Seller: Bank Of America Product: Bank Of America Checking Account Clear all filters (0 of 107 reviews match)
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I *had been a customer with BOA since 1996 and when I received a letter stating my account could possibly now incur monthly services fees I was alarmed and called BOA immediately. I was assured by the representative that due to my large balance in savings and long time...
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1 comment
Anonymous
#1634911

it took you 9 months to notice? And now you expect them to be able to pull a call center tape after 9 months? I'm with you, *** bank but come on - you have just as much respon...

Review
#1454596 Review #1454596 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund
Resolved
1.0
Details
I am thoroughly disappointed with the Bank of America and their service. This institution handles billions of dollars a year. But when it comes to handling my money, they screwed up royally, and I am left with the deficit and possible bank penalty fees. No way! I want...
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2 comments
Anonymous
#1633096

No one cares....

Review
#1451864 Review #1451864 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Poor customer service
Loss
$2
Preferred solution
Full refund

Bank Of America - CHANGING BANKS!!

I CALLED DUE TO NETFLIX CHARGES OF 6 IN A ROW, B OF A NOTIFIED ME ASKED ME IF THEY WERE MINE, THEN STATED THEY WOULD PUT A BLOCK ON NETFLIX, 2 HOURS LATER I GET A NEW WITHDRAWL FROM NETFLIX, I CALLED BACK, JOSE, STATED THE PERSON I SPOKE WITH PREVIOUSLY DID NOT MAKE THE NOTATION NOR BLOCK THE NUMBER. SO HOW AM I SUPPOSED TO TRUST A BANK THAT WHEN THEY TELL ME THEY TOOK CARE OF THE SITUATION AND ACTUALLY FAILED!!! I WILL BE CHANGING BANKS!! THIS ISN'T THE FIRST TIME THIS HAS HAPPENED! NO MORE!!
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Review
#1445024 Review #1445024 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Poor customer service
Loss
$70
1.0
Details
In the spring of 2018 I was surprised to find that very close to $2,000.00 was drained from my checking account by unknow source(s). I immediately contacted BoA the reimbursed me the stolen funds, launched an investigation, and then in the fall of 2018 reversed nearly...
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Review
#1442197 Review #1442197 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Problems with payment
2.5
Details
I recently purchased a car and financed it with BOA. I had it set up for the payment to come out of my checking account each month. The very first payment was doubled. In other words they deducted two payments from my account. I called them and reported it. A few days...
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1 comment
Anonymous
#1603153

This problem has been resolved.

Review
#1406664 Review #1406664 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Cons
  • I do not care attitude
Reason of review
Problems with payment
Loss
$121053
Preferred solution
Full refund
Tags
  • Bad Customer Service

Bank Of America - Holding debits to incur overdraft fees

1.0
Details
Bank held a deposit so two of debits would occur overdraft fees.
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Review
#1404507 Review #1404507 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Problems with payment

Bank Of America - Mistake of the bank

1.5
Details
Every month I’ve consistently met the requirement I have more than the balance required and I was still charged a maintenance fee? That’s unacceptable
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Review
#1398599 Review #1398599 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Problems with payment
Have had nothing but nightmares with deposits with BOA . Everything started out well for the first 7 months with BOA . Now for the past 6 weeks every check I deposit is being placed on hold for 5 to 10 days. There has never been a check or Deposit returned and no...
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Review
#1395123 Review #1395123 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Poor customer service
Loss
$500
1.0
Details
$44,000.00 was frozen by BofA. The money was designated for an orphanage. Eventually I received the money then sent the money to the orphanage. I work with many investor and client needs of various business requests. BofA certainly had no concern for me as an account...
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Review
#1392377 Review #1392377 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Cons
  • Bofa procedures
Reason of review
Banking disgust

Contact Bank Of America Customer Service

Mailing Address:
Bank of America Corporation
PO Box 25118
Tampa, Florida 33633-0900
United States
Phone:
(315) 724-4022
All Bank Of America Contacts
1.2
Details
I was told that my safe deposit box would be free of charge because I had so many accounts with B of A. After a period of time, I got a charge to my checking account for the safe deposit box. I called their 800 number and was on hold for 11 minutes and 39 seconds...
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2 comments
Anonymous
#1693065

Bank of America is the worst! Bait and switch credit card offers .

Review
#1302788 Review #1302788 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Cons
  • Customer service and concern for customers
Reason of review
Problems with payment