Bank Of America Reviews

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Verified Reviewer
New Reviewer

I haven’t received my card yet

I opened account on 4th September, they will be mailing me debt card. But I haven't received my card yet.
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ID
#2877672 Review #2877672 is a subjective opinion of poster.

My account closed

My account was closed and upon it being closed I have been to 4 branches even in Austin to withdraw my money that I still in there I have spoken to several different reps who have told me that I can withdraw the funds out still the same from all branches I have to wait for a cashier check, But they were quick to close my account..
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1 comment
#2063036

Yeah, that's what you agreed to when YOU accepted their terms of service.

ID
#2873628 Review #2873628 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

ATM issues

ATM machine never returned my card. I called the ATM service multiple times. I was unable to place a stop in my card or talk to a customer service representative. I called a different BOA number to report a stolen card. BOA wants to charge me mailing fee . This is ridiculous ( your ATM never returned my card )

User's recommendation: Change your bank. BOA customer service is Horrible.

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ID
#2872247 Review #2872247 is a subjective opinion of poster.
Location
Miami, Florida
Preferred solution
A new ATM card. Your ATM machine never returned my card. Is impossible to talk to a customer service representative

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Frozen account

I froze my account because of what is considered suspicious activity from ur automated frauds system and I live in California the courts passed a law stating you can no longer freeze accounts without substantial evidence I have been on the phone with my lawyer I suggest u unfreeze my account now

User's recommendation: Don’t use them.

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2 comments
#2062788

Do you owe the IRS any money? The reason I ask is because I worked at a bank (not Bank of America) and it was my main responsibility to freeze accounts so the IRS could swoop in and get what was back owed in taxes.

#2062525

"phone with my lawyer " No one believes an idiot that thinks this is BOA is talking to an attorney. You're broke and trying to get the last few coins out of your accounts. You're fooling no one..

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ID
#2871314 Review #2871314 is a subjective opinion of poster.
Cons
  • Billing practices
  • Incompetence
  • Tellers are good upper mngt is terrible
Loss
$34
Preferred solution
Unlock my account immediately and remove any restrictions or I’m suing
New Reviewer

Check Status loan thur Leaning tree

They tell me that you have my loan approved for 5400 dollars and will not transfer it until I send 110 dollars more to them. He said he tried to send in my behalf but was rejected by you. Need truth. Theodore Lipkins at lipkinstheodore@***.com. please let me know if you are still going to be able to do it.
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2 comments
#2060628

This is a scam. Don't send anymore money and move on.

#2060622

LOL. You want the truth?

You can't handle the truth.. Listen, this sounds like a scam. I'm surprised you didn't tell us they want the money in the form of a gift card...

Ask yourself this, would you really qualify for a loan of any kind? If not, you're being scammed.

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ID
#2858831 Review #2858831 is a subjective opinion of poster.
Location
Cleveland, Ohio
Loss
$780
Preferred solution
Let the company propose a solution
New Reviewer

I need some answers about my account and where is my money

My branch is closed, why?Why is my account still on hold well it says online that the bank can only hold your money for 10 days no matter what the reason is I've been going on with this since August 17 now I need my money won't nobody told me anythin
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ID
#2851166 Review #2851166 is a subjective opinion of poster.
Pros
  • Headaches
Cons
  • Lack of customer service
  • Too many to mention
Loss
$947

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Verified Reviewer
New Reviewer

Poor phone service

Sadtrying to obtain a fax# and or email address to summit a simple credit reference for on of your customers--so far on hold in several departments for over 30 minutes and no one appears to be able to help----I should be able to see this information online and not have to wait on hold for this extended period of time _ i have someone know trying to help, but still on hold
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ID
#2848260 Review #2848260 is a subjective opinion of poster.
Preferred solution
fax # and or email address to send a credit inquiry to
New Reviewer

Haven’t heard anything back yet

I tried to cancel a subscription to Amazon prime and was scammed out of 550.06 dollars I contacted the bank and was told they would investigate and refund my money
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ID
#2840094 Review #2840094 is a subjective opinion of poster.
Service
Amazon Prime Membership
Loss
$550
Preferred solution
Full refund

Cashiers check

After holding for almost an hour the representative didnt know the answer to my question and was checking on it. But the line went dead so I wasted an hour with no answer to my question. She took my name but not my phone number so she cant call me back. Please have someone call me 850-505-****. Im not giving my name for security reasons. If the call goes to voicemail have them leave a message with a direct line.
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ID
#2838319 Review #2838319 is a subjective opinion of poster.
Location
Atlanta, Georgia
New Reviewer

Fraud alert

Got a call back. Person was not real. Did not get any help. Would not answer me when I asked if they were real.
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ID
#2834275 Review #2834275 is a subjective opinion of poster.
Location
Riverside, California
New Reviewer

Transfer problem

I am not nor was not a pissedcustomer! I was actually very satisfied by the way my problem was handled and solved!
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ID
#2833252 Review #2833252 is a subjective opinion of poster.

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Verified Reviewer
New Reviewer

Poor telephone service and connection service.

I set up a checking account and debit card account today using the telephone. I was told that I was being transferred to the department to verify information for the debit card. I waited for 1-1/2hrs and no response. I called three other telephone number and still no repose. This is very poor customer service.

User's recommendation: Do not call, there is really no help.

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ID
#2832020 Review #2832020 is a subjective opinion of poster.
Cons
  • Customer service 800 poor
  • Customer service 800
Preferred solution
Deliver product or service ordered

Poor Customer Service

The worst customer service of any bank I have dealt with. Incorrect information regarding foreign checks Asked to make and appointment to open new business account Overdraft charge based on processing of checks prior to deposits.

User's recommendation: Find a different banj.

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ID
#2830714 Review #2830714 is a subjective opinion of poster.
Location
Sterling Heights, Michigan
Pros
  • Availability
Cons
  • Awful customer service
New Reviewer

Need my account number

I need the last 2 statements I need them for the new apartment Im trying to get in to please email the documents ASAP
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ID
#2819181 Review #2819181 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Close account

I still haven't closed my accounts because they tell me the wrong thing to do. First, I was told to use a debut card that they said wouldn't go through.It is a good debit card. Second, I was told to use a atm machine.I went to two. I learned later that it had to be an bank of America atm machine. Third, I was told that I could use the saving and checking account routing and account numbers at my bank where I live now. My bank said that it couldn't be done that way. Fourth , I was hung up on at bank of America.

User's recommendation: No I wouldn't .

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ID
#2817174 Review #2817174 is a subjective opinion of poster.
Location
Chicago, Illinois