Product: Bank Of America Checking Account Clear all filters (113 of 113 reviews match)
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Bank Of America in San Ramon, California - FEES ON FEES ON FEES

1.0
Details
Bank of America is the WORST BANK ever. I would NEVER recommend it to anyone. They charge you fees left and right, for any reason they can. They practically steal money from you and then won't refund it. This may not seem like a huge deal to some people, but to a poor college student, it is the worst thing to open your online banking to. Honestly, I can't believe I've stuck it out this long, but tomorrow will be the day that I finally close my account and breathe a sigh of relief. So much for being a BoA customer. Never again.
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Review
#667775 Review #667775 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Pros
  • Online ability
Cons
  • Unprofessional
  • Criminal business practices
  • I do not care attitude
Reason of review
Poor customer service
Loss
$35
Preferred solution
Full refund

Bank Of America Checking Account Review

1.0
Details
Bank of America should be called "Bank of whatever State you opened the account in" and dont expect them to link. I went to the branch, made calls, and it has taken 4 weeks with NO response. In actuality, i have been trying to link the accounts for 9 YEARS but am so frustrated with the lack of response and follow through. Im out!
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Review
#650524 Review #650524 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Poor customer service
2.0
Details
Last May 27th, my saving account with Bank of America was assaulted. It reflected a balance of "0" and the title of the transaction says "Hold" "Legal Order, LTS Uxxxxxxxxxxxx". When I called today to speak to a customer service, she told me that I have to call...
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Review
#642609 Review #642609 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Pros
  • Online ability
Cons
  • Customer service
  • Unprofessional
Reason of review
Poor customer service
Preferred solution
Dear Bank of America, you know that my direct deposits came from the Social Security for my children, and from my students loans and work study. Take this ridiculous hold from my savings account
Tags
  • Bank of America Scam
  • Scam Fraud Judgments
  • Legal Firm Scams

Bank Of America in Los Angeles, California - Rude customer service

1.0
Details
I had the worst customer Experience with bank of america fountain valley branch , lazy customer service they don't want to help you they disrespect you , i asked for a very simple service which is if i can get a proof that i have a business account with bank of america or if i can apply for checks so i can get a voided check ,,, the customer service guy liberality told me with attitude we don't do this here , you can orders checks online i cant help you with giving you a poof that you have a business account ,, i was not convinced with what he said especially with his attitude , i went to another guy who told me that i can get a direct deposit form that proves that i have business account under my name
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Review
#640868 Review #640868 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Cons
  • Rude and awful
Reason of review
Poor customer service

Bank Of America - Checking Account Review from Westerly, Rhode Island

2.0
Details
My husband made an accidental mistake online with a credit card payment, and instead of reinstating the money into our checking account to avoid our overdrafting our account, bank of America stalled causing us to bounce several checks, have High, penalties, and suffer embarrassment. Needless to say, two times B of A reps incorrectly processed our claims, delaying further the reimbursement. I urge you to close your B of A accounts and find a local bank you can trust to handle your finances.
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Review
#636713 Review #636713 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Problems with payment

Bank Of America - Received incorrect account information at two San Francisco branches

I have been a Bank of America customer since 1949 and have had up to three accounts at a time with the bank. Yesterday, March 19, 2015, I dropped by the Sunset Branch on Irving Street in San Francisco to get my checking account balance and was told by the teller that it was under $10. I knew that was not correct and questioned the teller again, but he gave me the same answer. Rather than argue I came home to check it on the computer, and yes, the correct amount was over $1,000. He had given me my Visa account debit balance, not my checking account balance. Later that afternoon I paid a second visit to the Diamond Heights Branch, also in San Francisco, to resolve a Visa card matter I had questioned approximately two weeks previously. My Visa card had expired on March 1, 2015, but the new card I was sent was totally different from my old one. With the old one I had been able to access the ATM, use it to charge purchases and to receive a statement for the debit balance once a month. The Personal Banker I was dealing with told me that the bank had never offered such a card and that now I would need TWO cards, one for the ATM and also a debit card. I told him that I had applied for a Cash Rewards card but that I was not sure that was what I needed. HE DID NOT FULLY EXPLAIN THE FEATURES OF THE CASH REWARDS CARD NOR DID HE CLEARLY ANSWER MY QUESTIONS. HE DID SUCCEED IN MAKING ME FEEL LIKE AN *** AND OBVIOUSLY JUST WISHED THAT I WOULD GO AWAY. Here's the heart of my complaint: When I questioned the benefit to me of the Cash Rewards card he told me it didn't matter because the account I had opened just a couple of weeks earlier had been closed, and all new applications would have to be submitted. I asked why, if that indeed had happened, the account could not simply be reopened, and he said it could not. I left in disgust and came home to resolve this matter by contacting Bank of America's Live Chat. The person on the other end of the line could not have been more helpful and in the end told me that the account had NOT been closed and to simply activate the card I had in my possession. It worked like a charm. It was a VERY BAD day for my relationship with Bank of America at the branch level, and it is easy to understand why the Bank gets the lowest ratings of any bank for Customer Service.
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Review
#611117 Review #611117 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Cons
  • Customer service
Reason of review
Poor customer service

