State: Arizona City: Phoenix Product: Bank Of America Customer Care Clear all filters (2 of 105 reviews match)
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1.0
Details
Their Merril Edge agent spent more time telling me his life story instead of closing a small account under my Merril Edge portfolio. He also lied and told he I would receive $600 for my investments and I would have if he had set my account up correctly. He is a Merril...
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Author
Location
Phoenix, Arizona
Service
Bank Of America Customer Care
Reason of review
Worst experience ever
Loss
$5000
Review #1333292 is a subjective opinion of poster.
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Bank Of America - Worst Customer Service

1.3
Details
They never pick call. They never respond. And if you talk to them, they talk like we are slave of them. I went to Phoenix- Tatum Bank of America branch to request for Bank Verification Letter. They submitted my request and ask me to call and then come on Tuesday. I keep calling them for three days and no one picked the call. When I sent an email, I got a call saying that Banker have not received any communication and I have to come to office again to raise the request. That guy was talking like he is doing some kind of favor to me.
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Author
Location
Phoenix, Arizona
Service
Bank Of America Customer Care
Cons
  • Customer service
  • Bank of america in general
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #862760 is a subjective opinion of poster.