Unclaimed
Bank Of America
Reviews and Complaints
9.3M
CLAIMED LOSSES
2.1K
TOTAL REVIEWS
270K
PAGE VIEWS
11
ISSUES RESOLVED
Bank Of America Reviews
Bank of America stole money out of my account.
Bank of America took out $33.99 out of my account on June 1, 2022. I was planning on paying my rent when I notice my money was stolen out my account. I call the automated system, that's how I found out. The name of the Company was some company I never heard of. I call...
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ID
Location
Katy, Texas
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI couldn't open my account because they never sent me my PIN number but my card is activated
I open account I have my card but they never sent me the PIN number for my card to activate my account I have all my information but I cant get in my account to set it up are add money to my card
ID
Location
Cleveland, Ohio
Bad service in branch
I went into the branch in NY on sutphin Blvd the line is insane theres a business client line and when I wait on the line they say its not operating why do you have that if its not available. I am business client I dont have the time of day to be waiting on such a slow and non efficient bank.
ID
Location
New York, New York
Cons
- Teller lied long lines inside bank never friendly
- It takes forever to actually talk to a person
- Lousy customer service on phone
Very poor customer service at a branch bank
I seldom need to physically go into the branch, however on the past two occasions (today and last Friday) I needed to withdraw money in specific denominations to pay employees (borrowed farm labor). On both occasions there were in excess of 8 people in line in the...
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ID
Location
Spring Lake, North Carolina
Deposit question
20 year customer.. bank service is going down hill fast. 800# tells me to go branch, branch tells me to call 800# as they dont have tellers anymore. Nothing but run-around on a simple question. (This is all before they even ask what my issue or question is about to even determine if/who could help).
User's recommendation: Use a different bank. This one’s gone bad.
ID
Location
Houston, Texas
Money deposit
I'm not a bank of America customer but i use bank of America to deposit money to my landlord bank account for rent, and we lost the receipt for the rent, and he is asking for it but i don't know how to retrieve them please help
ID
Location
Miami, Florida
New Reviewer
Confusion about an account I opened online.I go into a branch to verify my ID and she tells me my account is closed. How?
I was following instructions from your email. Made a $2500 deposit came to branch with at least 2 forms of ID. But no banker available to speak to me. He said an appointment available a week later. Ridiculous. So I drove to another branch that is way out of my way and...
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ID
Location
Las Vegas, Nevada
Close account
I just needed to close mine and my husband's account because he is deceased now. I have been going through a lot with my husbands death. Calling the bank was simple and she was friendly
ID
Location
Auburn, Maine
New Reviewer
Problem every visit
Opened account online was approved and given two accounts numbers then when went to location was told it was closed so they opened new one then was told I could get digital wallet since I didn't receive bank card yet and wasn't allowed told by another branch because I hadn't had a card yet so I tried to withdraw some of my money was told the link wouldn't send or something so I needed two forms of ID if I have to do all this to access my money no need to have an account then had to sit and wait while they do what ever
User's recommendation: Don't do it.
ID
Location
Louisville, Kentucky
Preferred solution
Just gonna get new accounts some where else
The receipts
Im from Belgium and I have a girlfriend in Dallas ! Im helping her with money to pay her taxes and other things for the inheritance she got ! When I send her money , she send me receipts ! But they are so weird ! Now I want to asking you Iff you can send me a Email...
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ID
Location
Antwerp, Flanders
Can't even access website
The absolute worst website ever created. Worst customer service experience I have ever encountered. Canceled my wife's card because of "suspicious" activity without notification. I can't access website because it insists on sending confirmation messages to a phone number and email unused in 5 years yet won't let me update info. Ridiculously bad system. Would go to branch to correct but both locations have closed down. Nearest location is over an hour away. Have had this account for 32 years.
ID
New Reviewer
I was trying to reach custmer service and this was what I had to do to reach them
I received an unusual email from PayPal stating they had successfully taken 499.30 from my checking account for payment to someone.
ID
Location
Olathe, Kansas
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDeclined mortgage loan
Paid 700 for appraisal. Declined for a stupid reason. 1 past due with heloc and because hasn't been a year. Been with Bank since 1979. Good credit,, retired from Boa after 37 years, vice president of consumer bank, substantial deposit relationship. Not customer friendly, branches not opening regularly, etc.
User's recommendation: Do not bank with Bank if America. Relationship doesn't matter. Not customer friendly.
ID
Pros
- Boa once had a good name
Cons
- Pay fees then decline fir no reason
Loss
$735
Preferred solution
Full refund
New Reviewer
Online banking
I like Bank of America, but your interest rate is very low. But I said before the interest rate extremely low, so you need to raise the very least!
User's recommendation: Overall it's good!
ID
Location
Woodbridge, Virginia
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerTrying to change my user id and password immediately
Trying to change my username and password immediately on my mobile app I lost my card but I have my debit card in my wallet app
ID
Location
Oklahoma City, Oklahoma
Preferred solution
Let the company propose a solution
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Bank Of America