Product: Bank Of America Checking Account Clear all filters (107 of 107 reviews match)
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I dealt with bank of America for decades. When I had balances with good amounts I did not notice any issue with the bank. Not until I got a tight balances. The errors and fees are horrendous , the customer service is unresponsive ,, the answers vary between banks...
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Review
#1286149 Review #1286149 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Poor customer service
1.0
Details
My daughter is attending college in another state and my credit union does have branches there. There is a BOA on campus so she opened a checking account there. One day she called and was afraid an Uber might overdraft her account(she was going to pick up her paycheck)...
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2 comments
Anonymous
#1466990

While I agree BOA does suck this isn’t their fault...the largest financial institutions are required to follow some really stupid laws for exactly that...money laundering - I ...

Review
#1235513 Review #1235513 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Pros
  • Previously reliable
Cons
  • No reconsideration offered
  • Bank of america
Reason of review
Poor customer service
Loss
$5
Preferred solution
accept American cash for deposits
Tags
  • Bank Of America Sucks
1.0
Details
10 days ago i deposited a local check drawn in a local bank into my Bank Of America checking account and they have an indefinite hold on the deposit because they say they cannot verify the funds cleared the federal Reserve clearing house. The funds were withdrawn from...
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1 comment
Anonymous
#1372051

does anyone have the phone number for the president of babk of america..I used to have it..but dropped my phone and lost everything

Review
#1104331 Review #1104331 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Problems with payment

Bank Of America - Worst bank I have dealt with.

1.1
Details
I have had many bank accounts with several different financial institutions over the years; and I have to say Bank of America has been the worst. One of my accounts had come over drawn by a mere 26 cents, $35 overdraft fee, made an immediate deposit to bring my account up to date. They were not going to budge on their $35 fee, but after speaking for about 15 minutes or so, they waived it. The next came about 3 weeks ago, where my account had been over drawn yet again, this time for $3.14, the final straw. I do admit that it is my fault on the overdrafts, but to charge $35 for such a small overdraft is absurd. Other banks that I have dealt with, have a certain amount, such as $5 before they charge an OD, not Bank of America, if your account is over drawn by a penny, they will hit you with a fee. My advice is, stay far away from BOA.
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Review
#1092465 Review #1092465 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Poor customer service
Loss
$35
One day suddenly my debit card did not work.I tried using it to buy something from a vending machine at work, and it got declined. I thought perhaps the machine had an issue. I then tried to buy gas and pay at the pump using the card. Again, rejected. My final test was...
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5 comments
Anonymous
#1301905

dont be a wise jazz H. Kitchener. these are people having legitimate problems, there is always one in every group. Guess you are so smart you could tell us how its done. N...

Review
#978238 Review #978238 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Poor customer service

Bank of America charges maintenance fees on closed accout!

1.0
Details
I closed a checking account with Bank of America over the phone, or so I thought. For the next two months they charged an $8 maintenance fee on the account. Then sent me a letter saying I owed them $16. Typical big bank screwing over customers. I called and they told me when my request to close the account was made the account had 1 penny in it so they couldn't close it. But they never told me that! I assumed it was closed. Now they are saying I owe the money anyway even though it was their mistake by not telling me on the original call that they couldn't close the account unless it had a zero balance.
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Review
#962613 Review #962613 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Cons
  • Charge fees inappropriately
  • Posting erroneous fees to my account
Reason of review
innapropriate bank charges
Loss
$16
Preferred solution
Reverse the charges
1.8
Details
Customer Countess Galloway for years.Infrequent problems till she developed dementia. Bank refused to help with over 100 NSFs. Caused because Ms. Galloway still wants to handle her account. On social security. Fees faused her to be behind. Some were refunded. But most...
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1 comment
h.kitchener
#1217888

See an attorney who can help you or a relative take control of her financial affairs with a power of attorney for financial affairs plus you will need a POA for medical decisi...

Review
#924980 Review #924980 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Pros
  • People
Cons
  • Customer service 800
  • Lack of communication and customer service
Reason of review
Poor customer service
Loss
$9999

Bank Of America - BOA discriminates against the disabled

1.3
Details
I pay rent to an out-of-state landlord. A year ago, BOA refused my cash deposits. I opened a checking and savings account. Then BOA demanded to know how I opened my accounts. Hello, Black people have checking accounts and excellent banking histories too. Last month I had no problems, depositing a personal check for cash from USB account to my BOA account. This month they wanted to hold my personal check and refused to give a reason. I have never bounced a check. Now my rent is late. Yes, I believe my race has a lot to do with it. They have encourage customers to deposit checks via tablets and cells without coming into the bank. I was going to close my USB account and transfer my direct deposit to BOA. No way BOA. Its your loss. I paid monthly fees in order to pay my rent every month. I will be closing my accounts. No more monthly fees and I will be filing an ADA complaint. Previously, I informed BOA their procedures discriminate against housebound seniors with disabilities.
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Review
#914198 Review #914198 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Cons
  • Race and disability discrimination
  • Refusal to provide reason for check hold
  • Refusalto accommodate disabled customers
Reason of review
Problems with payment
Loss
$75
Tags
  • Checking Deposit Policy

Bank Of America - Account closed, no notice, I was asked for more info, gave it on the phone, and

1.0
Details
I do catering. I was awaiting a $10,000. deposit for a large wedding party. I had the account opened and waiting.I called to see if the transfer was done, I was told the account was closed. No reason, and said they didnt have to give me one. Reception done by me is cancelled. The $27000. for the food, drink, and GALA. will go elsewhere.Groom couldnt deposit the money, he was told the account was closed. I lost the account. I am livid, I completed the extra work asked for by phone call Aug1, 2016 at 2:00 PM, She approved It. Call was recorded.
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Review
#899685 Review #899685 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Cons
  • Having an account closed and losing a large deposit and client
  • Lousy service
Reason of review
closeed no notice, lost a huge account..
Loss
$10000
Preferred solution
Let the company propose a solution
Tags
  • Questionable Financial Practices

Bank Of America - Checking Account Review from Orangeburg, South Carolina

1.6
Details
i had an account with Bank of America since 1998. Someone call themselves trying to make a transaction using my account which i was not aware of. Bank of America closed my account and told me i could never open an account with them. they are wicked. i will never encourage any one to bank with them.
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Review
#847258 Review #847258 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Poor customer service