Bank Of America Reviews

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BANK OF AMERICA - Stole Rewards Points

I have a platinum account with Bank of America and have held over a $500,000 min balance in my savings account for the past years with them. I have had my account with them for almost 20 years. Over the years I have used a BA issued credit card with a $10,000 limit which I have paid on time in full every month. Recently my card was about to expire and rather then issue a new card this time as normal, they closed the account in which I lost my 75,000 rewards points that I have earned over the years and can't redeem. I have perfect credit and actually have had no changes or even checks on my credit since the time the card was issued. It's almost like they are targeting clients with high rewards points to close the account but its for sure fraudulent for the bank to practice this. Someone needs to do something, next they'll be closing your savings accounts and saying you've lost your right to redeem your savings.
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ID
#318637 Review #318637 is a subjective opinion of poster.
Location
Quito, Pichincha
Product
Bank Of America Credit Card
Loss
$75
New Reviewer

B of A Going downhill

obvious that bofa has greater need of stockholders then customers. Closing my account today after 15 years. WAY to restrictive on small business. Cant run a company with them. Going from almost $100000 credit which ran a business to $1000 wont work. Credit unions are the way to go and Ive already left. This bank wont last with that treatment of customers. ceo doesnt know whats hes doing. Buying a failing company with billions of housing debt? *** choices, bad horrible customer service. If I wanted to talk to somone in India, I would call Dell. Goodby bofa, you have lost me.
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ID
#317665 Review #317665 is a subjective opinion of poster.
Location
Fresno, California
Service
Bank Of America Banking Service
New Reviewer

Paperwork runaround

Bank of America doesn't really want to do their job - LOAN MONEY! We have been attempting to get a mortgage on a second home for nearly 2 months. We are a very very very low credit risk, but BOA has given us the most mind boggling run around we have ever seen. Then, due to their delays, the interest rate shifted and they required us to pay a half a point to get the interest rate we started our negotiations at. We just dumped them and went with another lender. Save yourself a lot of hassle - don't use BOA!
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ID
#315085 Review #315085 is a subjective opinion of poster.
Location
Columbus, Ohio
Service
Bank Of America Mortgage
New Reviewer

Don't let BOfA get away with abusing you

If you feel you were taken advantage by BofA then don't let them get away with it. The only real way to get any kind of justice or compensation for you and your family is to sue BofA in a court of law. Before you had to be rich to take a bank to court, but times have changed. If you feel you have been wronged by BofA and would like to know more about your options then please feel to call me at 760-324-**** or e-mail me at dallas92270@***.com and let's talk.
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1 comment
#595281

I am going to be taking on these bastards! I've been destroyed financially by them. I can't even refi with my local bank due to them *** my credit even harder than a bankruptcy did.

They sent remodification paperwork to me in November, and I filed it November 20th. They sent more paperwork in December. I just received a letter in the mail that said they didn't receive my paperwork.

Called my bank where I got my cashier's check done, and they said it was cashed on November 28th! I'm filing a fraud complaint with my State AG, and I'm no longer sending them money. I'm now a squatter in my own home!

Two, four, six, eight! BANK OF AMERICA, *** YOU!

ID
#314873 Review #314873 is a subjective opinion of poster.
Location
Palm Springs, California

Bank of america modification is a joke!

The minute you apply for a bank of america modification your loan gets assigned a case manager. Basicly now when you call, you get sent automatically to this case managers voicemail. Go ahead! Leave a message! They NEVER return a call!!! EVER!, Email them, NEVER RESPOND! Meanwhile try and get anyone else, no such luck....they reroute you to the same person! call their manager, doesnt matter...same response....nothing!! The modifcation department is a joke...dont bother...go directly to your attorney generals office and have them help you. This is why bank of a was sued! If only we all could do our jobs the way bank ofa does....
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2 comments
#473133

It took like 9 months and a lot of double paper work but finally got it and it is really worth sticking with it. I also got help from some gov overseers that put BOA feet to the fire. I forget how I got their number but they helped get it done with ?s that wouldn't let them drag their feet anymore.

#473126

The same thing happened to me. BOA directly sent my application for a home lone modification to a "case manager".

