Bank Of America Reviews and Complaints
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6
ISSUES RESOLVED
1.5K
TOTAL REVIEWS
$7.1M
CLAIMED LOSSES
$18.5K
AVG LOSS
160K
PAGE VIEWS
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Ask a Question About Bank Of America
Cons
- Customer service
- No resolution available
- Nobody to talk to for help
Pros
- Online ability
- Many locations
- Courteous agents
Lean still on property three years after paying off practice loan | Bank Of America review
I can't re-fii or sell, lean still on property 3 years later. BOA no help, total incompetence.
Review
Service
Bank Of America Loan
Cons
- Lost documents
Reason of review
Poor customer service
Loss
$2000
Preferred solution
remove lean!!!!!!!
Worst bank EVER! | Bank Of America review
BOA closed my goid standing CC for no reason. I always paid on time and had no issues until I received an email stating my BOA credit card was closed. No reason given so I called them. Horrible customer service! They started giving me the run around until I had enough! I hate BOA!! Changed banks immediately!!
Review
Cons
- Too many to mention
Reason of review
Poor customer service
On line banking | Bank Of America review from Browns Mills, New Jersey
Once again the online banking site is down to a slow crawl and some of the options are missing. This seems to be the nirm lately rather then the exception. You would think thst all the money they save by payoling virtually zero interest, they could afford infrastructure or some one that knows how to manage a website
Review
Product
Bank Of America Check Deposit
I deposited a $20,000 check into a business account and was told the funds would be available the next day. They were not. "Risk Management" department's reason was "A hold was placed on your check because check specific information indicates item may be returned." Of...
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Review
Service
Bank Of America Banking Service
Cons
- Lied about my money being collected from issuers bank already
- Kept my money 6 days after writers check had cleared
Reason of review
Poor customer service
Preferred solution
MY MONEY
Tags
Hold time | Bank Of America review
it takes forever to get a customer rep. and when you get one, they'll pretend they are not hearing you. and you'll and up calling again. they don't really want to help their customers.
Review
Cons
- Lack of on site customer service
Reason of review
Poor customer service
I'm very upset | Bank Of America review from Miami Beach, Florida
Today i came to local office in bank of america in Miami beach which is located on Lincoln road & Washington ave, i have serious question but represantative told me call to this number and we are not going to help you
Review
Service
Bank Of America Customer Care
Reason of review
Poor customer service
Unreasonable hold on deposited checks for 10 days | Bank Of America review
I never had a single bounced check deposited by me in Bank of America. Now second time for a few weeks (July/ August 2019 bank put 10 days hold on my 2 checks which was a pay for my work, I need to pay rent on 1 st of month or landlord will penalty me! I need to eat and commute to my job. I will definitely quit. And of America, but still need to have that modest deposits to be available for my basic living expenses including food.
Review
Product
Bank Of America Deposit
Reason of review
to hold the deposited checks for 10 days twice per month
Preferred solution
Let the company propose a solution
On the 29th June I made a bank wire transfer in the amount of $10,000 to my wife's bank account in a bank in Japan to pay some bills. The funds were promptly taken from my acconut the following day. Japan says they returned the funds on 13 July because BoA failed to...
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1 comment
Is this resolved ? If so update, please.
I am also very frustrated by boa.
They hold incoming international wire transfer over 2 months. Nobody knows the reason.
Review
Update by user Aug 21, 2019
Bank of America found the mistake the Fraud Department was making. BoA has already issued a full refund that I have been waiting on since May 2019.
Original review posted by user Aug 19, 2019
See pictures attached If anyone wants more details Call 610-721-6711
1 comment
This issue is now resolved Bank of America found the error the Fraud department was making. My refund has already been completed. Thank you Jason V
Resolved
Review
Pros
- Multiple locations
Cons
- No fraud protection
Reason of review
Account fraud
Loss
$800
Preferred solution
Full refund
Tags
Fraud | Bank Of America review
When I opened the bank account 10 years ago I was informed that no maintaince dee will be charged if I have direct deposit. My direct. Just this year my dirext deposit changed and I was charged a fee. When I called they stated that each direct deposit has to be over 250. I was never told that before. So I'm very disappointed that they changed the rules on me after so many years. Bye Bank of America.
Review
Product
Bank Of America Account
Reason of review
Problems with payment
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Yes, I spent most of my Saturday dealing with a similar frustrating situation! In our case, a check we typically deposit monthly from one of our other accounts into our BOA account to pay bills was, for some reason placed on a 9 day hold when it never has been before.
To make matters worse, all of the funds showed up as available 2 days after I deposited the check so I then proceeded to pay a bill which got returned by BOA for insufficient funds! Meanwhile, since the issuing account is our account, we actually have a copy of the cash checked which cleared that account days ago and the amount was deducted from that account.
So, basically, our money is in limbo for 9 days? So infuriating!