Bank Of America
Reviews and Complaints
*** beeatch
Worst Bank I have ever dealt with!
IRA death claim
My mother recently died and had an IRA account with BOA. When I was told that the proceeds could not be paid until her Will was probated I informed them the account was not payable to her estate, but to her children as named beneficiaries.
(The bank employee had no idea what I was talking about.) She finally told me I needed to go to a local "financial center" and discuss my problem. After waiting 2 hours at the local "financial center" I finally met with an employee who stated BOA could only find part of the change of beneficiary request my mother had made six years earlier. At that point they suggested the benefits be paid to the children they could find listed and let them settle up with those who could not be found. What kind of advice is this?
Have called several times to customer service and have waited 45 minutes or longer just to talk with someone. Totally no help! Today I have closed my deceased mother's accounts and plan to do no further business with BOA.
I am still waiting to find out what will be done with the proceeds from her IRA. STAY AWAY FROM BANK OF AMERICA!
Credit card closed
Long time customer
Mad customer
Bank of America is simply THE worst bank - I've sold my stock
- Unreasonable time for crediting deposited funds
Business account customer
Bank Of America Manager Raped Me Off
I went today 12/1/18 around 11.30 am - 12 noon to Bank of america at 8955 valley view street, Buena Park, CA. 90620 To cash a bank of america check. Issued by AAA insurance company. The manager refused to cash it unless I pay $ 8. And after he cashed the check, I asked for a receipt but he refused to give me any receipt. I got mad then He said that, If you don't leave I will call the police on
you.
Ahmed Elnahas
Karen Devine
(714) 277-****
AAA Check # {{Redacted}}
In the amount of $4,720
- Very bad costumer service from manager to employee
Preferred solution: Let the company propose a solution
Bank of Thieves
Stop draft payment
Poor service
CEO THAT DOES NOT CARE
Brian,
I am going to change my tone to a professional manner in hopes that you will personally correspond or respond in a proper manner.I have definitely not receive the level of customer service I had expected from BANK OF AMERICA, because all of my accounts do not total over a million dollars! What is astounding to me is the fact that this is how you treat a PLATINUM PLUS level customer that falls into the 97% of the accounts that make up the BULK in banks ,such as Bank of Americana . A couple of weeks ago, I had two accounts compromised which I had emailed you several times, and never got a respond from you. Two days ago I had another account compromised, and I still did not hear from you to show that you even cared. Im letting you know that on Monday 8/20, I will be withdrawing my funds out of Bank of America.
Unsatisfied customer,
Edward
- Them at all after these last three problems
Preferred solution: Let the company propose a solution
Im supposed to be a Platinum Honors member and Merril Edge Client but treated like ***
Their Merril Edge agent spent more time telling me his life story instead of closing a small account under my Merril Edge portfolio.
He also lied and told he I would receive $600 for my investments and I would have if he had set my account up correctly. He is a Merril guy for 10 years making over 100K. How could he made such a mistake.
I made an appointment with the branch manager. I went in to speak to the Branch manager about a few items and I was told I and not allowed to come into the branch at this time and if I they will get a cease and desist. I asked what that meant and what did I do. They said if I came back in they would serve me and then if I came in a gain they would call the police. They said one of their employees was under review.
I said what does that have to do with me. I was crying because they were treating me like I did something wrong. I asked the bank manager to address what I came in about the other man said my time was up. I told him he can't talk to me like that. He said yes he could and that he was calling security. I and 5,5 and 97 pounds and no threat. I am suppose to be the highest level customer. I called the 800 number they suggest I call the corp office in NC and the lady was telling me the manager didn't walk me out like a criminal but to protect me. I said from what. was my life in danger? was their a gun that he was protecting me from then she changed her tune and said he was possibly trying to protect me. I told her I had it. After my CD mature I am taking everything...My Merril edge business and everything else to a
another bank.
The bank manager could have easily said. We have a situation and an employee is under review and it would be very helpful if you could bank at another bank at this time but they way they did it was wrong I cried and cried and they made me feel so bad about myself and gave little answers.
The suck.
Don't ever Bank with them. Im leaving as soon as my CD's mature in a few months.
Holding debits to incur overdraft fees
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Get a new bank.... Problem solved..... You're welcome....
Lol thanks