Product: Bank Of America Banking Service Clear all filters (45 of 45 reviews match)
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Boca Raton branch today 11/17/17 at 2000 Glades Rd.location. SIMPLE DEPOSIT of $180 cash to my daughter’s account. Associate approached me and rudely interrupted, asked if I was an account holder on my daughter’s account. Said no, just making deposit for her, she’s...
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Anonymous
Profiled

Bank of America PROFILES Black customers!! BEWARE and start recording your visits from your cell phone if you have to do business with them!!!!!

Anonymous
Profiled

THEY SUCK!!!!!!

1.0
Product
Bank Of America Banking Service
#1133193
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Last month I got a call from Bank of America asking if a charge that came through on my new account was valid. I said yes, it was for my cable bill and to put it through. The next day I got a call from the cable company that it had been declined and to submit payment...
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2.3
Product
Bank Of America Banking Service
#1131269
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Bank of America, with whom both of my parents held accounts, demonstrates exceptionally poor customer service. When my father passed in 2015, I accompanied my mother to our local branch to file documents, such as a beneficiary letter of request along with providing...
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Anonymous
Charlie in Lacey Washington

Well surprise I'm in the same boat with the same issues. Bank of America is a joke and honestly I can't wait for them to be held accountable

1.0
Norridge, Illinois
Product
Bank Of America Banking Service
I didn't like
  • Inability to reach competent staff to resolve a claim
#1033323
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Bank Of America Banking Service Review

#685100
1.0
Details
A reference letter requested is only available after 2 days. After 2days, to get the letter, had to be *** to pick God *** letter for 30min. Very poor customer service. There is no care for customers at all. The employees expect to be paid for this low service quality. Guess it's time to automate more banking needs and layoff employees.
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Product or Service Quality
I'm trying to send a message regarding Bank of America. The garnishment (to whomever is interested in knowing what garnishment is, please google it so you have an idea) they have received to their legal department was stating to put a hold on all the money a company...
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Anonymous
Anonymous

I have no use for any monster mega bank, so you would be wise to change to a local, community bank. You will never get the money back, anyway.

1.0
Product
Bank Of America Banking Service
#1019085
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Bank Of America Banking Service Review from Murphys, California
Bank Of America Banking Service Review from Murphys, California
So I deposited $4000 cash and have a deposit slip.This morning my BOA account is overdrawn. They processed it as a withdraw. BOA admits their mistake but won't fix my account immediately. They tell me they will call and update me of the status by 5:00...Thats customer...
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Anonymous
Anonymous

Yeah BOA put the screws to my town as well. They up and closed at the end of August. Here's the problem the nearest BOA ATM is 9 miles from my home. I'm on the hoof so that's ...

Anonymous
Anonymous

I work at BOA, I believe what may have happened is the teller processed the deposit but used a cash out ticket instead of a cash in

Murphys, California
Product
Bank Of America Banking Service
#870777
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I have been banking with BofA for almost 20 years, however, the services and conditions have gotten worse. There is no acknowledgment of my loyalty whatsoever. - Recently got a letter, that I now need to have a $5000 balance minimum to avoid a monthly service fee. -...
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Anonymous
Anonymous

$1.50 is a dollar amount an interest rate would have %. It is really basic English.

Product
Bank Of America Banking Service
#847168
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I have been making deposits for my company for years at BOA. Standing in line never cease to amaze me. Today there were about 15 people in line waiting to be assisted by a teller. I was 5th in line and I waited for 15 minutes before being helped. There were only...
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3.0
Product
Bank Of America Banking Service
#748834
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For a bank that coerces its customers to do everything electronically and not with an actual person- snap app, atm, paperless statements and notifications, chat online, or go through menu after menu of choices via telephone, they put an undue hardship on their HELOC...
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Product
Bank Of America Banking Service
I didn't like
  • Automated telephone answering system
#682037
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This week-end my wife and I had family down to hold a surprise baby shower(wifes 1st grandchild) the night before we wanted to take out the family for dinner,my card declined,wifes card declined? why I checked balance and availability before tonight and had...
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Product
Bank Of America Banking Service
#672646
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BOFA had always been a reliable and trustworthy Bank with good customer support and Banking features for my financial needs. But the recent experience with it's Credit card services has broken the myth. For reference, I'm located in Georgia for more than 6 months now...
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1.5
Product
Bank Of America Banking Service
I liked
  • Banking and security
I didn't like
  • Credit card services team
  • Customer service
#646972
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