Product: Bank Of America Checking Account Clear all filters (107 of 107 reviews match)
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I *had been a customer with BOA since 1996 and when I received a letter stating my account could possibly now incur monthly services fees I was alarmed and called BOA immediately. I was assured by the representative that due to my large balance in savings and long time...
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Anonymous
Anonymous

it took you 9 months to notice? And now you expect them to be able to pull a call center tape after 9 months? I'm with you, *** bank but come on - you have just as much respon...

Product
Bank Of America Checking Account
#1454596
Resolved
I am thoroughly disappointed with the Bank of America and their service. This institution handles billions of dollars a year. But when it comes to handling my money, they screwed up royally, and I am left with the deficit and possible bank penalty fees. No way! I want...
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Anonymous
Anonymous

No one cares....

Anonymous
Anonymous

Boa did stand behind their policy, even though the check hadn’t cleared per their policy they allowed you to use the funds, now that the deposit bounced they’re again followin...

1.0
Product
Bank Of America Checking Account
#1451864

Bank Of America - CHANGING BANKS!!

I CALLED DUE TO NETFLIX CHARGES OF 6 IN A ROW, B OF A NOTIFIED ME ASKED ME IF THEY WERE MINE, THEN STATED THEY WOULD PUT A BLOCK ON NETFLIX, 2 HOURS LATER I GET A NEW WITHDRAWL FROM NETFLIX, I CALLED BACK, JOSE, STATED THE PERSON I SPOKE WITH PREVIOUSLY DID NOT MAKE THE NOTATION NOR BLOCK THE NUMBER. SO HOW AM I SUPPOSED TO TRUST A BANK THAT WHEN THEY TELL ME THEY TOOK CARE OF THE SITUATION AND ACTUALLY FAILED!!! I WILL BE CHANGING BANKS!! THIS ISN'T THE FIRST TIME THIS HAS HAPPENED! NO MORE!!
Product
Bank Of America Checking Account
#1445024
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In the spring of 2018 I was surprised to find that very close to $2,000.00 was drained from my checking account by unknow source(s). I immediately contacted BoA the reimbursed me the stolen funds, launched an investigation, and then in the fall of 2018 reversed nearly...
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1.0
Product
Bank Of America Checking Account
#1442197
I recently purchased a car and financed it with BOA. I had it set up for the payment to come out of my checking account each month. The very first payment was doubled. In other words they deducted two payments from my account. I called them and reported it. A few days...
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Anonymous
Carl Barnett

This problem has been resolved.

2.5
Product
Bank Of America Checking Account
I didn't like
  • I do not care attitude
#1406664

Bank Of America - Holding debits to incur overdraft fees

Bank held a deposit so two of debits would occur overdraft fees.
1.0
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Product
Bank Of America Checking Account
#1404507
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Bank Of America - Mistake of the bank

Every month I’ve consistently met the requirement I have more than the balance required and I was still charged a maintenance fee? That’s unacceptable
1.5
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
Bank Of America Checking Account
#1398599
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Have had nothing but nightmares with deposits with BOA . Everything started out well for the first 7 months with BOA . Now for the past 6 weeks every check I deposit is being placed on hold for 5 to 10 days. There has never been a check or Deposit returned and no...
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Product
Bank Of America Checking Account
#1395123
$44,000.00 was frozen by BofA. The money was designated for an orphanage. Eventually I received the money then sent the money to the orphanage. I work with many investor and client needs of various business requests. BofA certainly had no concern for me as an account...
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1.0
Product
Bank Of America Checking Account
I didn't like
  • Bofa procedures
#1392377
I was told that my safe deposit box would be free of charge because I had so many accounts with B of A. After a period of time, I got a charge to my checking account for the safe deposit box. I called their 800 number and was on hold for 11 minutes and 39 seconds...
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YawningMule
YawningMule

I was on hold for more than 30 minutes this afternoon.

1.2
Product
Bank Of America Checking Account
I didn't like
  • Customer service and concern for customers
#1302788