After that point, no matter what number I called for customer service, my call was forwarded to this so called "case worker". I never received an approval or denial based upon my application. Then the collection calls begain. Sometimes up to four to five times a day.

I could never get the caseworker on the phone. I finally gave up. I when I did get get a live person on the phone I was informed that my "case worker" was actually in the collection department. I informed them that I was contacting the attorney general of my state and that they should stop harrassing me.

Suddenly the calls stopped.

My mortage is and has always been current. THIS BANK IS *** AND WILL NOT HELP YOU.

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ID
#314521 Review #314521 is a subjective opinion of poster.
Location
Boston, Massachusetts
Service
Bank Of America Loan Modification
Loss
$240
New Reviewer

B of A Customer Service SUCKS

I just spent an hour of my life I won't get back trying to get a simple loan balance from BofA. In order to get the loan balance I first tried the 800 number listed on their website for the type of loan I have. After 10 minutes of trying to get the balance and/or a live person I hung up. It was impossible to get to a live person. I then decided to try the live chat offered on their site. The chat response I received was that no representatives were available, but it offered a different 800 number which I gamely tried. I called that number and after just a few minutes I was able to get a live person. After giving my account number and my social security number, he told me he couldn't help me and transferred me to another department. After being on hold for 10 minutes there I got a live person who again asked for my loan number and my social security number, as well as some additional information. After putting me on hold twice to do her research, she announced that I no longer had that loan despite the fact that I was sending monthly payments. So when I informed her that she was incorrect, she transferred me to a third department where I was once again put on hold. When I did get a person to answer this time I again had to provide my SS# and loan #. With that information he was able to provide the loan balance in less than a minute. Which is exactly how long this should have taken in the first place!!!!!!!!
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ID
#311360 Review #311360 is a subjective opinion of poster.
Location
Brentwood, Tennessee
Product
Bank Of America Account
New Reviewer

Bank Of America Liars

You are told, build your credit, make payments on time, ask for credit line increase, lower interest rates. FOR WHAT? I had two accounts with Bank of America for atleast over 5 years on both account. One only had 1300.00 credt limit and the other had a 9500.00 credit limit. The higher account was used for my sons move from Arizona. Over 6000.00 was paid on this account in less than 5 years. No Late Fees, No over limit, Paid more than ask every month--most of the time paid double the min monthly payment. I called to ask for a credit increase on the 1300.00 account because it offered balance transfer at 0%. What I got was SCREWED. They not only denied the increase, but immediately reduced the credit limit on the 9500.00 account to 1200.00---100.00 more than the current balance. Then they told me I need to consolidate my bills and they could help me with that. They just took by credit score down majorly because of this going from 10% balance on account to 92%. Why do people even try to go the right thing any more with these credit card companies. I am not credit worth but if I secure another consolidation loan with them, they will happily help. REALLY!!!!!!!!! Half of my debt is for my two kids who could of easily filed bankruptcy--both had accounts with this company with I have transferred to mine just for the lower rate and to help them pay their debt with this company. Now they do this to my credit score just because I called THEM. DO NOT CALL YOUR CREDITORS!!!!!
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ID
#311356 Review #311356 is a subjective opinion of poster.
Location
Waynesburg, Pennsylvania
Product
Bank Of America Credit Card
Called Bank of America for a credit increase on one account with them that offers a 0% offer. Had an additional account with Bank of America that had $9500.00 credit limit and only 1100.00 Balance on the account. I have never been late, never went over limit. Also...
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1 comment
#547245

They did the same thing to me and I didn't even ask fro a credit line increase. I just asked to have the credit line moved to a lower interest card.

The closed the lower interest card and lowered the credit limit to (within $300) by $5,000. Good paying customer. Never late.

Always pay more then double the minimum payment. They are total ***.

