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2 comments
I applied for a refinance on a house on ten acres in Michigan, only wanted what I owe $128,000. Appraisal came in at $170,000. Credit 762 and 801 with over $25K in Bank of America accounts plus almost 100K in 401K and deferred comp. Owned the home for twenty years and...
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gotothemap
#519794

:( There is not a short way to tell our experiences with BAC. I was on the phone 2 hrs yesterday & was passed around to six different people. Every single person had no clue o...

Author
Location
Seal Beach, California
Review #234291 is a subjective opinion of poster.
6 comments

Bank of America screwed me out of my home

I'm at my wits end! My wife and I have been trying for over 3 years to save our home. The whole mess started with an IRS problem due to a flaw in the Turbo Tax Home and Business edition for 1999. The program deducted our home mortgage interest twice. IRS was super to work with Because, it was a flaw in the program they did not apply any penalties or interest. I asked a friend who I knew since 5th grade to help while my wife and I arranged for a loan to take care of the problem. He was a former IRS auditor and now with an accounting firm in Phoenix. This was back in 2002. Because my friend missed 3 deadlines the IRS became a little hard to deal with. The dollar amount jumped to $39,000. and IRS wanted it now. To complicate matters, I had lost my job because the company I was with since I was 17 went out of business and at that time I was 51 years old and we were the largest furniture retailer on the planet with 1018 stores. As a result the only loan we could get was a refi on our home, which later turned out to be labeled a "Predatory Loan" through Countrywide. We paid off IRS. Then in 2007 the loan became unaffordable, the interest had jumped to almost 11% with payments approaching $4,700. per month. The State of California had filed a law suit against Countrywide for "Predatory Lending Practices" and our loan was among those involved. That brings us to 2008 and the "Obama Make Homes Affordable" plan plus the acquisition of Countrywide by Bank of America. We had retained "Wall Street Modifications" to represent us with Countrywide related to the law suit and Countrywide having to fix these loans. Wall Street Modifications was a fraudulent company however, they negotiated a Modification for us at about the same time as BOA acquired Countrywide. The acqusition was approved by the Federal Reserve Board and as part of that approval BOA was to fix those Predatory Loans extended by Countrywide. Here is the statement from the Federal Reserve Board and I Quote - "...Bank of America should stabilize this massive portfolio (Countrywides questionable mortgage loans) by ensuring those borrowers can afford to keep their homes". The Modification through Wall Street was also unaffordable and Countrywide agreed, so that never went forward at their suggestion. Countrywide, under BOA control and under the "Obama Make Homes Affordable" plan came up with a new Modification plan with payments of $1,385. which were affordable and mailed it to us on December 24th, 2009. Payments were to begin on February 1, 2010 which we signed and returned to the BOA office where they originated from in Pittsburgh, Pa. and I have copies of the agreement. My wife called BOA to make our first payment on Monday February 1, 2010 and was told that for some reason BOA decided they were not going to go through with this plan and they would work something out and get back to us. We called and called and called, then in early April 2011 we were told that we might lose the home! That brings us to today a year and 2&1/2 months later BOA is now telling us we do not qualify under the Obama plan because of the past due payments are making the loan balance to high to fit a into payment related to our income. If they had honored the Modification of December 2009 there would not be any past due amount.
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Author
Location
Bonita, California
Review #233750 is a subjective opinion of poster.
3 comments

BANK OF AMERICA

i AM HAVING PROBLEM WITH MY CHECHKING A/C AT BANK OF AMERICA EVERY WEEK THEY ARE CHARGING ME ($105.00)OVERDRAFT FEES EVERY WEEK AND I HAVE A ONLINE BILL PAYMENT SET UP WITH THEM ON SPECIFIED DATES TO PAY WHEN EVER I SPEAK WITH CUSTOMER SERVICE OR ON BANKNG SERVICE THE SAY THEY CAN'T REFUND ME AS IT BANK POLOCY. AND IAM VERY PISSED AS TO BE CHARGED ($105.00) EVEY WEEK THIS IS WOST THAN PAYING CHILD SUPPORT. i DON'T KNOW WAHT NEXT TO DO. need your help or let me know what i can do Regards Ben.yapj
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Author
Location
Stockholm, Stockholm
Review #233679 is a subjective opinion of poster.
3 comments

Bank of America - Will not forward funds to my mother's estate.

