Product: Bank Of America Customer Care Clear all filters (0 of 89 reviews match)
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Bank Of America - Dissatisfied long time Customer.
Bank Of America - Dissatisfied long time Customer.
Dissatisfied long time Customer. 12-3-2018 We placed a first-time claim with BOA claim #88931390 about an item we had purchased a few months ago. At first, they were great they reimbursed our account. Then after a few weeks, they wanted more info on the item so we sent...
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1.0
Product
Bank Of America Customer Care
I didn't like
  • Outcome of the claim
#1414017
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My mother recently died and had an IRA account with BOA. When I was told that the proceeds could not be paid until her Will was probated I informed them the account was not payable to her estate, but to her children as named beneficiaries. (The bank employee had no...
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Anonymous
Anonymous

So.....What are you going to do, whine on message boards about it, wait 2 hours and stomp your feet like a child or do what they said you must do? If the money is worth it to ...

Product
Bank Of America Customer Care
#1409334
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Between June 30 2018 to July 1 2018 I went online to look at my account and the Bank Of America website would not let me look at my account until I answered the question if I had a dual citizenship, I have been a customer since 1987 and have never been asked if I had a...
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1.6
Product
Bank Of America Customer Care
I didn't like
  • Customer service
#1310257
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either way, i've been on hold with bank of america fraud and customer service on two different phones If i hear, "YOUR CALL IS IMPORTANT TO US " ONE MORE TIME...... IVE BEEN ON HOLD FOR 40 MINUTE AND COUNTING. WHY DON'T YOU HIRE MORE PEOPLE AND STOP CUTTING JOBS IN...
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1.5
Product
Bank Of America Customer Care
I liked
  • Quality of service once i got to a teller
I didn't like
  • Cuctomer service
#1305347
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on 6/1/2018 I went to the bank of America branch at 1930 Tamia Trail Port Charlotte FL 33948. I went to the ATM which was out of order . So I went inside only to find 25 customers on line and only one teller window open. thank heaven I did not need a Teller. I simply...
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1.0
Product
Bank Of America Customer Care
#1269305
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Bank of America is the worst someone tried to scam me and gave me a bad buissness check and Bank of America did not care or help me they just wanted to close my account and flag me I had someone give me a buissness check to buy my car and I was waiting for the check to...
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Anonymous
Rotty

... and it is all your own fault ; anything that reeks of a scam gets ferretted out quickly by these banks so I'd say you're the sketchy one and so is whomever was supposed to...

1.0
Product
Bank Of America Customer Care
#1261596
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i submitted a claim in February for a deposit reimbursement on a moving company that i cancelled service within 24 hours (below their 72 hour policy) BOA rejected my claim, in favor of the merchant, i faxed all the backup document in April 4th, with proof of email...
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1.0
Product
Bank Of America Customer Care
#1251770
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I have been a customer through all the Changes in this Bank, Since it was originally Commerce Union ?Nashville, Tennessee, then Sovran, then Nations, on and on. I use BOA at 2031 Richard Jones Road, Nashville, Tennessee 37215. I went in a couple of months ago to deal...
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h.kitchener
h.kitchener

Find another bank. They seem to be everywhere.

1.6
Product
Bank Of America Customer Care
#1244332
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I am always putting my husband's check in the ATM and it will not take it we are both on the account and it's from the same bank iask inside they treat me bad extremely rude the so called manager and so called tellers need to be retrained on how to treat people or...
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Product
Bank Of America Customer Care
#1235408
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I went to a B of A branch at 1704 NM Hwy 528, NW in Albuquerque, NM 4/14/18, Saturday at 9:30 a.m. to get a simple notary stamp. The bank now has a "screener" who demands to know your business when you come in and she was rude and dismissive because I didn't have an...
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1.0
Product
Bank Of America Customer Care
#1233513
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