ID
#311347 Review #311347 is a subjective opinion of poster.
Location
Waynesburg, Pennsylvania
Product
Bank Of America Credit Card

Bank of America charging $500 fee for unused LOC

We refinanced early 2009 and as a part of it, got a line of credit. Though the refinance place swore they rarely sold a mortgage, they did and BoA bought it. We never used our line of Credit but paid $75/year to keep it open. Our house was one the market two years and finally sold. At closing BoA wants $500 to close the LoC claiming we had to hold it for 3 yrs, but there was no penalty for early payoff. If there is money that should go to the seller after a sale ( I know - rare huh?) BoA works very hard to claim it. This is just wrong so I am complaining loudly and in every forum I can think of. Do not associate with them if you can help it. They are looking to separate you from your money.
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ID
#310170 Review #310170 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Service
Bank Of America Mortgage

Tried to rip us off for over $3000

We started to refinance our house to just get a lower rate. We were told upfront that the loan would only cost us $300 - $400 at closing. After two months of them going over our bank statements and scrutenizing every transfer and deposit, delays and passing documents back and forth two and three times (because they got lost or were not legible) we were finally ready to close in three days. Then came the settlement statement. They wanted more than $3000 to close the loan, more than 10 times what the told us at the beginning of the process. I feel totally decieved and I am angry. They put us through *** for two months during this process, and then shocked us with this figure. I don't know what to do. Guess I just have to let it go. it would take me over a year to make that up in payments. Is there and retribution for this behavior?
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ID
#309483 Review #309483 is a subjective opinion of poster.
Location
Los Angeles, California
Service
Bank Of America Loan
New Reviewer

Mortgage My Company !!!!!! they *** up

look i fought my Mortgage company also i wrote letters sending them proof my Mortgage is ok back in 2004 but my body was talking to me like my Doctors said if pain in your body LISTEN to it TALK. i ask myself why am i receiving this letter from my mortgage company when i am doing better than GREAT on this mortgage so i start saving Letters my Mortgage company was sending. then it happen they *** up they the bank send the cleaning crew who Foreclose on homes to my house when i was out of town they destory the house inside tried to Blame it on Teenager and it made the world news and the REST is i own the Home free and CLEAR_NOW. and i got a settlement-of-lots-of-CASH to drive by the old house they destroy and Look at the people who Bought it from me because they hurting peoples and i Pray they do it again because peoples are Hurting and NOBODY-CARES.
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ID
#307800 Review #307800 is a subjective opinion of poster.
Location
Charlotte, North Carolina
New Reviewer

BOA-WARNING: FORMER EMPLOYEE SAYS BEWARE!

Americans: Warning - Do NOT use Bank of America for any banking operations whatsoever - not for personal or business checking/saving accounts, investments, mortgages, credit cards, merchant credit card processing accounts, etc. BOA will never have your best interest in mind. They are heartless and use people (customers and employees) like they are ants. A few people at the top of this organization live like kings and queens while all others are nothing more than crumbs. I truly believe that the heart and soul of this organization is inspired by SATAN. Do yourself a favor and NEVER use this financial institution or any company related to it. There are too many other financial institutions to choose from. Help put this horrible, satan-inspired company out of business!!
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2 comments
#658200

Bonuswithheld.com

Still employed and awaiting BOA to do the right thing.

#649278

this bank is corrupt as they come and this is only the tip of the iceburg. Enron, Tyco, MCI were nothing compaired to this corrupt company They can "kiss my *** in Macy's window :upset

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ID
#307345 Review #307345 is a subjective opinion of poster.
Location
Louisville, Kentucky
Product
Bank Of America Credit Card

Taking my home but not my payments

bank of america is a thief .im not even gonna explain why.they know they are .they want to destroy us financialy cause then we will fall moraly amognst our peers and then loose hope so our kids absorb our failures and hope the next generation is as useless, defenseless as this one.all goverments orders.no conspiracy just greed to much of us are getting smarter and stronger more united and they see this and they are scared,this country needs is a revolution. dlkfgjpritghjpirtjhd fgjbpoifj df;ogbjp xf;gpo ;fgmbjpxof fg;lobkjpof ;fgbjmpof pro-pot sp;okpos pokprto
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3 comments
#524137

BOA stands for "Bunch Of ***"

#522630

They are doing the same to me.

