I am writting on behalf of my mom. She has a mortgage loan w/BofA.
She is current on her pymts. She tried to streamline it thru a new lender. All was in order and she is current. She applied for a loan mod but turned it down due to the terms of the mod.
She has made every pmt on time. Her statement reflects every payment but BofA says they will not allow a demand for 4-6 month because that is how long it will take for THEM to fix THEIR misapplication of funds!
They misapplied her pymts and now they will not let her streamline her loan. This is a violation of her rights!!!!
Product or Service Mentioned: Bank Of America Mortgage.
Monetary Loss: $128.