Product: Bank Of America Customer Care Clear all filters (74 of 74 reviews match)
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I have my friend of almost 40 years help me by listening to phone calls together so she can help me I cant hear well or understand the terms plus Im getting old and I need the help.Today they demanded I take it off speaker phone that she couldnt hear the conversation....
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1.0
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Bank Of America Customer Care
#1172194
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UTTERLY disgusted with how Bank of America chooses to do business! There was a fraudulent charge on my account SATURDAY Jan 6th. Today is now MONDAY Jan 15th and the money was barely returned SUNDAY Jan 14th. MY MONEY has been withheld from me for 8 DAYS! This is...
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1.0
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Bank Of America Customer Care
#1169512
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I had a strong feeling this book offer was nothing more than a ripoff! I contacted Bank Of America and waited over an hour to open a claim against the company for a refund of the nineteen dollars charged on my credit card from the company. Dealing with Bank of America...
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1.0
Product
Bank Of America Customer Care
I didn't like
  • Unable to assist
  • Lack of knowledge or unwilling to help
#1151264
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BofA has become desperate and greedy.I have been a customer for over 10 years and as of today have closed my checking and credit card accounts with them. I was recently charged two overdrafts because we transferred money from my wife's BofA money market account through...
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Anonymous
Jennylyn cuerdo rasco

Yes screw um they just use us as tools. All feds!!!

Anonymous
Jennyltn Puerto rasco

Screw them. I know cheats when I see them. We all should take our business elsewhere. Let bank of America crash. We can all pull out of there

1.0
Product
Bank Of America Customer Care
#1149265
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We have been with the bank for 25 years and somebody entered my last name as middle name.When the account verification was needed, the error was caught BUT even though it was not my fault, they froze our accounts and told us that we HAD to go to a local branch to get...
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Anonymous
Anonymous

When you go in to the branch, fire B of A and go to a local, community bank or better yet, a credit union. All of the monster mega banks are a bad deal.

1.0
Product
Bank Of America Customer Care
I didn't like
  • Customer service
#1139970
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Every time i go to Bank of America it’s never any tellers to accommodate the people in line. They have one teller working the inside and drive tru. Friday and Saturday is the busiest days only 2 tellers. I never can go there and get in and out. 1/2 hour in a bank to...
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1.6
Product
Bank Of America Customer Care
#1132942
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I've been banking at Bank of America for years -- the last 21 years at the Fair Oaks location. The service in the past has been wonderful. However, after the changes were made a couple of years ago, the service is atrocious. Only one drive thru line and the one open is...
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Product
Bank Of America Customer Care
#1115771
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Upon checking my account online, saw 3 cash advances of $1500 made from 2 Wells Fargo and 1 Santanders banks.I called Bank Of America's Customer Service who took some details about this and reassured me that:1) the credit card would be immediately frozen, 2) a new card...
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Product
Bank Of America Customer Care
#1110144
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Customer for forty years and there was a problem with our account.Late Payment because we didn't get the notice. When we found the problem called to correct. Paid the amount due, They didn't care if they made a mistake or not. We still had our credit score dinged...
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Anonymous
Anonymous

"We still had our credit score dinged "Huh? How many days past due were you? What do you mean you didn't get the notice? What does that mean?I don't have to get a notice to kn...

1.2
Product
Bank Of America Customer Care
I didn't like
  • Bank policies
#1099871
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Bank of america, is unfairly and inappropriately reporting me negatively to the credit bureaus, for an account that was transferred out to PennyMac and they already deleted the tradline. When I reached out to BOA they gave me the run around, although it's clearly...
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1.0
Product
Bank Of America Customer Care
I didn't like
  • Criminal business practices
#1076099
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