#455042

bofa screwed us and they r going 2 keep doing it

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ID
#306885 Review #306885 is a subjective opinion of poster.
Location
Dallas, Texas

Bank of America - ***

We are buying a BofA foreclosure. We are into our 3rd contract extension due to their inability to close the deal. We get a run around every time we try to get information. They set our origional close date and then had us extend it twice for two weeks at a time. We had a contract on 2/10/12 and here it is 3/21/12 and we still arent closed nor do we know when. Each time we send an email to the closing company we get, "Be patient, we do not guarantee times when it comes to closing. We also get that this is typical of a foreclosed property. Be patient. They have our earnest money and can penalize us for being late to close, but they face no penalties when they screw up. I WILL NEVER BANK WITH THEM OR DO ANY TYPE OF BUSINESS WITH THEM EVER AGAIN !!!!!!!!!!!!!!!!! HORRIBLE CUSTOMER SERVICE.
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3 comments
#503804

We had the exact same problem with BOA...93 days with 3 extensions, no return phone calls, always losing our paperwork etc. On the 93rd day of waiting for BOA we finally went with another lender (amerifirst).

Took a total of 3 wks from start to closing. Awesome lender :)completely stress free...our real estate agent is now recommending new customers to avoid BOA and my husband and I tell people to RUN not walk away from BOA!!!!

#455663

Pomona?

#455662

Had the same problem a year ago...the "right hand did'nt know what the left hand was doing"...were told we couldn't sue them in the end....they cost us an additional $8,000,

we'll never know what happened.

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ID
#306493 Review #306493 is a subjective opinion of poster.
Location
Dallas, Texas
Loss
$105
New Reviewer

Avant-garde research -Beth Israel Deaconess Medical Centre in Boston-Dr Gul Moonis MD

Avant-garde research done at Beth Israel Deaconess Medical Centre in Boston by dedicated Dr Gul Moonis MD 1. An extremely rare case of Intradural Venous Varix that was for the first time encountered at Beth Israel Deaconess Medical Centre (BIDMC) as a intradural mass by the Dr Gul Moonis and her brilliant team. This has never been previously reported by any scientist working in imaging of CNS. This is an unprecedented case where the Intradural Venous Varix exhibited itself as a palpable mass like lesion in the lumbar region located along the dorsal aspect of the cauda equine. This path-breaking study by the team at BIDMC will stand the future neuroscientists in good stead as it could be included as a guideline in the pivotal differential diagnosis of a numerous intradural lesions encountered by clinicians and radiologists. In conclusion it can be stated with academic authority that this important study done at BIDMC Boston MA will go a long way in giving a fillip to the neuroradiological diagnosis of Intradural Lumbar Spinal Lesions in patients. 2. At the BIDMC in Boston , another unalloyed contribution was made by Dr Gul Moonis MD and her team of dedicated professionals when they studied Transient Focal Leptomeningeal Enhancement(LME) in Sturge-Weber(SW) Syndrome was studied threadbare using advanced neurodiagnostic techniques, on a patient with the SW syndrome reported to the department of neuroradiology with a history of focal seizures. A calcium gated channel study was also required to have been undertaken but the study was done conventionally since the patient developed post-ictal hemianopia. MRI of the focal LME was done to rule out other syndromes. The seizures resolved uneventfully using conventional therapy. 3. The age related detrimental changes to the brain was also studied by Dr Gul Moonis and her hardworking team of co-workers at BIDMC Boston using MR volumetric and positron emission tomography. Some expected results were obtained, that further confirmed that the total volume of brain in on an upswing upto the late teens or till 20 years of age. The second hypothesis that was confirmed by the study by Dr Gul Moonis and her team was that there is a statistically significant decrease in whole brain metabolism and frontal metabolism by 38% and 42% respectively, but the surprising fact that was deciphered was that the cerebellar metabolism remains unaffected with age related deterioration of other functions of the brain. This gold standard study using Pearson's Chi Squared Test and a watertight Double Blind Study will facilitate the clinching diagnosis of debilitating diseases like Alzheimer's and Parkinson's diseases, in their nascent stages so that neuropharmacological intervention can control the further progress of symptoms, thereby improving the quality of life of senior citizens and those having early onset of these neurological maladies.
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ID
#306388 Review #306388 is a subjective opinion of poster.
Location
Delhi, Delhi
Loss
$234