My mortgage balance on several occasions, after making a payment, went up instead of down, and on many other occasions my balance stayed stuck after several payments. My transaction history needs a total overhaul by the bank and a very good explanation on why this keeps occuring.
I wonder what my real balance is after all these months. I encourage others with a Bank of America loan to take a good look at their transaction histories. I have called the bank on this issue and they promised to provide an updated transaction history.
Can I trust this bank? I don't know anymore.
Product or Service Mentioned: Bank Of America Mortgage.