Product: Bank Of America Credit Card Clear all filters (115 of 115 reviews match)
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1 comment
2.0
Details
Card locked due to fraud alert for unknown reason. Called cust service but no way to verify I am account holder because they have old information in their file. Told to go to a local bank for resolution, but nearest bank is 100 miles away as they shut all of the...
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Anonymous
#1713598

Let me ask you a question, why do they have old information? When was the last time you answered one of their emails that asked you to confirm the information on your account ...

Author
Product
Bank Of America Credit Card
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution
Review #1580089 is a subjective opinion of poster.
2 comments
I'v try to get it all kinds of ways even by contact Bank of America, National consumer center and all, I did over 100 serveys just to get there as well buy with my bank card, still.. No reward! I need to be paid for my time!
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Anonymous
#1689509

I’ve read thousands of interviews and some really dumb ones like yours and I need to be compensated by the stupid idiots that post stuff such as yourself, you need to pay us f...

Author
Product
Bank Of America Credit Card
Review #1534405 is a subjective opinion of poster.
1 comment
1.0
Details
paid wrong account on April 4th and would not have been involved in that 15 different people told me I'd have my money in 3 days 10 days a day and a half 3 days 10 days finally told me they were going to keep my $400
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Anonymous
#1684493

I get it, you messed up by paying the wrong account but after you wrote that part of your review things went downhill fast, please stop posting after you’ve had so much to dri...

Author
Product
Bank Of America Credit Card
Review #1530652 is a subjective opinion of poster.
1 comment
1.0
Details
Customer for 25 years. Gave a card w line $40k line I haven’t used for years. Asked to have line transferred to travel rewards card I would actually use. 6 calls - 2 hours-2 weeks later am told I have to apply for a card — stupid company! Why just move the line -...
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Anonymous
#1631979

Yes a stupid company on customer service. Had a credit card for over 8 years where they unilaterally raised my credit limit to $20K. I called to asked them if they could reduc...

Author
Product
Bank Of America Credit Card
Reason of review
Poor customer service
Review #1451083 is a subjective opinion of poster.
4 comments
1.0
Details
Poor BOA customer service-- do they really care? CNN reports "...America's second-largest bank hauled in $6.9 billion in profit during the first three months of 2018. That's the biggest quarterly profit in Bank of America's history, taking out the previous record set...
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Anonymous
#1631348

BOA can provide $1 Million to the Trump Inauguration Committee, a multi-billionaire but yet needs to "nickel and dime" their customers with a strategy of chasing every possibl...

Author
Product
Bank Of America Credit Card
Reason of review
Poor customer service
Review #1448535 is a subjective opinion of poster.
0 comments

Bank Of America - Credit card

Disputed charges on my card, called dispute dept and was told all charges have been dropped. three weeks later i received three different letters in mail post marked 12-26-18 12-27-18 12-28-18. The letters basically said I had till 12-27-18 to respond in writing to continue to dispute charges. The letters were post marked in Reading Pa and I live in Michigan. Know im being told sorry about your luck and u are stuck paying the bill. Better than three hours on phone and guess what still waiting for some one to answer. As usual the big corporate companies don't care about a customer who has been with them for eighteen years.
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Author
Location
Kingston, New York
Product
Bank Of America Credit Card
Reason of review
Poor customer service
Loss
$350
Preferred solution
Full refund
Review #1438805 is a subjective opinion of poster.
1 comment
A credit card customer since 1983 with a great credit rating and high income. When trying to use our credit card to purchase items and the card was declined I called Bank of America. It took 1 hour and half on the phone taking to 3 different departments to find out...
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Anonymous
#1608194

" did not pay interest " Well duh..... If you aren't making them money beyond the fees they charge a vendor, you are useless to them. Why would they want to have you sitting a...

Author
Product
Bank Of America Credit Card
Reason of review
Poor customer service
Review #1416182 is a subjective opinion of poster.
2 comments
1.9
Details
I paid off a credit card 548.00 my reward for doing this was to have my account closed.October 19 2018 Yes I contacted them .No results so far.They are worthless,I am a senior 67 living on SSI 750a month this was important to me.
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Anonymous
#1636943

BOA doesn't desire senior customers who are on fixed income and pay their bills. They can't squeeze higher fees and charge higher interests, its better profit wise for them to...

Author
Product
Bank Of America Credit Card
Reason of review
Return, Exchange or Cancellation Policy
Review #1388286 is a subjective opinion of poster.
0 comments
I used my BOA cc to rent a car July 2018 credit cards are supposed to be your insurance BOA only pays up to the deductible ONLY if all requirements are met I jumped through all their hoops and sent everything that was required to BOA exactly when the rental agency...
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Author
Product
Bank Of America Credit Card
Reason of review
Poor customer service
Review #1382801 is a subjective opinion of poster.
0 comments
I had a BOA credit card with a high personal credit ratings (800+) for over 10 years and always paid on time or ahead of schedule. I recently received a letter that they required a W9 form from my wife who is an authorized user. I asked why they needed such tax...
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Author
Product
Bank Of America Credit Card
Reason of review
Problems with payment
Review #1328902 is a subjective opinion of poster.