Bank Of America in Elberton, Georgia - Death of my father

I called to find out how my phone can maybe do widow program and he kept saying you need to submit authorization from my mother. I said I don't want their information(I know it)...I just want to find out about the program and if what paperwork she would need!!! I am so pissed right now. General information about current programs and if she would qualify is private information??? So don't go ask about a checking account unless someone who has one gives you a authorization form. So I have make my mom call to jump through hoops so I can help her with my Dad....just what we need right now
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Review
#602931 Review #602931 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Poor customer service

Bank Of America in Durham, North Carolina - Charged for incorrect information provided by the BOA staff.

3.5
Details
I just got charged $48 in my Saving Account for over limit transfer when the staff in BofA(HEAD QUARTER) informed me that I have unlimited free transfer between Saving and Checking account. He opened both saving and checking account for me so I asked the questions about transfer between 2 accounts. I called BofA and they were unable to waive the fee. They said sorry that the staff gave me the wrong info but the information of transfer limit was within the package they gave me. I chatted with BofA and looked at the answer. http://postimg.org/image/nrbl9crvp/ It was my fault not to read the package carefully and it was also my fault to trust BofA representative, esp at Head Quarter. I did not expected BofA staff to be that tricky on giving information. If i could turned back time then i would not have open account with BofA. Would advise others to consider other bank instead. This isn't the service minded bank that you would expected it to be.
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2 comments
Anonymous
#944678

Just got charged to transfer money from my savings to checking. It is my money and they would not waive the fee.

I thought it was a free transfer if i was overdrawn in my checking. Only ten dollars.but i am not happy

Anonymous
#973923
@Anonymous

I have boa and I transfer between my savings, checking and business accounts all the time and I have never ever been charged to do so. I have been charged in the regular checking and savings accounts if I do not have the amount that they clearly tell you to keep in each account which is between $5 and $12 fee on the months I don't have the balance that once again they did advice me of. Maybe everyone needs to read the information that was given to you upon opening the accounts.

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Review
#592228 Review #592228 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Pros
  • Online ability
Cons
  • Customer service
  • No resolution available
  • No reconsideration offered
Reason of review
Poor customer service
Loss
$48
Preferred solution
Full refund

Bank Of America - Checking Account Review from Pittsfield, Massachusetts

Hi i will just state my 1st name it is Chris, my wife and I were customers of Bank of America years ago. The Bank of America near our house closed Making the next closest about 55 miles away. After dealing with some local banks and not getting the kind of quality we had gotten in the past from BOA we decided to travel the 55 miles and open new accts i have a Checking and Savings acct. He is where the problem lies when. I opened my acct i made it crystal clear that there would be alot of transfering between my two accts bring that I live 55 miles away, i specifically questioned the person i opened the acct with asking him directly if there is a limit on amount of transfers or withdrawls, because I am aware that some banks do this. I was told NO we have no such policies. Well i went about my business as usaul i happened to go on my on line banking this morning i was accessed a $63.00 charge for "to many transfers and withdrawles now you can imagine how pissed i am but kept my cool contacted two branches including the one i opened the acct in and was told they will not refund the $63.00, even after i told him that the person told mr there would be no charges for this, i simply was told" i am sorry if you were quoted wrong info, but the charges stay, i have never had a bad check or any other accessed fee from this bank always in good standing, now it will end that way, because i will gladly drive the 55 miles one last time and close all my accts there, my final advise do not believe one word a Bank of America employee tells you, and stay clear of this Bank.
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Review
#568051 Review #568051 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Problems with payment
I had in 2010 been contacted by Bank of America, offering me a Line of Credit, for 45,000.00 to pay off my debits and have one payment, and was also charged a 3,000.00 fee which after talking to several Bank employees that they don't charge a fee when asked to have...
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2 comments
Anonymous
#865814

Here is some help:

Pay your bills on time.

Don't apply for lines of credit that you can't pay back.

Pay your bills on time.

Oh, in case you missed it, pay your bills on time.

Don't expect creditors to ignore it when you don't pay your bills on time. Understand the payment terms of your loan.

Pay your bills on time. Don't apply for lines of credit that you can't pay back in a timely fashion.

Pay the amount the bank bills your for, not what you think you ought to pay. Read your statements, note the due date, and pay your bills on time.

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Review
#529718 Review #529718 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Poor customer service
Preferred solution
I want this law suit dropped as you are suing me for a Credit Card which I did not have, I did not breach any contract, I could sue you for breach of contract,privacy, misappropriation of funds.