Product: Bank Of America Account Clear all filters (235 of 235 reviews match)
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1.0
Details
My late mother and I had opened a business credit card in 2014 for my business. In late 2015, when my mother took ill, the card got closed due to lack of payments caused by expenses incurred by my mother's lengthy terminal illness. In 2017, Bank of America took $3,500...
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Review
#1705359 Review #1705359 is a subjective opinion of poster.
Product
Bank Of America Account
Cons
  • Bank of america are thieves
Reason of review
Problems with payment

Bank Of America in Belleview, Florida - Look for someplace else.

1.0
Details

Update by user Nov 09

That should be at the end I am going to actually make money with my money look around on the Internet to 2.30% APY.

Original review posted by user Nov 09

Absolutely terrible customer service staff absolutely terrible employees. Hours to actually talk to someone or going to the bank are also terrible. It’s really not that hard it’s not correct training it’s termination. Start looking at upper management because they’re not doing their job. Trying to transfer money from account to another bank I’m not waiting five days i’m gonna actually start making money and my money.
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Review
#1704264 Review #1704264 is a subjective opinion of poster.
Product
Bank Of America Account
1.0
Details
To start off and be fair, theres plenty banks just as *** as BofA but its my bank so heres my take. Over charges, fees on everything, monkey-like stupid representatives. The latest issue is a hold placed on my account for exactly 50% of my savings balance. Upon calling...
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Review
#1685437 Review #1685437 is a subjective opinion of poster.
Product
Bank Of America Account
Reason of review
Poor customer service
Preferred solution
Common sense and training
Tags
  • Idiots
1.0
Details
A warning to anyone thinking about using any Bank of America services. I finally had to file a complaint with the Consumer Financial Protection Bureau, which oversees companies such as Bank of America. I suggest you do the same if you’re having problems with BoA’s...
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Review
#1666071 Review #1666071 is a subjective opinion of poster.
Product
Bank Of America Account
Pros
  • Multiple locations
Cons
  • Incapable and unqualified staff
  • Worst bank ever
  • Terrible customer service
Reason of review
Poor customer service
Loss
$3000
Tags
  • Bank of America are Thieves
  • Fraudulent Company
  • Bank Of America Customer Service
  • Lost Money
  • Filing With The Bbb
  • Lost My Money No Customer Service
  • Wont Return My Money

Bank Of America - Cutting off autopayments

I appreciate their concern for security but lately its been taken too far. I am having to contact bank in person regarding payments not going through. There is more than enough yet its rejecting. The telephone bankers probably from overseas take forever and how reliable are they. Its frustrating and humiliating. I pay my taxes too.
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Review
#1657578 Review #1657578 is a subjective opinion of poster.
Product
Bank Of America Account
Pros
  • How it used to be
  • Many locations
Cons
  • Rejecting legitimate charges
Reason of review
Order processing issue

Bank Of America in Oak Park, Illinois - Terrible and confused

I deposited 3000 into my account using a cashiers check and the bank immediately took my money and closed my account for no reason! When I contacted corporate they told me they don’t accept cashiers checks into an account! Wish I would’ve known this before I deposited my damn money!!!! They closed my account for no reason! I have to borrow money and can’t even receive my pay check from work!!! Never again BOA!!! This bank needs to close!!!!
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Review
#1655769 Review #1655769 is a subjective opinion of poster.
Product
Bank Of America Account
Pros
  • Never had any issue until now
Cons
  • Nobody to talk to 4 help
  • Poor service care
Reason of review
Bad quality
Loss
$1000
Preferred solution
At least give me my pay check and compensate me for getting to work!
Tags
  • holding checks

Bank Of America - Fraud

1.0
Details
When I opened the bank account 10 years ago I was informed that no maintaince dee will be charged if I have direct deposit. My direct. Just this year my dirext deposit changed and I was charged a fee. When I called they stated that each direct deposit has to be over 250. I was never told that before. So I'm very disappointed that they changed the rules on me after so many years. Bye Bank of America.
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Review
#1627840 Review #1627840 is a subjective opinion of poster.
Product
Bank Of America Account
Reason of review
Problems with payment
1.6
Details
I deposit my IRS check in the Atm at McCain Blvd and North hills on May 29th 2018. I was giving $200.00 credit on Tuesday April 2, 2018. On Wednesday April 3, I checked my bank account and they reversed my credit. I called the 1800 line and the representative informed...
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Review
#1543984 Review #1543984 is a subjective opinion of poster.
Product
Bank Of America Account
Cons
  • Accountability
  • Not doing what they said
  • Deception
Reason of review
Problems with payment
Loss
$3
Preferred solution
Full refund
Tags
  • Bad Bank
1.0
Details
and having to depend on friends and family to loan me money I finally switched Brokers and was beginning to see a light at the end of the tunnel - I had a closing in April for $3000 - I was excited to think that I could get close to getting caught up on my bills and...
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Review
#1541285 Review #1541285 is a subjective opinion of poster.
Product
Bank Of America Account
Cons
  • Poor service care
  • Nobody to talk to for help
  • Credit card service department
Reason of review
Poor customer service
Loss
$2800
Preferred solution
Let the company propose a solution

Contact Bank Of America Customer Service

Mailing Address:
Bank of America Corporation
PO Box 25118
Tampa, Florida 33633-0900
United States
Phone:
(315) 724-4022
All Bank Of America Contacts

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Bank Of America reviews
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1.0
Details
I got a letter on May 6th saying "your accounts listed above will be restricted from use in 50 days and permanently closed 60 days from the date of this notice" Initially I thought this was a scam or a hoax because my wife and I have had an active checking account with...
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8 comments
DeterminedMeerkat575
#1729515

Just for you folks out there, (if any of you are interested), they did close out my account with no further communication. They just cut me right off.

And to add insult to injury there was still a positive balance which they withdrew and secreted away somewhere. When I phoned them up and asked what happened to that, they would not talk to me because the account no longer existed!! I had knowingly left that money in there to pay off what I owed on my BOA Merchant Account, so when the latter tried to pull the balance that I owed, it got thrown back and I got an email saying "we have been unable to bill for your merchant services". I replied saying "not my fault people, ask your BOA colleagues where my balance is, because I can't locate it - maybe you can?

If you can find it, you can take what I owe you". Needless to say no reply to this, except for a further demand on 1st August. Yesterday I spent one and a half hours on the phone trying to settle this, and got pretty much nowhere, because after talking to 3 different departments they tried to re-direct me to collections, but they had closed for the day! And BTW, they tell me that they have snail mailed me a check for the balance I had left!

In the meantime I opened new accounts with Wells Fargo - needless to say after all their bad press lately they welcomed me with open arms, and so far I have to say compared to BOA it's like chalk and cheese.

BUT NEVER TRUST A BANK. That is the statutory lesson I have learned from this experience!

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Review
#1533753 Review #1533753 is a subjective opinion of poster.
Product
Bank Of America Account
Cons
  • Them treating me like dirt
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution