My payroll card for work is though Bank of america. I had withdrawn money from the atm.
The atm does not give out $1 or $5 bills. So i went inside to get change because i needed $1 and $5 bills. The teller had asked me where i got the money from. I had said the atm.
He told me to enter in my ss number. It didn't go though because i don't bank with bank of america. He asked me if i banked with them. I said no.
Why? He asked. I said that my parents bank with tcf. So i bank with them too.
After this question. I looked behid me and there was a line with 6 people waiting to be helped. He was the only teller there. I didn't understand why he was asking me these questions.
When he had a line of people waiting when he was alone. After i told him i bank with my parents. He asked me how old i was. I had told him 19.
I look behid me again and there were 7 people waiting in line. He asked why don't i bank alone with boa. I said because im not old enough. He went on about that im old enough to bank with boa.
I kept on telling him that im not old enough because i have to be 21 years of age to not bank with my parents anymore. He still kept on asking me why i don't bank with boa. When all i wanted was change. After i left.
There was more then 10 people waiting in line. When he was the only teller there.
Reason of review: Return, Exchange or Cancellation Policy.
Preferred solution: Let the company propose a solution.
Bank Of America Cons: Customer service sucks.