i have been a bank of a B of A customer for over 10 years. Between my wife and i, and our small businesses we have 6 different accounts there.
All of them were "free", but over the last two years or so, and for no apparent reason, and quite randomly (You never know which account it will happen to next) we all of a sudden start getting charged a $12 "maintenance fee".
The first time we went down there (the local branch) after realizing by looking at our on line statement that this had been happening for 6 months on two of our accounts we were told that we would have received something in the mail informing us of the change. After i told the Banks employee that i thought that was pretty *** she admitted that it is folded in with a bunch of other useless info that nobody reads, and refunded our $ and offered to change our account to a real "free" one. i said i thought that would be a good idea, and a better one would have been to just let me keep my original "free" one. Obviously this is a ploy to bilk millions of customers out of $12 per month.
This has happened several times since then, and since i live in a town of 16,000 in the middle of BFE, everyone knows everyone, and now the bank employees don't even try to offer their employers BS story and just refund our $$.
All this makes me wonder what stops businesses from charging You more then once for purchases made with Your credit card or debit card.
Anyway, i think B of A sucks, but it is too much of a hassle to switch all these accounts over right now, so, we just plan on visiting the bank every couple of months to get unscrewed.
At least were free. There is more to tell, but i have to go to the airport and get groped by a big fat guy or get Benny and the Jets x rayed so i can fly, and don't have the time now.