Card locked due to fraud alert for unknown reason. Called cust service but no way to verify I am account holder because they have old information in their file.
Told to go to a local bank for resolution, but nearest bank is 100 miles away as they shut all of the branches down.
So now after 40 years being a customer I have a complete unusable card. Will go get another card somewhere else.
Just a warning, always have 2-3 credit cards as your account can be cut off at anytime due to their fraud algorithm.(p5415354243)
Product or Service Mentioned: Bank Of America Credit Card.
Reason of review: Access/ activation issues.
Preferred solution: Let the company propose a solution.