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Verified Reviewer
New Reviewer

Account

My accounts have been deleted. And my cards are locked. I do not have access to my account and can not use my cards
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ID
#3722547 Review #3722547 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Closed my account took my money because they made a mistake

Have had a lot of fraud issues blocked merchants being able to get money from the account *** employees... 7 mounts ago I filled fraud claims again on some blocked merchants and new unknown long process...well I the employee that did the claims for me put all the info...
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Featured
ID
#3721818 Review #3721818 is a subjective opinion of poster.
Location
Downey, California
Pros
  • Crooks
Cons
  • Lack of coordination between departments
  • Rude customer support
  • It takes forever to actually talk to a person
Loss
$15
Preferred solution
Full refund
New Reviewer

Check systems

I cant open an personal or business account anywhere for something I have no control or anything to do with
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ID
#3721683 Review #3721683 is a subjective opinion of poster.
Location
Baltimore, Maryland
Preferred solution
Clear my account from check systems

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Verified Reviewer
New Reviewer

NO help during hard time

Would not offer me any assistance for an hardship program. I lost my business due to covid and cant pay my credit card. My only option now is filing bankruptcy. I been a long time customer for personal and business and now i get no help.
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ID
#3720140 Review #3720140 is a subjective opinion of poster.
Location
Houston, Texas
Cons
  • No help during hard time
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

NO Help with hardship

Been a customer for years. Small business owner/lost my business due to covid and having a difficult time and cant pay my credit card. Bank of America would not assist me and told me its nothing they can do.
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ID
#3720105 Review #3720105 is a subjective opinion of poster.
Location
Houston, Texas

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Verified Reviewer
New Reviewer

I can not close my cd account

I did not get any reply from Bank of America. I called again the cd department, yesterday, and after 1,5 hour and 5 phone assistants, I could not get any information about how I will prove my identity and close my cd. All of us, the 4 cd owners, live in Athens, Greece and there is not a way to reach any branch of the bank . DESPENA BAZIANOS 003069****6175 dbazianou@***.com Chatzikonstanti 3, Athens, 11524, GREECE
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ID
#3720036 Review #3720036 is a subjective opinion of poster.
Location
Athens, Attica
Cons
  • Conflicting information
  • Horrible service
New Reviewer

Stop payment to paypal

PayPal is over billing me for an additional payment on and account that has been paid off and I currently have a credit balance with them I will contact them doing regular business hours to see why and correct the problem.
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ID
#3711616 Review #3711616 is a subjective opinion of poster.
Location
San Diego, California
Pros
  • Easy to work with
Loss
$155
Preferred solution
Full refund

Fraudulent activity

Someone used my personal information to open a credit card account and a checking account line of credit.
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ID
#3709171 Review #3709171 is a subjective opinion of poster.
Location
New York, New York

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Verified Reviewer
New Reviewer

No one picks up

Why so youre open when youre not even answering the damn phone! I think youre sorry piece of crap from the bank! Be nice if you actually answer the phone like youre supposed to!

User's recommendation: I really give this is zero.

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ID
#3704506 Review #3704506 is a subjective opinion of poster.
Product
Bank Of America Mobile Application
Pros
  • No pros
Cons
  • All of the automatic answer recording
Preferred solution
How to get somebody to answer the phone to get help

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Verified Reviewer
New Reviewer

It’ll be nice to get a hold of somebody

Bank Of America - It’ll be nice to get a hold of somebody
Itll be nice to get a hold of somebody! Cant get nobody on the phone the Im help you! Got locked out of the account and I cant get nobody to help me so I think its a little *** that you guys cant help nobody nobody keeps on his phone! Other banks have 24 hour home snow risk and you dont!

User's recommendation: Maybe you need to have somebody answer the phone.

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ID
#3704437 Review #3704437 is a subjective opinion of poster.
Pros
  • Everyone should switch to webster it has only one less branch
Cons
  • Hold funds
Preferred solution
Get help

When it's a fraud case affecting the reputation of the bank, not even an acknowledgement is given.

Reported a fraud that the bank is involved and didn't receive any response from the bank, this fraud resulted in my financial losses of USD103K
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ID
#3702982 Review #3702982 is a subjective opinion of poster.
Location
Singapore, Singapore

Mobile Deposits

Not able to deposit more than $2500 per month for the first 90 days. I've been a customer for 49yrs and had to open a new account because of a fraud happening. Company policy can not be overwritten no matter what. Very dissatisfied with this issue and that it could not be overridden. Supervisor could not override it.

User's recommendation: Have them explain the rules before you start.

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ID
#3702869 Review #3702869 is a subjective opinion of poster.
Location
Orange City, Florida

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New Reviewer

Lost payment to China

Bank Of America - Lost payment to China
Bank Of America - Lost payment to China
Hello, my name is Irina. I am from of the company Garant in Russia in Krasnoyarsk. On May 23, our company made a payment in the amount of $49,910.6. Transaction Reference Number ULAN220****E3998. On June 7, your bank requested additional information. Our company sent a contract, an invoice for goods. Our company sells children's products. We have our own brand in Russia KUNDER. For our company, this is a very large amount. The bank does not respond to inquiries. Please let me know when the money will be sent?
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ID
#3697857 Review #3697857 is a subjective opinion of poster.
Location
Krasnoyarsk, Krasnoyarskiy Kray
Loss
$49910
Preferred solution
Let the company propose a solution
New Reviewer

Can’t get through

Went several ways still cant get through poor customer service poor customer services poor customer service poor customer service not customer friendly. Wont finance with you again not customer friendly keep your money. I made stop payment on you

User's recommendation: Leave Bank of America.

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ID
#3696093 Review #3696093 is a subjective opinion of poster.
Location
Calabash, North Carolina
Loss
$529

Couldn’t get through to ANY B of A service number.

Ridiculous. Dont have an account. Want an account. Had questions. But Ill take my money elsewhere if this is their customer service.

User's recommendation: Don’t bother.

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ID
#3693695 Review #3693695 is a subjective opinion of poster.
Location
Queens, New York