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1 comment
My wife noticed an authorized charge on her debit card, after calling BofA to report this, THEY cancelled her card and she was told a new card would be mailed to her in 3-5 business days. Unfortunately, this action also "froze" her account until the NEW CARD could be...
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Anonymous
#301888

Did You get denied for Home Modification ? Are You In Foreclosure ? Are You Behind on Your Mortgage ? If you have fallen behind on your mortgage as a result of a loss...

Author
Location
La Quinta, California
Review #240926 is a subjective opinion of poster.
2 comments

Bank Of America in Palm Beach, Florida - Banks of america's fraud departments failure to recover credit card fraud

Bank of America;s fraud department claimed they protect their customers credit cards and can get back the dollers taken for my virgin cell phone account ,(i also tried to talk to Virgins, Raul in manilla , who never returned my call or e mails ) , somebody double dipped my monthly cell phone charges for 10+- months , and all Bank of America got back was 2 months , ''WE can ONLY GO BACK 2 MONTHS'' the other 8 +- months was / is just as obvious a fraud and could have been recoverd , also a seperate claim for overcharging for minutes used was ignored show me the money !! please
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Author
Location
Palm Beach, Florida
Loss
$200
Review #240850 is a subjective opinion of poster.
2 comments
They offer a one time online number that will never be used again., Recently after some very informative shoppers complaints, I called to be sure that my issued one time safe shop number could be used only once. This is NOT the case. The company you deal with can...
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Anonymous
#343790

I\'m sure if you read carefully how it works, you would have realized your assumption is incorrect. it does not say anywhere that the number can only be used once. actually, r...

Author
Location
Atlanta, Georgia
Review #240588 is a subjective opinion of poster.
1 comment
May 27, 2011 Barbara ext. 2907 Bank of America Called to get information why I do not qualify for the HAMP loan modification Barbara said my Loan Modification was declined I asked Why? What specific reason or reasons? Barbara said I should receive a letter that will...
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Anonymous
#301897

Did You get denied for Home Modification ? Are You In Foreclosure ? Are You Behind on Your Mortgage ? If you have fallen behind on your mortgage as a result of a loss...

Author
Location
Ridgecrest, California
Review #240366 is a subjective opinion of poster.
1 comment

Bank of America - BoA puts the squeeze on

BoA, like it's animal kingdom namesake, is a predator keen on squeezing the life out of it's victims. When we took out our first mortgage at B of A in 2004 we also brought our deposit relationship with us. For a few years the deposit account was tied to a Heloc held by the Bank to cover overdrafts. When our son went away to school a few years back we also tied his account to the Heloc as well for the same protection. In early 2010 we were looking to increase our home equity line and found terms more favorable at another bank thereby closing our B of A Heloc. At that point, to continue with OD protection we took the only option available and tied the DDA's to the credit card account that we somehow received as part of the account opening process back in 2004. At this point I believe this account has only been used as an OD facility. In Oct. 2010 and Feb. 2011 I inadvertently missed payments on the credit card account (remember, the only transactions are from my son's overdrafts). Each payment was for less than $60. In looking through my records I found that no statement was received for these periods. To my suprise and disappointment, both of these delinquencies have been reported to the credit reporting agencies. As if that wasn't enough, we were also charged a $35 late fee for each. It is important to note that almost all of my communications is set up as electronic (especially since mailed statements don't always arrive) and yet I recieved no information through this channel regarding these issues. Notices were sent via snail mail. However the volume of junk mail we get from the bank makes it difficult to commit the time to go through it all to see what may actually be important, especially when nearly the entire relationship is conducted on line. Based on the following we requested forgiveness on these 2 delinquencies to have them backed off of our credit record: - They were the result of a simple and uncharacteristic oversight, not financial difficulty. The balance in the DDA account on 10/24 was $7559.95 (with over $1200 in a money market account) and $6571 on Feb. 24. - We were surprised to see that this account, opened 6 years before it's first use, carries credit protection. In addition to two $35 late fees we have also been paying credit protection premiums. This sounds like quite a substantial penalty for missing a $57 dollar payment. Even worse, the credit protection does not cover this set of events. To complete the scam: the insurance cannot be cancelled by email, one must call to cancel. - We have been mortgage customers since 2004 and have never been late with a payment. As I was getting nowhere with the customer service staff handling this issue on line I sent a letter directly to the President of the Credit Card company. I did so because I was looking to get this case in front of someone with the authority to understand the importance of the overall relationship and be in a position to act on it. The result was a phone message left on my home machine during the business day (I'm not sure why they would call between 9 and 5 during the week) with a phone number to follow up. Problem is, the phone line rings several times and goes directly to voicemail: no matter what time one calls no one picks up. Even worse, I have left 2 messages, each with a number where I can be reached during the business day. That was well over a month ago and I still heard nothing. I did receive a written mail addressed from the supposed member of the President's customer service team stating that nothing could be done, so despite taking the extra effort to try and appeal to a manager's sense of resprenting the business well, nothing but the same regurgitaion of the bank's policy with the added nonsense that the bank is obligated to "report accurate information" to the credit agencies. While this may be true, it only means that information lenders provide to the credit reporting agencies be accurate, they are in no way obligated to report an incident and it is completely in their right to submit a incident as "foregiven". I shouldn't be surprised with the way this has worked out. When our account was first openned our lending relationship we qualified for a preferred customer status with our own dedicated representative and the commitment that our business was important to the Bank. That all evaporated with the Financial Crisis. To add injury to insult, I tried to raise this point with this premier level of customer service and was told quite unceremoniously that while I have not yet been informed we are no longer considered to be at this level. I know this is a tough time for banks: I work for one. I can also understand the desire to generate revenue. However, the revenue taken should be well earned and like any other business, accomodations made for good loyal customers.
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Author
Location
King Of Prussia, Pennsylvania
Review #239965 is a subjective opinion of poster.
2 comments
Bank of America caused our home to go into Foreclosure. They lost our file, made errrors, gave us hope of helping us. They took nine months to tell us it looked good, you will see light at the end of the tunnel, sit tight, package is on the way. Underwriter made an...
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Anonymous
#301905

