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2 comments

Customer service at this bank is horrible, I am surprised on how this bank even stays in business.

Branch manager, staff and phone support have no clue. No one was able to resolve my problem.

It is easier to just avoid BA and just deal with another bank like Chase or even avoid the banks and go to a credit union if you want better customer service.

I will never bank with Bank of America again.

Product or Service Mentioned: Bank Of America Customer Care.

Reason of review: Poor customer service.

Preferred solution: N/A.

I didn't like: Customer service, Online, Management, Call center.

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user22618545
#1673793

Ditto

Anonymous
#1667908

Like they care. They literally don't.

Its funny that you think they do.

Like they're gonna be "oh no we lost a customer, whatever shall we do?" Its funny how clinets think losing the banks business give them a hard hit, they literally don't even know you exist. They have millions of other customer's.

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