Bank Of America
Reviews and Complaints
Charged me a fee for paying mortgage ahead of time
- Withholding funds
Preferred solution: Full refund
Bank Of America Account Review
Costs me more to Refinance than to keep my 6.75% Rate
- No resolution available
Preferred solution: Let the company propose a solution
Staff Review
Received incorrect account information at two San Francisco branches
- Customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Durham, North CarolinaCharged for incorrect information provided by the BOA staff.
- Online ability
- Customer service
- No reconsideration offered
- No resolution available
Preferred solution: Full refund
Overdraft Review
Account Review
B of A Credit card constantly blocks valid purchases! Fraud insanity ruins Customer experience
- Fraud blocking purchases
Preferred solution: Let the company propose a solution
The most horrible banking company I have ever dealt with.
Preferred solution: Let the company propose a solution
Staff Review
Sold my loan without notification and RUDE Customer service
Terrible Customer Service. Below Banking protocol knowledge
Preferred solution: Full refund
Bank Of America - Debit Card Review from Webster, Massachusetts
Fee Charged Twice for Wire Transfer
I am an American living overseas and have made wire transfers several times. This is the first time that I encountered the following problem.
I made a wire transfer in the amount of approximately $652. I paid the bank here in Asia their fee in cash. Upon receiving the transfer, B of A deducted $18 for a fee. The deposit was then for approximately $634.
I was okay with that. But a couple of days later, I was assessed a second wire transfer fee of $16. Trying to deal with the bank's customer service is a nightmare. Although their online website clearly shows the two charges, the CS reps say that they see only one.
They do not even bother to look.
Obviously, this is a small amount. But if B of A is doing this (charging double) on every wire transfer, the amount they make in a year could be staggering.
- Online ability
- Customer service
Preferred solution: Full refund
- Prev
- 1
- ...
- 96
- 97
- 98
- 99
- 100
- ...
- 155
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I just found out about this fee myself after being charged twice for paying extra on my loan. This is something new that BOM is currently doing because I always pay a couple hundred extra every month ever since my loan was initiated back in 2013.
WHICH IS COMPLETE BULLSHIT!!!!! What if I didnt agree to your policy change?
Then what? YOU LOSERS OWE ME 60 dollars.
All the banks are doing this now. Banks like BB&T, BOA and others. They don't want you to pay off earlier then when you are suppose to.