Did You get denied for Home Modification ? Are You In Foreclosure ? Are You Behind on Your Mortgage ? If you have fallen behind on your mortgage as a result of a loss...

Author
Location
Raleigh, North Carolina
Review #239934 is a subjective opinion of poster.
1 comment
After having a bank of american credit card sense 2006. Paid every month and paid extra when I could. Things have been hard the last 2 years but gotten better, went in 2 days ago and paid off the balance so that I countinue to make a business grow that I had to start...
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Anonymous
#301906

Did You get denied for Home Modification ? Are You In Foreclosure ? Are You Behind on Your Mortgage ? If you have fallen behind on your mortgage as a result of a loss...

Author
Location
Houston, Texas
Review #239832 is a subjective opinion of poster.
6 comments
After having a credit card for years. My husband lost his job. He called and tried to get them to work with him. We only owe $1000.00 and we have been sending in $50 a month for 3 months. The balance is now $1250. It is growing instead of getting smaller. We are...
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Anonymous
#1030469

There is something fishy with your story. Either you don't have your facts straight, or you are paying late (extra fees). Even if you have a 30% annual interest charge agreeme...

Author
Location
Jacksonville, Florida
Loss
$1350
Review #239700 is a subjective opinion of poster.
0 comments

Bank Of America in San Jose, California - Preditory loan practice fraud forgery lies runaround

in dealing with bank of america I HAVE BEEN THE VICTUM OF preditory loan practices have been lied to . they have continously given me the run around from call center to call center while asking for more and more documents at each call center .they have forged my name to documents falsifyed documents andoutright lied to me ,im assuming this is to make a quick sale and screw the consumers. they have continusly ignored the peoples rights and totaly failed to even try to follow federal guid lines.as much to say *** them also.i hope some one in the regulatory body reads this and gets as pissed as i am about these thieves because if we treeted others like this we WOULD BE IN JAIL!!!
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Author
Location
San Jose, California
Loss
$120
Review #239387 is a subjective opinion of poster.
8 comments
recently my wife went to Bof A to cash a check in the amount of $66. The check was drawn on a bank of America account. The teller then told my wife there would be a charge of $5 to cash the check as we did not have an account with them. Did this not used to be...
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Anonymous
#582032

Mention to them that charging a fee to cash a check drawn on that bank is a violation of REGS CC \"interfering with the flow of funds\" and may also constitute fraud on the pa...

Author
Location
Los Angeles, California
Review #239382 is a subjective opinion of poster.