Product: Bank Of America Banking Service Clear all filters (59 of 59 reviews match)
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Bank Of America in Rochester, New York - Never go to the Bank again

1.0
Details
The not bank the FRAUD company . Don’t help people just make fraud. Stay away from the bank.
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Review
#1650065 Review #1650065 is a subjective opinion of poster.
Service
Bank Of America Banking Service
Reason of review
Bad quality
1.0
Details
I deposited a $20,000 check into a business account and was told the funds would be available the next day. They were not. "Risk Management" department's reason was "A hold was placed on your check because check specific information indicates item may be returned." Of...
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1 comment
Anonymous
#1748122

Yes, I spent most of my Saturday dealing with a similar frustrating situation! In our case, a check we typically deposit monthly from one of our other accounts into our BOA account to pay bills was, for some reason placed on a 9 day hold when it never has been before.

To make matters worse, all of the funds showed up as available 2 days after I deposited the check so I then proceeded to pay a bill which got returned by BOA for insufficient funds! Meanwhile, since the issuing account is our account, we actually have a copy of the cash checked which cleared that account days ago and the amount was deducted from that account.

So, basically, our money is in limbo for 9 days? So infuriating!

Review
#1639735 Review #1639735 is a subjective opinion of poster.
Service
Bank Of America Banking Service
Cons
  • Kept my money 6 days after writers check had cleared
  • Lied about my money being collected from issuers bank already
Reason of review
Poor customer service
Preferred solution
MY MONEY
Tags
  • Bank of America are Thieves
  • Bank Of America Lies
  • Don t Bank At Bank Of America
  • Bank Of America Are Banksters
1.3
Details
I needed to deposit third party check for a friend. I called Customer Service at Bank of America and spoke with Christian. He went on to research and came back telling me to go to BofA Financial Center (confirmed location in San Diego on El Cajon Blvd) with my friend,...
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Review
#1608940 Review #1608940 is a subjective opinion of poster.
Service
Bank Of America Banking Service
Pros
  • Never had any issue until now
Reason of review
Poor customer service
Preferred solution
BofA should train either manager or Customer Service to know what their procedures are and NOT confuse customers

Stay away from bank of america

3.2
Details
Don't think bank of America protects your debit card charge you no fees. They are playing games,jokes,or fight being mean. Because they are doing this to some people being mean. don't let some people use debitcard to go shop any more. Always have to go use cash. And doesn't sounds right. I have seen a lots of people go to shop always could use debit card to go shop. Not just only cash
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Review
#1566717 Review #1566717 is a subjective opinion of poster.
Service
Bank Of America Banking Service
Pros
  • Nicer and efficient people
  • Teller
  • I liked debit card protected could go use shop no decline
Cons
  • Fraud
  • Call center
  • Deception
Reason of review
Bad quality
Loss
$10021
Preferred solution
Price reduction
Tags
  • Annoyed
I understand the bank needs to confirm identity when withdrawing money or cashing checks to protect us all. I was withdrawing money from my own checking account, did not have my ATM card but had my ID and all pertinent information for the cashier. Then she asked me if...
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1 comment
Anonymous
#1627428

Either you're rich and didn't need the money or a stubborn fool.. At the end of the day, your complaint is lame and no one cares.

Review
#1443037 Review #1443037 is a subjective opinion of poster.
Service
Bank Of America Banking Service
Reason of review
Problems with payment
1.0
Details
I get paid monthly at the job I'm at. I get weekly expense checks. I work where there isn't any Bank of Americas. I mobile deposit my checks and it seems every couple weeks they hold a check. I call and they usually drop the hold. I have automatic payments set up and...
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2 comments
Anonymous
#1574129

Get a new bank.... Problem solved..... You're welcome....

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Review
#1373062 Review #1373062 is a subjective opinion of poster.
Service
Bank Of America Banking Service
Reason of review
Problems with payment
Bill Pay used to have an E Bill section which listed all the bills to be paid be E Bill. Now they only show one credit card (theirs). My other credit card is paid by E Bill too, so why is that no longer showing on my account? It matters today because I want to increase...
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1 comment
Machele
#1567749

Most banks label this function "bill pay" or similar. You have to go in and add the bill you want to pay and then each month it will show up. You should contact your bank and ask what is going on and how to pay the bills you want.

Review
#1364465 Review #1364465 is a subjective opinion of poster.
Service
Bank Of America Banking Service
Reason of review
Poor customer service
deposite el dia 21 de agosto y me han puesto un hold a my cheque de 10 dias , generando perdidas economicas y cargos de 35.00 por sobregiros teniendo dinero en mi cuenta , este es el banco mas malo que he visto en los ultimos 20 anos , tanto en atencion al cliente como...
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Review
#1337628 Review #1337628 is a subjective opinion of poster.
Service
Bank Of America Banking Service
Reason of review
Not as described/ advertised
Loss
$3000
Preferred solution
Full refund
2.0
Details
I am the sole heir and executrix of my father's will. So far I have tried to liquidate $1000 IRA for more than 2 weeks and BOA, has put up every roadblock in the system. Firstly, I call the estate department and they said "just file the papers when the court appoints...
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Review
#1307768 Review #1307768 is a subjective opinion of poster.
Service
Bank Of America Banking Service
Pros
  • Jp at mount kisco
Cons
  • No resolution available
  • Lack of on site customer service
  • Not doing what they said
Reason of review
TERRIBLE CLIENT SERVICE
Loss
$1100
Preferred solution
Let the company propose a solution

Contact Bank Of America Customer Service

Website:
www.bankofamerica.com
Mailing Address:
PO Box 25118
Tampa, Florida 33633-0900
United States
Phone:
(315) 724-4022
All Bank Of America Contacts

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Bank Of America reviews

Bank Of America - Loch Raven Branch

1.0
Details
Can we get a real manager here... nobody seems to know what to do here ........
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Review
#1285590 Review #1285590 is a subjective opinion of poster.
Service
Bank Of America Banking Service
Reason of review
Poor customer service