Product: Bank Of America Checking Account Rating: 1 Star Clear all filters (20 of 107 reviews match)
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Resolved
1.0
Details
I am thoroughly disappointed with the Bank of America and their service. This institution handles billions of dollars a year. But when it comes to handling my money, they screwed up royally, and I am left with the deficit and possible bank penalty fees. No way! I want...
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2 comments
Anonymous
#1633096

No one cares....

Review
#1451864 Review #1451864 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Poor customer service
Loss
$2
Preferred solution
Full refund
1.0
Details
In the spring of 2018 I was surprised to find that very close to $2,000.00 was drained from my checking account by unknow source(s). I immediately contacted BoA the reimbursed me the stolen funds, launched an investigation, and then in the fall of 2018 reversed nearly...
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Review
#1442197 Review #1442197 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Problems with payment

Bank Of America - Holding debits to incur overdraft fees

1.0
Details
Bank held a deposit so two of debits would occur overdraft fees.
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Review
#1404507 Review #1404507 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Problems with payment
1.0
Details
$44,000.00 was frozen by BofA. The money was designated for an orphanage. Eventually I received the money then sent the money to the orphanage. I work with many investor and client needs of various business requests. BofA certainly had no concern for me as an account...
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Review
#1392377 Review #1392377 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Cons
  • Bofa procedures
Reason of review
Banking disgust
1.2
Details
I was told that my safe deposit box would be free of charge because I had so many accounts with B of A. After a period of time, I got a charge to my checking account for the safe deposit box. I called their 800 number and was on hold for 11 minutes and 39 seconds...
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2 comments
Anonymous
#1693065

Bank of America is the worst! Bait and switch credit card offers .

Review
#1302788 Review #1302788 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Cons
  • Customer service and concern for customers
Reason of review
Problems with payment
1.0
Details
My daughter is attending college in another state and my credit union does have branches there. There is a BOA on campus so she opened a checking account there. One day she called and was afraid an Uber might overdraft her account(she was going to pick up her paycheck)...
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2 comments
Anonymous
#1466990

While I agree BOA does suck this isn’t their fault...the largest financial institutions are required to follow some really stupid laws for exactly that...money laundering - I ...

Review
#1235513 Review #1235513 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Pros
  • Previously reliable
Cons
  • No reconsideration offered
  • Bank of america
Reason of review
Poor customer service
Loss
$5
Preferred solution
accept American cash for deposits
Tags
  • Bank Of America Sucks
1.0
Details
10 days ago i deposited a local check drawn in a local bank into my Bank Of America checking account and they have an indefinite hold on the deposit because they say they cannot verify the funds cleared the federal Reserve clearing house. The funds were withdrawn from...
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1 comment
Anonymous
#1372051

does anyone have the phone number for the president of babk of america..I used to have it..but dropped my phone and lost everything

Review
#1104331 Review #1104331 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Problems with payment

Bank Of America - Worst bank I have dealt with.

1.1
Details
I have had many bank accounts with several different financial institutions over the years; and I have to say Bank of America has been the worst. One of my accounts had come over drawn by a mere 26 cents, $35 overdraft fee, made an immediate deposit to bring my account up to date. They were not going to budge on their $35 fee, but after speaking for about 15 minutes or so, they waived it. The next came about 3 weeks ago, where my account had been over drawn yet again, this time for $3.14, the final straw. I do admit that it is my fault on the overdrafts, but to charge $35 for such a small overdraft is absurd. Other banks that I have dealt with, have a certain amount, such as $5 before they charge an OD, not Bank of America, if your account is over drawn by a penny, they will hit you with a fee. My advice is, stay far away from BOA.
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Review
#1092465 Review #1092465 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Poor customer service
Loss
$35

Bank of America charges maintenance fees on closed accout!

1.0
Details
I closed a checking account with Bank of America over the phone, or so I thought. For the next two months they charged an $8 maintenance fee on the account. Then sent me a letter saying I owed them $16. Typical big bank screwing over customers. I called and they told me when my request to close the account was made the account had 1 penny in it so they couldn't close it. But they never told me that! I assumed it was closed. Now they are saying I owe the money anyway even though it was their mistake by not telling me on the original call that they couldn't close the account unless it had a zero balance.
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Review
#962613 Review #962613 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Cons
  • Charge fees inappropriately
  • Posting erroneous fees to my account
Reason of review
innapropriate bank charges
Loss
$16
Preferred solution
Reverse the charges

Contact Bank Of America Customer Service

Mailing Address:
Bank of America Corporation
PO Box 25118
Tampa, Florida 33633-0900
United States
Phone:
(315) 724-4022
All Bank Of America Contacts

Bank Of America - BOA discriminates against the disabled

1.3
Details
I pay rent to an out-of-state landlord. A year ago, BOA refused my cash deposits. I opened a checking and savings account. Then BOA demanded to know how I opened my accounts. Hello, Black people have checking accounts and excellent banking histories too. Last month I had no problems, depositing a personal check for cash from USB account to my BOA account. This month they wanted to hold my personal check and refused to give a reason. I have never bounced a check. Now my rent is late. Yes, I believe my race has a lot to do with it. They have encourage customers to deposit checks via tablets and cells without coming into the bank. I was going to close my USB account and transfer my direct deposit to BOA. No way BOA. Its your loss. I paid monthly fees in order to pay my rent every month. I will be closing my accounts. No more monthly fees and I will be filing an ADA complaint. Previously, I informed BOA their procedures discriminate against housebound seniors with disabilities.
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Review
#914198 Review #914198 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Cons
  • Presumption that blacks are high risk customers
  • Refusal to provide reason for check hold
  • Refusalto accommodate disabled customers
Reason of review
Problems with payment
Loss
$75
Tags
  • Checking Deposit Policy