I initially had great service with this bank and referred friends and small businesses. I am sorry to say say I regret that. This new system is awful. Everything including cash is pending and nothing can be done about it. I view my account on-line daily and this is how I make purchases only to find the balances to be incorrect and not real time. The customer service is terrible and are not able to help with anything and just keep apologizing for their lack of resolving an issue.
They recently took over LaSalle Bank (ABN AMRO) and put up the signs stating this was the official Bank of America. I began making deposits there only to find they are not the same and all deposits take 24-48 hours causing overdraft fees and of course...there was nothing they could do. I will never recommend them to anyone. As a matter of fact there is a lower end bank with three letters that is a nightmare and I would send prople there first before B of A.
Rest in Peace to a former great bank...
Hostile B of A customer!
Product or Service Mentioned: Bank Of America Banking Service.
Monetary Loss: $260.