Product: Bank Of America Checking Account Clear all filters (107 of 107 reviews match)
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1.0
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I asked for a checking account where it wasnt possible to acquire overdraft fees. What i got was a checking account where if someone goes in to take money out its denied and i am charged $35 dollars then if the request is returned i get charged another $35. I am...
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Anonymous
#1165997

You spent money you didn't have.You blame the bank for your over spending.They don't honor the items, which would put you even more negative.You complain that you owe money yo...

Review
#745823 Review #745823 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Problems with payment

Bank Of America - Ridiculous $1,000 in Overdraft Fees

I have been with Bank of America for 2 years and I must have paid nearly a thousand dollars in draft fees. What makes me mad about Bank of America is that they charge you one drafting fee on top of another one. It seems to me that they tend to make money off the ones who don't make a lot of money. I am a full time story with a part time job. I don't expect much, but what I do expect is to not be charge an additional $35.00 fee on top of another overdraft fee. I am fed up with their cruddy customer service and on Friday I'm closing my account and going somewhere else. DON'T BANK WITH THIS ESTABLISHMENT!
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Review
#707558 Review #707558 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Problems with payment

Bank Of America - Worst customer service

This bank is the epitome of the faceless institution. Even going to the branches, the manager doesn't smile, the tellers don't smile. My mom had an inactive account (she had Alzheimer's). This bank sucked $500 out of her account, because it was inactive and continued to charge the account until it was in the red. When I went in to explain at a local branch, what I got was threats of not being able to open account in other banks if I didn't pay off the over over charge. After that, I went the web to see what their rating was. It turns out to have some of the worst ratings in the U.S.
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Review
#698507 Review #698507 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Problems with payment

Bank Of America - Checking Account Review from Lewisville, Texas

2.5
Details
I tried to cancel my extra checking account and my savings account because the monthly fees were really adding up. The customer service agent handling my phone call was extremely snooty, high handed and rude. I called again that same day and experienced an amazing associate who helped me immediately. However, that evening I discovered the first associate had cancelled my debit card associated with the account I had all my money in. I began the process of calling and trying to get it reactivated. After waiting for 30 minutes and talking on the phone with three people they told me they would express me a new card. How do I get money in the meantime? Visit a banking center, of course. Unfortunately, I drove to three separate locations and all closed at 4 p.m. What kind of bank closes before business hours Monday-Thursday? Hiring agents that use sensitive personal information to carry out vendettas based on any perceived slight over the phone is what I consider an irresponsible business practice. Guess I'm SOL.
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Review
#692870 Review #692870 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Poor customer service

Bank Of America - FEES ON FEES ON FEES

1.0
Details
Bank of America is the WORST BANK ever. I would NEVER recommend it to anyone. They charge you fees left and right, for any reason they can. They practically steal money from you and then won't refund it. This may not seem like a huge deal to some people, but to a poor college student, it is the worst thing to open your online banking to. Honestly, I can't believe I've stuck it out this long, but tomorrow will be the day that I finally close my account and breathe a sigh of relief. So much for being a BoA customer. Never again.
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Review
#667775 Review #667775 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Pros
  • Online ability
Cons
  • Criminal business practices
  • I do not care attitude
  • Unprofessional
Reason of review
Poor customer service
Loss
$35
Preferred solution
Full refund

Bank Of America Checking Account Review

1.0
Details
Bank of America should be called "Bank of whatever State you opened the account in" and dont expect them to link. I went to the branch, made calls, and it has taken 4 weeks with NO response. In actuality, i have been trying to link the accounts for 9 YEARS but am so frustrated with the lack of response and follow through. Im out!
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Review
#650524 Review #650524 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Poor customer service
2.0
Details
Last May 27th, my saving account with Bank of America was assaulted. It reflected a balance of "0" and the title of the transaction says "Hold" "Legal Order, LTS Uxxxxxxxxxxxx". When I called today to speak to a customer service, she told me that I have to call...
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Review
#642609 Review #642609 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Pros
  • Online ability
Cons
  • Unprofessional
  • Customer service
Reason of review
Poor customer service
Preferred solution
Dear Bank of America, you know that my direct deposits came from the Social Security for my children, and from my students loans and work study. Take this ridiculous hold from my savings account
Tags
  • Bank of America Scam
  • Scam Fraud Judgments
  • Legal Firm Scams

Bank Of America - Rude customer service

1.0
Details
I had the worst customer Experience with bank of america fountain valley branch , lazy customer service they don't want to help you they disrespect you , i asked for a very simple service which is if i can get a proof that i have a business account with bank of america or if i can apply for checks so i can get a voided check ,,, the customer service guy liberality told me with attitude we don't do this here , you can orders checks online i cant help you with giving you a poof that you have a business account ,, i was not convinced with what he said especially with his attitude , i went to another guy who told me that i can get a direct deposit form that proves that i have business account under my name
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Review
#640868 Review #640868 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Cons
  • Rude and awful
Reason of review
Poor customer service

Bank Of America - Checking Account Review from Westerly, Rhode Island

2.0
Details
My husband made an accidental mistake online with a credit card payment, and instead of reinstating the money into our checking account to avoid our overdrafting our account, bank of America stalled causing us to bounce several checks, have High, penalties, and suffer embarrassment. Needless to say, two times B of A reps incorrectly processed our claims, delaying further the reimbursement. I urge you to close your B of A accounts and find a local bank you can trust to handle your finances.
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Review
#636713 Review #636713 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Problems with payment

Bank Of America - Received incorrect account information at two San Francisco branches

I have been a Bank of America customer since 1949 and have had up to three accounts at a time with the bank. Yesterday, March 19, 2015, I dropped by the Sunset Branch on Irving Street in San Francisco to get my checking account balance and was told by the teller that it was under $10. I knew that was not correct and questioned the teller again, but he gave me the same answer. Rather than argue I came home to check it on the computer, and yes, the correct amount was over $1,000. He had given me my Visa account debit balance, not my checking account balance. Later that afternoon I paid a second visit to the Diamond Heights Branch, also in San Francisco, to resolve a Visa card matter I had questioned approximately two weeks previously. My Visa card had expired on March 1, 2015, but the new card I was sent was totally different from my old one. With the old one I had been able to access the ATM, use it to charge purchases and to receive a statement for the debit balance once a month. The Personal Banker I was dealing with told me that the bank had never offered such a card and that now I would need TWO cards, one for the ATM and also a debit card. I told him that I had applied for a Cash Rewards card but that I was not sure that was what I needed. HE DID NOT FULLY EXPLAIN THE FEATURES OF THE CASH REWARDS CARD NOR DID HE CLEARLY ANSWER MY QUESTIONS. HE DID SUCCEED IN MAKING ME FEEL LIKE AN *** AND OBVIOUSLY JUST WISHED THAT I WOULD GO AWAY. Here's the heart of my complaint: When I questioned the benefit to me of the Cash Rewards card he told me it didn't matter because the account I had opened just a couple of weeks earlier had been closed, and all new applications would have to be submitted. I asked why, if that indeed had happened, the account could not simply be reopened, and he said it could not. I left in disgust and came home to resolve this matter by contacting Bank of America's Live Chat. The person on the other end of the line could not have been more helpful and in the end told me that the account had NOT been closed and to simply activate the card I had in my possession. It worked like a charm. It was a VERY BAD day for my relationship with Bank of America at the branch level, and it is easy to understand why the Bank gets the lowest ratings of any bank for Customer Service.
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Review
#611117 Review #611117 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Cons
  • Customer service
Reason of review
Poor customer service