You cannot get past the ill trained and scripted Call Center staff who are incapable of handling anything but the mundane and simple items. Kept telling me tol go to the nearest Banking Centre.. whci I advised over and over again... none in Canada. Also if I do have to drive to Buffallo etc need to know what I need or is required. I would never deal with this Bank... even if US citizen they indicate cannot release funds in chequing account until will probated!! My mother recently passed away. She and father had lived in Georgia from about 1980-1990, and she had kept the Bank account opened there.She and we are Canadians. When she died I requested the account be closed and funds transferred to her account here. BOA advised first that her will had to be probated in Georgia. Finally spoke to someone that said tha they were in the legal area who advised that BOA needed> 1.origional death certificate, 2. notarized copy of will - must be notarized at US Consulate 3. Letter fo=rom executor authorizing that the account be closed - also notarized at US conulate - total cost USD $100!! Could not send to a department or individual had to be sent to the black hole - Custoer Service. Now I get anothre letter with most of the documents in single pages... so certified copy no longer valid and asking for a letter form the executive (that was already notarized and included) and again stating that will has to be probated in Georgia. THe only us assett that my mother had was this small cheuqing account. No need to even have the will probated in Canada needless to say the US. THe cost including lawyers fees atc would I am sure be more than the balance. The worst part is that you cannot speak to anyone other than these front liine ill trained idiots with scripted answers valid in most cases but not when anything out of the norm. Takes a long time to even get through and telephine system is horrible. Definately if not a US citizen do not deal with this bank and have a USD dollar account with your home branch. If I wa sin the US I would also avaoid as if this is the way the treat individuals when there has been a deaht and with estate funds surely there is another Bank that is not so horrific and difficult.
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Author
Location
Toronto, Ontario
Review #232127 is a subjective opinion of poster.
6 comments
This is how Bank of America thinks it should handle a situation. Oh, if I could only sue them or somehow make this public... My bank tried to give me a heart attack... Yesterday, I went to my parents house for dinner as I do most Sundays. Using my father's computer, I...
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Anonymous
#306697

Ron, Ok, I\'ll look you up. I wonder how many Ron Haywards there are in the U.S.? I can guarantee one thing, you\'re the dumbest of all of them - that\'s for *** sure. Anothe...

Author
Location
Boston, Virginia
Loss
$880
Review #231799 is a subjective opinion of poster.
1 comment
I received a solicitation letter to apply for a Cash Rewards VISA credit card that stated, "$100 cash back bonus after qualifying purchases", with no information on how to qualify. On 26 January at 2:25pm CST, I spoke (888-224-8735, card applications) to Supervisor...
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Anonymous
#301968

Did You get denied for Home Modification ? Are You In Foreclosure ? Are You Behind on Your Mortgage ? If you have fallen behind on your mortgage as a result of a loss...

Author
Location
Austin, Texas
Loss
$100
Review #231478 is a subjective opinion of poster.
3 comments
I work for a law firm in Florida. Our firm has represented many clients with loans form all different banks and hands down BOA is the worst. Even when they deal with attorneys they try to do the same run around purposely so that all the documents expire and they turn...
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Anonymous
#301975

We had a local attorney take a couple of deputies and a moving van to the local BOA to collect fees that were owed him. BOA tried to evict his clients from their home which ne...

Author
Location
Oviedo, Florida
Review #231451 is a subjective opinion of poster.
15 comments
I have a horror story to add to the hundreds that are already on this site. My husband and I got behind by one month on our mortgage in 2009, right before Bank of America started servicing our loan. By May 28, 2009 BAC had already sent us a foreclosure letter,...
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Anonymous
#493374

As a former BAC employee, I agree that things are messed up there. I was terminated in 2010 due to not handling enough calls. I took the time to try to help & it bit me in th...

Author
Location
Guntersville, Alabama
Review #231382 is a subjective opinion of poster.
5 comments
We have gone through so many issues with BAC that I would have to write a book on how they said we qualified for the MHA, then we weren't, then they would send the papers which we never received, they gave us a bogus phone number to call which always rings busy 24/7...
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Anonymous
#406740

In 2004 my husband and I paid off our home with Bank of America, a loan obtained in 1990 They sent us a lien release, unfortunately the lien release was fradulent not on th...

Author
Location
Cheyenne, Wyoming
Loss
$130
Review #230405 is a subjective opinion of poster.
1 comment
Bank of America purchased our mortgage and shortly afterwards told us there was not any money in or impounds to pay our property taxes for the 2010 tax year ($2,000 shortage). To become current we agreeded to a loan mod. During the loan mod they reported us as being...
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Anonymous
#268391

BoA bought my loan. When I pay my loan I also pay taxes and house insurance in the payment. Only time there is a shortage is when tax OR insurance goes up and you dont tell ba...

Author
Location
Las Vegas, Nevada
Review #230160 is a subjective opinion of poster.