Bank Of America Reviews and Complaints
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5
ISSUES RESOLVED
1.4K
TOTAL REVIEWS
$6.7M
CLAIMED LOSSES
$18.1K
AVG LOSS
160K
PAGE VIEWS
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Ask a Question About Bank Of America
Cons
- Customer service
- No resolution available
- Nobody to talk to for help
Pros
- Online ability
- Courteous agents
- Previously reliable
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- Latest review first
- Most helpful reviews first
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I have had two very difficult years after Harvey nearly destroyed my Real Estate business in Houston. I am a widow so I have no one else to fall back on when things go south with my business. I also have a 29-year-old son that has an undisclosed health issue that is...
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Review
Product
Cons
- No reconsideration offered
- Credit card service department
- Poor service care
Reason of review
Poor customer service
Loss
$2800
Preferred solution
Let the company propose a solution
I'v try to get it all kinds of ways even by contact Bank of America, National consumer center and all, I did over 100 serveys just to get there as well buy with my bank card, still.. No reward! I need to be paid for my time!
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Product
paid wrong account on April 4th and would not have been involved in that 15 different people told me I'd have my money in 3 days 10 days a day and a half 3 days 10 days finally told me they were going to keep my $400
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1 comment
I get it, you messed up by paying the wrong account but after you wrote that part of your review things went downhill fast, please stop posting after you’ve had so much to dri...
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Product
I have to go to Bank of America as a favor for a friend of mine. I make deposits into her account so I have to go inside the bank and make the line for the teller. Well, the branch on N.W. 97 Ave. and 41 St., Doral, Florida closed their Drive-thru windows so I go after...
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Review
Cons
- Not enough tellers inside bank
Bank Of America - The dead are buried
Waiting for the estate to answer. My father deceased 7/2018 mom 09/2018 the only living Heir is me. They want court order papers that I am the heir. Hello they only had one child as stated on the affidavit Yes let's bring back the dead to Verify who I am.
Review
Service
Bank Of America - Put Citibank check on hold for 12 days
We deposited a Citibank check at a BoA ATM for $3000 on May 2 and noticed that they were holding the check until May 14th. We called to find out why since in about 25+ years of being with BoA that had not happened. We were told that they weren't sure if the check would clear. Really, a check from Citibank? We have a photocopy of the ATM deposit slip with a photo of the check. At this point I am checking out other banks that might provide better service and better customer support.
Review
Product
Reason of review
Poor customer service
Loss
$3000
Preferred solution
Let the company propose a solution
A few years ago I called to see if my credit card interest rate could be lowered, I had a car loan and a credit card through them never late and the person on the phone was horribly rude and condescending. I applied elsewhere for a credit card and refinanced my car...
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2 comments
https://www.foxnews.com/politics/bank-of-america-draws-fire-for-pulling-u-s-flags-from-property “… Brenda Earls of Gaffney, S.C., tried to honor her next-door neighbor, Marine...
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Review
I deposited my disabled children’s government issued SSI checks into my account and received a deposit slip showing the funds would be available the next day. I checked the bank app and it showed the funds were available to cover items and checks posting the next day....
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1 comment
You expect BOA to have any empathy- they only value the almighty dollar. Brenda Earls of Gaffney, S.C., tried to honor her next-door neighbor, Marine Lance Cpl. Christopher Fo...
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Product
I used to have a great account a lot of money with BOA and they treated me better than any bank i've ever dealt with, Never denied any of requests whenever i needed their help. I had an accident March, 2017 and i've emailed them letting them i may not be able to pay my...
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1 comment
No one cares....
Review
Cons
- Credit card service department
Reason of review
Credit card cancellation and account closure
Preferred solution
Let the company propose a solution
Tags
Bank Of America - Credit card
Applied for credit care when I went to activate it, the process was a fing joke. Stayed on the line for 45 minutes with a lady I who I couldn't understand she talked so low, she was suppose to send me an online link to setup account which she never did. Called back to another number and stayed on line with that lady another 30 minutes she could not help said she would put me through to another person, thats when I told her to just cancel the dam card.
Review
Service
Reason of review
Poor customer service
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I’ve read thousands of interviews and some really dumb ones like yours and I need to be compensated by the stupid idiots that post stuff such as yourself, you need to pay us f...