Product: Bank Of America Customer Care Clear all filters (0 of 86 reviews match)
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Between June 30 2018 to July 1 2018 I went online to look at my account and the Bank Of America website would not let me look at my account until I answered the question if I had a dual citizenship, I have been a customer since 1987 and have never been asked if I had a...
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1.6
Product
Bank Of America Customer Care
I didn't like
  • Customer service
#1310257
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either way, i've been on hold with bank of america fraud and customer service on two different phones If i hear, "YOUR CALL IS IMPORTANT TO US " ONE MORE TIME...... IVE BEEN ON HOLD FOR 40 MINUTE AND COUNTING. WHY DON'T YOU HIRE MORE PEOPLE AND STOP CUTTING JOBS IN...
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1.5
Product
Bank Of America Customer Care
I liked
  • Quality of service once i got to a teller
I didn't like
  • Cuctomer service
#1305347
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Bank of America is the worst someone tried to scam me and gave me a bad buissness check and Bank of America did not care or help me they just wanted to close my account and flag me I had someone give me a buissness check to buy my car and I was waiting for the check to...
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Anonymous
Rotty

... and it is all your own fault ; anything that reeks of a scam gets ferretted out quickly by these banks so I'd say you're the sketchy one and so is whomever was supposed to...

1.0
Product
Bank Of America Customer Care
#1261596
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i submitted a claim in February for a deposit reimbursement on a moving company that i cancelled service within 24 hours (below their 72 hour policy) BOA rejected my claim, in favor of the merchant, i faxed all the backup document in April 4th, with proof of email...
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1.0
Product
Bank Of America Customer Care
#1251770
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I have been a customer through all the Changes in this Bank, Since it was originally Commerce Union ?Nashville, Tennessee, then Sovran, then Nations, on and on. I use BOA at 2031 Richard Jones Road, Nashville, Tennessee 37215. I went in a couple of months ago to deal...
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h.kitchener
h.kitchener

Find another bank. They seem to be everywhere.

1.6
Product
Bank Of America Customer Care
#1244332
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I am always putting my husband's check in the ATM and it will not take it we are both on the account and it's from the same bank iask inside they treat me bad extremely rude the so called manager and so called tellers need to be retrained on how to treat people or...
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Product
Bank Of America Customer Care
#1235408
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I went to a B of A branch at 1704 NM Hwy 528, NW in Albuquerque, NM 4/14/18, Saturday at 9:30 a.m. to get a simple notary stamp. The bank now has a "screener" who demands to know your business when you come in and she was rude and dismissive because I didn't have an...
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1.0
Product
Bank Of America Customer Care
#1233513
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Bank Of America - They were very rude and did not help

They would not help me with a returned check issue they kept apologizing and saying it was to late but I was on hold for 20 mins it was not my fault
Product
Bank Of America Customer Care
#1215601
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As a bank of America customer I've noticed that the service is very slow I have spent a total o 4 hours from One bank which is located on 39 ave and 7 street 1 hour waiting and didn't solve my problem because the atm was not working. Went to the one on 67 ave and 40...
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3.9
Product
Bank Of America Customer Care
#1202066
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I've been a loyal BOA customer for the last 26 years.Even stuck with them through the 'meltdown' in 2008. Since then, they've CLOSED the local branch instead of adding a 2nd ATM or more tellers.. (the location in Lawton, OK, a Military Base town kept them busy), so the...
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Product
Bank Of America Customer Care
#1201371
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