and a half 3 days 10 days finally told me they were going to keep my $400
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1 comment
Anonymous
#1684493

I get it, you messed up by paying the wrong account but after you wrote that part of your review things went downhill fast, please stop posting after you’ve had so much to dri...

Review
#1530652 Review #1530652 is a subjective opinion of poster.
1.0
Details
I have to go to Bank of America as a favor for a friend of mine. I make deposits into her account so I have to go inside the bank and make the line for the teller. Well, the branch on N.W. 97 Ave. and 41 St., Doral, Florida closed their Drive-thru windows so I go after...
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Review
#1530381 Review #1530381 is a subjective opinion of poster.
Cons
  • Not enough tellers inside bank

Bank Of America - The dead are buried

Waiting for the estate to answer. My father deceased 7/2018 mom 09/2018 the only living Heir is me. They want court order papers that I am the heir. Hello they only had one child as stated on the affidavit Yes let's bring back the dead to Verify who I am.
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Review
#1530282 Review #1530282 is a subjective opinion of poster.

Bank Of America - Put Citibank check on hold for 12 days

2.7
Details
We deposited a Citibank check at a BoA ATM for $3000 on May 2 and noticed that they were holding the check until May 14th. We called to find out why since in about 25+ years of being with BoA that had not happened. We were told that they weren't sure if the check would clear. Really, a check from Citibank? We have a photocopy of the ATM deposit slip with a photo of the check. At this point I am checking out other banks that might provide better service and better customer support.
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Review
#1528861 Review #1528861 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$3000
Preferred solution
Let the company propose a solution
A few years ago I called to see if my credit card interest rate could be lowered, I had a car loan and a credit card through them never late and the person on the phone was horribly rude and condescending. I applied elsewhere for a credit card and refinanced my car...
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2 comments
Anonymous
#1683364

https://www.foxnews.com/politics/bank-of-america-draws-fire-for-pulling-u-s-flags-from-property “… Brenda Earls of Gaffney, S.C., tried to honor her next-door neighbor, Marine...

Review
#1527638 Review #1527638 is a subjective opinion of poster.
1.0
Details
I deposited my disabled children’s government issued SSI checks into my account and received a deposit slip showing the funds would be available the next day. I checked the bank app and it showed the funds were available to cover items and checks posting the next day....
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1 comment
Anonymous
#1685845

You expect BOA to have any empathy- they only value the almighty dollar. Brenda Earls of Gaffney, S.C., tried to honor her next-door neighbor, Marine Lance Cpl. Christopher Fo...

Review
#1527430 Review #1527430 is a subjective opinion of poster.
3.9
Details
I used to have a great account a lot of money with BOA and they treated me better than any bank i've ever dealt with, Never denied any of requests whenever i needed their help. I had an accident March, 2017 and i've emailed them letting them i may not be able to pay my...
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1 comment
Anonymous
#1679668

No one cares....

Review
#1523877 Review #1523877 is a subjective opinion of poster.
Cons
  • Credit card service department
Reason of review
Credit card cancellation and account closure
Preferred solution
Let the company propose a solution
Tags
  • Bad Customer Services

Bank Of America - Credit card

Applied for credit care when I went to activate it, the process was a fing joke. Stayed on the line for 45 minutes with a lady I who I couldn't understand she talked so low, she was suppose to send me an online link to setup account which she never did. Called back to another number and stayed on line with that lady another 30 minutes she could not help said she would put me through to another person, thats when I told her to just cancel the dam card.
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Review
#1520608 Review #1520608 is a subjective opinion of poster.
Reason of review
Poor customer service