Unclaimed
Bank Of America
Reviews and Complaints
8.3M
CLAIMED LOSSES
1.8K
TOTAL REVIEWS
210K
PAGE VIEWS
8
ISSUES RESOLVED
Bank Of America Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
On October 3, I phoned BoA to dispute a charge on my Bank of America Travel Rewards card. I recently returned from an extended trip around the U.S. I didn't have the receipt from my hotel in Las Vegas and when I looked at my monthly bill, I saw a charge for over $359...
View full review
ID
Pros
- Never had any issue until now
Cons
- Interdepartmental operational familiarization
Preferred solution
Make it clear to employees that the "fraud" and "dispute" departments are different and to ensure that another customer isn't given to the "fraud" department six times even after explaining that you are calling about a dispute.
New Reviewer
They over charged my account
Trying to figure out my my account show an over draft they suppose to have cancelled out that payment cause they told me it didn't go through I will need to go to the store and make the purchase I did so I don't understand they charge my card twice f
ID
Location
Fort Lauderdale, Florida
Preferred solution
This over draft off my account
New Reviewer
Stolen my master card
I got stolen in the train my bags and inside there was my master card. Would you please block my card . Card was from Bank of America. Aamir Latif Vancleef &arpels Branch of Richemont
ID
Location
Bellevue, Geneva
Pros
- Many branches
Cons
- Shuts account down if you get covid
Could not log into the app.
Need to send money to my son for his birthday and all online banking is down. Could you please fix this as soon as possible.
ID
Location
Leesburg, Virginia
New Reviewer
Help acount
Hello Please help me to get mi acount number right now I really need it mi app is freeze thank you so much
ID
Location
El Paso, Texas
New Reviewer
I can’t get into my account
So I cant get into my account and they said theres a problem for some users and so they tell me to call the number on the back of my card so I do that nobodys picking up the phone and automated voice is and then Im saying customer service and she says OK let me transfer you and then nobody picks up the phone so not only can I not get into my account no one is even trying to help me get into my account what is going on
ID
Cons
- Bofa procedures
- Customer service
Preferred solution
I’d like to be able to get into my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
I do my banking online daily. This morning when I tried to log in, instead of the usual 2 factor authorization of texting a code to my phone, I was instructed to call a number.877-933-**** for a code. I called this number 3 times and could not sustain a connection as...
View full review
ID
Preferred solution
Let the company propose a solution
New Reviewer
Cr card not working in Iceland
BOA can't figure out why it won't work in Iceland. We called and alerted them beforehand, they said you are good to go. Guess whats going as soon as my wife gets back.
User's recommendation: Don't use for int'l travel. Cust svce is of no help.
ID
Cons
- Incapable and unqualified staff
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
It began in April 2020 when I discovered nine fraudulent checks, (not in my name) being paid from my checking account without notification. (Number10 fraudulent check was noticed by an honest employee). The bank should have noticed the three fraudulent checks issued in...
View full review
ID
Service
Bank Of America Banking Service
Loss
$889
Preferred solution
To be discussed face to face with Bank of America about my proposal.
Reopening account
Reopen the account, I lost my job on COVID so now the city its open and I was thinking to open or reopen the account in Bank of America if is possible
ID
Reopening account
My job was closed for the Covid season its the reason to empty my account ,and now the city its open and Im starting to work to keeping my money safe on this bank so I dont know if I have the option to have my account again cus this account was the last account what I had
ID
Location
New York, New York
New Reviewer
On the 24 of this month(September) I when to your branch in Venice Beach. In the last year your branch have to be closed because covid spread.NO notice was given to us the costumers in this ocations and we have to travel far to other locations.On this day,I when to the...
View full review
ID
Preferred solution
Apology
Customer service
I opened the business account i didn't receive deposit bag neither a check book i was told you will receive it by mail it's more than a month and I m still waiting for it
ID
Location
Baltimore, Maryland
Cancel loan about my car
My name is Nadege Adolphe I want you take your money back on auto mall dealer on 134-01 Atlantic Avenue
ID
Location
New York, New York
New Reviewer
Put online bank back on and update my email address
I try to update my email address and change my password for bank and put online bank back on pamspencer 773)575****
ID
Pros
- Live customer service - krystal castillo
Cons
- Closed my account for no reason and robbed me
Preferred solution
Update my email address and put online bank back on please try to make a deposit I can’t do it online bank is locked
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
You sound like a complete basket case. If you're not medicated, you should be