Close account

I never had an account with this institution and yet I received a letter with my name and address on it stating that my account was being closed due to inactivity. Can someone explain this?
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ID
#3691513 Review #3691513 is a subjective opinion of poster.
Location
Allentown, Pennsylvania

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New password

I lost ID number and password to bank acound. I need to have the new one. Im waiting for help from Bank of America.
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ID
#3689523 Review #3689523 is a subjective opinion of poster.
Location
Poznan, Greater Poland
Preferred solution
new password

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Forgott ID and password

Hello. My name is Malgorzata Sobota. I have accound. The number of my accound is : 0038 5321 ****.I forgot my bank account password. I would like to be able to check my bank account online. Im in Poland. The number of my accound is : 0038 5321 ****. Is it possible to reset the password? Please contact me. I leave my phone number: +48 8** *** ***. sobota.malgorzata@***.com Thank you. Malgorzata Sobota
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ID
#3689494 Review #3689494 is a subjective opinion of poster.
Location
Poznan, Greater Poland
Preferred solution
ID Number and new password.

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Swift transfer request

Bank Of America - Swift transfer request
Bank Of America - Swift transfer request
Hello! On May 23, I made a swift transfer from Tinkoff Bank to the Montenegrin Hypothekarna Bank. At the moment, I have not received the transfer and the sender's bank says that the transfer is delayed by you. Please specify what documents are needed from me so that I can receive my translation. This is a small amount, but in the current conditions and the impossibility of returning back to Russia, I really need it. Thank you!
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ID
#3688237 Review #3688237 is a subjective opinion of poster.
Location
Niksic, Niksic
New Reviewer

Need to find check

Im trying to locate a check from chase bank For 2301.01 Its shown paid to my Bof A checking account Please help
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ID
#3684539 Review #3684539 is a subjective opinion of poster.
Location
Alameda, California

Lots of not so user-friendly changes. Auto pay checks coming back to me for no reason after years of paying the same place. The system not recognizing my phone my card number or my social

Lots of not so user-friendly changes. Auto pay checks coming back to me for no reason, after years of paying the same place. The system not recognizing my phone, my card number or my social

User's recommendation: With shorter hours it’s a lot harder to get into the bank and get any help and I had a car multiple numbers before I could find someone that actually would help me.

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ID
#3683783 Review #3683783 is a subjective opinion of poster.
Location
Buda, Texas
Preferred solution
Have some locations that are open later make it easier to find the number to call for help see you spent hours trying to do the same thing over and over again.

Credit cards canceled.

My 2 credit cards were canceled by Bo A . The card payments were current . They refuse to give me a reason , talking to a computer sucks !
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ID
#3681109 Review #3681109 is a subjective opinion of poster.
Location
Spring, Texas

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Usually had to get my card canceled because of the suspicious activity and called to get the new car turned on on two separate occasions and went up to a location a branch of Bank of America

I went up there and updated my email , number and password and still can't get in to see my routing number to do direct deposit. the teller was condescending , making snide comments about my socio economical status and didn't fix the issue The pin that I chose isn't working however the card did work as far so me paying my phone bill and purchasing shoes. The card declined at work as well but I am satisfied as long as I can Uber to work. I have to wait until I'm off again to Uber again to the bank of America location

User's recommendation: No clue because I almost feel it's to much if an inconvenience to use this bank earlier I tried to pull money out and it declined my pin that I know for a fact is my pin.

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ID
#3679726 Review #3679726 is a subjective opinion of poster.
Location
Ontario, California

I have deposited a check that still has not posted

I was able to talk to anyone about my issues due to being disconnected . I hope someone will reach out and help me
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ID
#3678004 Review #3678004 is a subjective opinion of poster.
Location
Dayton, Ohio

I need to talk to a real person

No I finally got it but I just felt since it was a cashier check, and so it made me late on rent and cost me $100 in late fee for that which wasn't right

User's recommendation: Don't hold checks so long.

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ID
#3674792 Review #3674792 is a subjective opinion of poster.
Location
Chattanooga, Tennessee

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New Reviewer

Because

I deposited a check on the app and it is telling me my paycheck will take a WEEK to process!!! This is MY Money! You have NO right holding MY paycheck!!! I will be leaving Bank of America and you will get a bad review plus a complaint to the better business butrau!

User's recommendation: Dont bank here.

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ID
#3674633 Review #3674633 is a subjective opinion of poster.
Location
Suffolk, Virginia
Pros
  • Non
Cons
  • No live customer service associates
  • Being told im sorry over and over
  • Service
Loss
$1260
Preferred solution
Full refund

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Closed my Account with Zero Notice!

I had a checking and savings account of over $35,500, and they closed it without warning. No email, no text, no call, nothing. I've been a loyal customer over 14 years, my family included (some 20+ years). Today I learn at my local branch that they closed my account,...
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ID
#3670718 Review #3670718 is a subjective opinion of poster.
Service
Bank Of America Banking Service
Cons
  • Witholding my money for no reason
  • Poor and rude customer service
Loss
$35500
Preferred solution
Let the company propose a solution

About my account

I would like to get access to my account I would like for you to put money on my other account on a daily basis to AVID BANK ACCOUNT 416101****42 ROUTING 02601**** JAIME KALANI ALSO SEND ME CONFIRMATION FOR EACH TRANSFER THANKYOU
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ID
#3667953 Review #3667953 is a subjective opinion of poster.
Location
Downey, California

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Poor attendance

I have two complaints: 1. Horrible customer service. The person on the phone was condescending and belligerent at all moments. I called them to ask for help about a problem and they completely dismissed it. I had the same problem at Chase and their customer support was...
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ID
#3655090 Review #3655090 is a subjective opinion of poster.
Location
New York, New York
Service
Bank Of America Money Transfer
Pros
  • No student charge
Cons
  • Poor contact with the customer
Loss
$1000
Preferred solution
Deliver service and an apology. Worst I have ever been treated in a call with an attendant.

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Non of your damn business

Trying to get a customer service number for Bank Of America through an online search, you have to go through a list of surveys and questions as to why you need to speak to someone.Your online service is worst! Your automated service has only gotten worse, since the...
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ID
#3654077 Review #3654077 is a subjective opinion of poster.
Pros
  • Courteous agents
Cons
  • Its too annoying to dealwith your company
  • All of the automatic answer recording
Preferred solution
Let the company propose a solution