Bank of America falsely provides customer with account information regarding their "current balance". Upon speaking with a customer service rep.
i have clarifyed issues about overdraft fees and the answers given were directing me to a mucked account after a withdraw was made. I kept asking why and was given open ended answers leading me back to giving them the funds that they stated were owed. How does an online account mislead the customer? When there is a "current balance" that is not current, why is the customer led to believe that they can spend that "current balance"?
Bank of America uses their planned obsolesence to their advantage to give customer a lack of satisfaction and a dent in their account. Their customer support is rude and unclear of the situation and makes irrelevent answers for questions regarding any information with "pending" transactions and "current balances" of account info. They also said they are not 'personal accountants" of customers, then why do they manage to take your money from you when they say theres enough in your account, then when you use it, the penalize you by keeping track of your account info when there is no money in it? They are un'ethical and practice shady business tactics.
B of A is "breaking of accounts"! Not bank of America.
They should be shut down!!!
Product or Service Mentioned: Bank Of America Online Banking.