Product: Bank Of America Checking Account Rating: 3 Stars Clear all filters (3 of 113 reviews match)
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2.5
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I recently purchased a car and financed it with BOA. I had it set up for the payment to come out of my checking account each month. The very first payment was doubled. In other words they deducted two payments from my account. I called them and reported it. A few days...
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Anonymous
#1603153

This problem has been resolved.

Review
#1406664 Review #1406664 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Cons
  • I do not care attitude
Reason of review
Problems with payment
Loss
$121053
Preferred solution
Full refund
Tags
  • Bad Customer Service

Bank Of America Checking Account Review

2.6
Details
Bank of America Temecula on Ynez is the worst. Every time I come in 1 or 2 tellers and long lines. Now there is 14 people in front of me on Monday at 4:00 pm. 2 people have walked out. I am done closing my account.
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Review
#777521 Review #777521 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Poor customer service

Bank Of America - Checking Account Review from Lewisville, Texas

2.5
Details
I tried to cancel my extra checking account and my savings account because the monthly fees were really adding up. The customer service agent handling my phone call was extremely snooty, high handed and rude. I called again that same day and experienced an amazing associate who helped me immediately. However, that evening I discovered the first associate had cancelled my debit card associated with the account I had all my money in. I began the process of calling and trying to get it reactivated. After waiting for 30 minutes and talking on the phone with three people they told me they would express me a new card. How do I get money in the meantime? Visit a banking center, of course. Unfortunately, I drove to three separate locations and all closed at 4 p.m. What kind of bank closes before business hours Monday-Thursday? Hiring agents that use sensitive personal information to carry out vendettas based on any perceived slight over the phone is what I consider an irresponsible business practice. Guess I'm SOL.
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Review
#692870 Review #692870 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Poor customer service

Contact Bank Of America Customer Service

Website:
www.bankofamerica.com
Mailing Address:
PO Box 25118
Tampa, Florida 33633-0900
United States
Phone:
(315) 724-4022
All Bank Of America Contacts

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