Product: Bank Of America Checking Account Clear all filters (113 of 113 reviews match)
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Bank Of America Checking Account Review

1.3
Details
BOFA froze my checking account due to hearsay fraud that a family member accusations. Its been 3 months with no results. Filed complaint with BOFA main office and now BOFAs CEO still no results. The statements I get evey month states I do have money in my account. But if I call the bank to verify my balance. BOFA tells me I'm -877k in the hole
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Review
#806169 Review #806169 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Poor customer service
1.0
Details
My mortgage payments were automatically deducted from my checking account (so I would never be late). The loan was robo signed to Seterus (a debt collection agency!) and they never credited my payments to my account. What happened? Lots of phone calls, money, thousands...
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2 comments
Mylia
#1141636

Just because it's automatic doesn't mean it will consistently go on with out a problem. It is YOUR responsibility to make sure things are still running smoothely.

Leave Bank of America. :|

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Review
#792704 Review #792704 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Cons
  • Cuctomer service
  • Withdrawal limits
  • Fraud blocking purchases
Reason of review
Problems with payment

Bank Of America - Checking Account Review from Springfield, Tennessee

2.0
Details
I am a BA business customer. My complaint is not getting back to me in a timely matter. Sent 3 emails. Bounced back. Told BA agent the day before that her emails were coming back. Checked next day to verify email address. Still bounced back. Called 3 times that day to check on wire transfer. Also had to do an international wire pending receipt of the domestic wire. Left my phone number. Busy with customer. At lunch. Busy with customer. Answering party on third call tried to help. Also no answer. Business customers need to have access to a business agent at the bank. Very hard to do in a one horse town with an understaffed branch.
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Review
#786894 Review #786894 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Poor customer service
Kiss works for you. Be Friends with other Banks. Salt and Vinegar Bad, Honey Well. ?? I have never been so Disgusted Appalled and just plain Angry after try numerous times to set up my checking account info and could no find any were in the online account to do that...
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5 comments
Anonymous
#1765310

This is not a legit BofA number. The operators are fraudulently impersonating BofA. This is a phishing operation.

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Review
#779897 Review #779897 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Cons
  • Americans have the right to bank with the bank they choose
  • Electronic fund transfer act of 1978
Reason of review
my Man Hours Lost and put in all of the above as marked
Loss
$350

Bank Of America Checking Account Review

2.6
Details
Bank of America Temecula on Ynez is the worst. Every time I come in 1 or 2 tellers and long lines. Now there is 14 people in front of me on Monday at 4:00 pm. 2 people have walked out. I am done closing my account.
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Review
#777521 Review #777521 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Poor customer service
Both my husband and I are on the accounts. My husband lost his debit card and he called to stop it. Later on he called again to have a new one reissued and he was not able because "Customer Service" was asking for my personal information that he didn't have at that...
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1 comment
Anonymous
#1281521

Quit banking with these mega banks, especially BOA and find yourself a smaller state charted bank that values you as a customer.

Review
#769911 Review #769911 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Cons
  • Bank of america in general
Reason of review
Poor customer service
1.0
Details
I asked for a checking account where it wasnt possible to acquire overdraft fees. What i got was a checking account where if someone goes in to take money out its denied and i am charged $35 dollars then if the request is returned i get charged another $35. I am...
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2 comments
Anonymous
#1165997

You spent money you didn't have.

You blame the bank for your over spending.

They don't honor the items, which would put you even more negative.

You complain that you owe money you can't afford while complaining they didn't pay the items thus causing you even more money.

You state they stole money but do not call police.

You are ***...just admit it and move on!

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Review
#745823 Review #745823 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Problems with payment

Bank Of America - Ridiculous $1,000 in Overdraft Fees

I have been with Bank of America for 2 years and I must have paid nearly a thousand dollars in draft fees. What makes me mad about Bank of America is that they charge you one drafting fee on top of another one. It seems to me that they tend to make money off the ones who don't make a lot of money. I am a full time story with a part time job. I don't expect much, but what I do expect is to not be charge an additional $35.00 fee on top of another overdraft fee. I am fed up with their cruddy customer service and on Friday I'm closing my account and going somewhere else. DON'T BANK WITH THIS ESTABLISHMENT!
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Review
#707558 Review #707558 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Problems with payment

Bank Of America in West Simsbury, Connecticut - Worst customer service

This bank is the epitome of the faceless institution. Even going to the branches, the manager doesn't smile, the tellers don't smile. My mom had an inactive account (she had Alzheimer's). This bank sucked $500 out of her account, because it was inactive and continued to charge the account until it was in the red. When I went in to explain at a local branch, what I got was threats of not being able to open account in other banks if I didn't pay off the over over charge. After that, I went the web to see what their rating was. It turns out to have some of the worst ratings in the U.S.
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Review
#698507 Review #698507 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Problems with payment

Bank Of America - Checking Account Review from Lewisville, Texas

2.5
Details
I tried to cancel my extra checking account and my savings account because the monthly fees were really adding up. The customer service agent handling my phone call was extremely snooty, high handed and rude. I called again that same day and experienced an amazing associate who helped me immediately. However, that evening I discovered the first associate had cancelled my debit card associated with the account I had all my money in. I began the process of calling and trying to get it reactivated. After waiting for 30 minutes and talking on the phone with three people they told me they would express me a new card. How do I get money in the meantime? Visit a banking center, of course. Unfortunately, I drove to three separate locations and all closed at 4 p.m. What kind of bank closes before business hours Monday-Thursday? Hiring agents that use sensitive personal information to carry out vendettas based on any perceived slight over the phone is what I consider an irresponsible business practice. Guess I'm SOL.
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Review
#692870 Review #692870 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Poor customer service