Bank Of America Reviews and Complaints
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6
ISSUES RESOLVED
1.5K
TOTAL REVIEWS
$6.7M
CLAIMED LOSSES
$17.8K
AVG LOSS
160K
PAGE VIEWS
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Cons
- Customer service
- No resolution available
- Nobody to talk to for help
Pros
- Online ability
- Many locations
- Courteous agents
Latest review first
- Latest review first
- Most helpful reviews first
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Bank Of America in Miami Beach, Florida - I'm very upset
Today i came to local office in bank of america in Miami beach which is located on Lincoln road & Washington ave, i have serious question but represantative told me call to this number and we are not going to help you
Review
Service
Bank Of America Customer Care
Reason of review
Poor customer service
Bank Of America - Unreasonable hold on deposited checks for 10 days
I never had a single bounced check deposited by me in Bank of America. Now second time for a few weeks (July/ August 2019 bank put 10 days hold on my 2 checks which was a pay for my work, I need to pay rent on 1 st of month or landlord will penalty me! I need to eat and commute to my job. I will definitely quit. And of America, but still need to have that modest deposits to be available for my basic living expenses including food.
Review
Product
Bank Of America Deposit
Reason of review
to hold the deposited checks for 10 days twice per month
Preferred solution
Let the company propose a solution
On the 29th June I made a bank wire transfer in the amount of $10,000 to my wife's bank account in a bank in Japan to pay some bills. The funds were promptly taken from my acconut the following day. Japan says they returned the funds on 13 July because BoA failed to...
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Review
Resolved
Update by user Aug 21
Bank of America found the mistake the Fraud Department was making. BoA has already issued a full refund that I have been waiting on since May 2019.
Original review posted by user Aug 19
See pictures attached If anyone wants more details Call 610-721-6711
1 comment
This issue is now resolved Bank of America found the error the Fraud department was making. My refund has already been completed. Thank you Jason V
Review
Pros
- Multiple locations
Cons
- No fraud protection
Reason of review
Account fraud
Loss
$800
Preferred solution
Full refund
Tags
Bank Of America - Fraud
When I opened the bank account 10 years ago I was informed that no maintaince dee will be charged if I have direct deposit. My direct. Just this year my dirext deposit changed and I was charged a fee. When I called they stated that each direct deposit has to be over 250. I was never told that before. So I'm very disappointed that they changed the rules on me after so many years. Bye Bank of America.
Review
Product
Bank Of America Account
Reason of review
Problems with payment
Bank Of America in Scottsbluff, Nebraska - Very unhappy
When I had try getting a loan for personal reasons they nothing better to do is denied people with government money from social security disability and poor credit we don’t get second chance in my case I am nothing living on low income they don’t give a damn that’s why I am so down with Bank of America!!!!!! Nancy Montgomery
Review
Service
Bank Of America Loan
Reason of review
Loan
Had numerous client accounts at SW Florida BOA; visit bank 7-10 times month. Never, NEVER enough employees. Lines from 8-35 or more people not uncommon; photos to prove it. One teller, to service all; they close drive-thru forcing people to come inside for bad customer...
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Review
Service
Bank Of America Customer Care
Pros
- Locations
Cons
- Horrible customer service
Reason of review
Poor customer service
Bank Of America in Lexington, Kentucky - HORRIBLE CUSTOMER SERVICE
My grandmother passed away March 2018 ... We have been trying to settle the trust. We didn't even know that there was an Estate Unit until May 2019 ... It's now August 2019 and we are still struggling to settle this. The employees at the Deland, Fl Branch have NO CLUE what they are doing. The Estate Unit HAS NO CLUE AND ARE RUDE AS HECK!!! How is BOA still in business. I WOULD NEVER USE THEM ... EVER!!!
Review
Cons
- Horrible customer service
Reason of review
Poor customer service
Loss
$162000
Preferred solution
We want this Trust Closed and Check in Hand!!!!
Bank Of America in Lake Forest, California - Holding scam
I am a small business owner and clearing funds is always important. On several occasions I have deposited client funds only to have a 10 day hold placed. I contacted the client to ask about it and every time have found the the funds were cleared from the clients accounts the same day. I have spoken with many other business owners that report the same thing. Almost all checks over $1500 (antidotal) seem to go into a no mans land for 7-10 days with the only explanation given being “its for your protection”. How can this be so if it have been removed from the payees account on day one? I think this is an short term interest scam. Someone needs to look into a class action. This is hurting folks.
Review
Product
Bank Of America Deposit
Reason of review
Unlawfully withholds funds
Bank Of America - They stole my money!
They feel they can take large amounts of money out of your checking accounts if you "have a negative balance." They don't seem to care that you have business partners and the first time two years ago, they took $3500.00 and this past weekend they stole $5177.47 from my business account. I warned them the first time, if they did that again, I would pull my business with them. I don't recommend anyone to do business with BofA again. They're a bunch of thieves and robbers!
Review
Cons
- Deceive on their credit cards and steal your money
Reason of review
Poor customer service
Loss
$5177
Preferred solution
Full refund
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Is this resolved ? If so update, please.
I am also very frustrated by boa.
They hold incoming international wire transfer over 2 months. Nobody knows the reason.