Product: Bank Of America Checking Account Clear all filters (113 of 113 reviews match)
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One day suddenly my debit card did not work.I tried using it to buy something from a vending machine at work, and it got declined. I thought perhaps the machine had an issue. I then tried to buy gas and pay at the pump using the card. Again, rejected. My final test was...
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5 comments
Anonymous
#1301905

dont be a wise jazz H. Kitchener.

these are people having legitimate problems, there is always one in every group.

Guess you are so smart you could tell us how its done. NOT!

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Review
#978238 Review #978238 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Poor customer service

Bank of America charges maintenance fees on closed accout!

1.0
Details
I closed a checking account with Bank of America over the phone, or so I thought. For the next two months they charged an $8 maintenance fee on the account. Then sent me a letter saying I owed them $16. Typical big bank screwing over customers. I called and they told me when my request to close the account was made the account had 1 penny in it so they couldn't close it. But they never told me that! I assumed it was closed. Now they are saying I owe the money anyway even though it was their mistake by not telling me on the original call that they couldn't close the account unless it had a zero balance.
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Review
#962613 Review #962613 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Cons
  • Posting erroneous fees to my account
  • Charge fees inappropriately
Reason of review
innapropriate bank charges
Loss
$16
Preferred solution
Reverse the charges
1.8
Details
Customer Countess Galloway for years.Infrequent problems till she developed dementia. Bank refused to help with over 100 NSFs. Caused because Ms. Galloway still wants to handle her account. On social security. Fees faused her to be behind. Some were refunded. But most...
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1 comment
Machele
#1217888

See an attorney who can help you or a relative take control of her financial affairs with a power of attorney for financial affairs plus you will need a POA for medical decisions also. Don't blame the bank.

Nothing they can do. Best get going on this.

Review
#924980 Review #924980 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Pros
  • People
Cons
  • Lack of communication and customer service
  • Customer service 800
Reason of review
Poor customer service
Loss
$9999

Bank Of America in Portland, Oregon - BOA discriminates against the disabled

1.3
Details
I pay rent to an out-of-state landlord. A year ago, BOA refused my cash deposits. I opened a checking and savings account. Then BOA demanded to know how I opened my accounts. Hello, Black people have checking accounts and excellent banking histories too. Last month I had no problems, depositing a personal check for cash from USB account to my BOA account. This month they wanted to hold my personal check and refused to give a reason. I have never bounced a check. Now my rent is late. Yes, I believe my race has a lot to do with it. They have encourage customers to deposit checks via tablets and cells without coming into the bank. I was going to close my USB account and transfer my direct deposit to BOA. No way BOA. Its your loss. I paid monthly fees in order to pay my rent every month. I will be closing my accounts. No more monthly fees and I will be filing an ADA complaint. Previously, I informed BOA their procedures discriminate against housebound seniors with disabilities.
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Review
#914198 Review #914198 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Cons
  • Race and disability discrimination
  • Presumption that blacks are high risk customers
  • Refusalto accommodate disabled customers
Reason of review
Problems with payment
Loss
$75
Tags
  • Checking Deposit Policy

Bank Of America in Athens, Tennessee - Account closed, no notice, I was asked for more info, gave it on the phone, and

1.0
Details
I do catering. I was awaiting a $10,000. deposit for a large wedding party. I had the account opened and waiting.I called to see if the transfer was done, I was told the account was closed. No reason, and said they didnt have to give me one. Reception done by me is cancelled. The $27000. for the food, drink, and GALA. will go elsewhere.Groom couldnt deposit the money, he was told the account was closed. I lost the account. I am livid, I completed the extra work asked for by phone call Aug1, 2016 at 2:00 PM, She approved It. Call was recorded.
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Review
#899685 Review #899685 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Cons
  • Lousy service
  • Having an account closed and losing a large deposit and client
Reason of review
closeed no notice, lost a huge account..
Loss
$10000
Preferred solution
Let the company propose a solution
Tags
  • Questionable Financial Practices

Bank Of America - Checking Account Review from Orangeburg, South Carolina

1.6
Details
i had an account with Bank of America since 1998. Someone call themselves trying to make a transaction using my account which i was not aware of. Bank of America closed my account and told me i could never open an account with them. they are wicked. i will never encourage any one to bank with them.
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Review
#847258 Review #847258 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Poor customer service

Bank Of America Checking Account Review from Haledon, New Jersey

1.1
Details
Bank of America did same thing to me.I sign in to my account and their was a charge of 88,000 on both my savings and checking.I immediately allerted the bank,thinking that something was really wrong.I was later told this 88,000 is a code the bank uses, I don't *** know for what.Both my accounts are closed,my credit card cancelled for what reason I don't really understand.Few days later I received a mail and a number was given that I could call if I have any questions 1-877-240-6886 option 2.I called this number and I was asked so many questions.My social security number,where I worked at,do I have a middle name,my username etc.Then I was given a reference number for my case and told to call Peter,phone number 212-670-8819 who is the investigator for the case.He is of no help either.Now i'm waiting for the balance of money that was in both my accounts to be mailed to me.I'm being treated unfairly.I banked with Bank of America for 14yrs and from nowhere like I wake up from a bad dream I'm being treated like a criminal.
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Review
#837681 Review #837681 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Problems with payment

Bank Of America Checking Account Review from North Hills, California

1.4
Details
The worst banking experience I have ever had. I have Small Business checking account and signed up for payroll service. The monthly fee has to be waived as I signed up for payroll. But I have been getting charged the monthly fee for the last 4 months and every time I call customer service they credit the fee saying some error and it should not happen again. I have been spending hours on the phone with these people and nobody cares for me. They do not fix the root cause and ask the same questions again and again. This is the worst banking experience I have ever had. I have been telling this to all in my circle to make sure they do not get into this trap. I will keep this publicity going in all the forums as long as it is resolved.
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Review
#830939 Review #830939 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Cons
  • Fees
Reason of review
Poor customer service

Bank Of America - Checking Account Review from Flagstaff, Arizona

1.0
Details
Bofa has had my checking account frozen now since 12/14/15. The only answer they gave me is someone is putting a claim on my money. So I have filed so many complaints on them . I'm now just waiting for replies. I requested Bofa to show me what substantial documents they have to be able to freeze my account.So in the mean time no bills are being paid no food can be bought. Bofa Sucks
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Review
#826919 Review #826919 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Poor customer service

Bank Of America - Checking Account Review from Tempe, Arizona

1.9
Details
They let my car payment go insufficient funds by $5. They have covered payments for alot more and this time they charged me $35 fee and couldn't cover measly $5. Not first bad experience I've had but this will be the last. Chase here i come.
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2 comments
Anonymous
#1165989

You speed down the road and one day a cop gives you a ticket...you are appalled at getting the ticket and tell the officer that you have done it before why now are you getting a speeding ticket?

My god you are ***!

Mylia
#1141613

Can't wait for you to leave. You sound like a repeat offender.

Chase will do the same thing to you -ANY BANK WILL- if you do that to them as well. Just stuff your money in a mattress and or bury it because no one wants to deal with people like you.

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Review
#806742 Review #806742 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Problems with payment