1930 Tamiami Trail, Port Charlotte, FL 33948, USA
Not resolved

on 6/1/2018 I went to the bank of America branch at 1930 Tamia Trail Port Charlotte FL 33948.

I went to the ATM which was out of order . So I went inside only to find 25 customers on line and only one teller window open. thank heaven I did not need a Teller. I simply needed to speak to a represeanitive about my on line bill pay account .While sitting waiting for my turn I observe several employees chatting with customers that had already completed there business just yucking it up and telling incoming customers that the drive thru ATM is open . Well 30 minutes later I finally get called into one of the back room and explained what the issue with my account was. The reply was I can't help you from here you have to call the online help # from home. I replied that is not what the woman they registered me when I came in said .Needless to say nothing was resolved.

The best part of all 45 minutes later only 1 teller open .

Going to look for a new bank any suggestions ?

Product or Service Mentioned: Bank Of America Customer Care.

Reason of review: Poor customer service.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Bank Of America Reviews

  1. 308 reviews
  2. 81 reviews
  3. 31 reviews
  4. 14 reviews
  5. 8 reviews
Bank Of America reviews