Product: Bank Of America Customer Care Clear all filters (0 of 102 reviews match)
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Bank Of America - Avoid This Bank

Customer service at this bank is horrible, I am surprised on how this bank even stays in business. Branch manager, staff and phone support have no clue. No one was able to resolve my problem. It is easier to just avoid BA and just deal with another bank like Chase or even avoid the banks and go to a credit union if you want better customer service. I will never bank with Bank of America again.
1.0
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Bank Of America Customer Care
I didn't like
  • Management
  • Online
  • Call center
#1496311
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They don’t need to buy guns to destroy you and kill your soul, they are so corrupt our justice system can’t even enforce court orders to the millions of people that lost the only security they thought they had. The American people need to require companies guilty of...
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Anonymous
Anonymous

Guess you should have paid your mortage, at least that was an option for you - but I guess you had another solution, well hows that working out for you now, standing at the cu...

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Bank Of America Customer Care
#1473154
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However this was not good enough for him. BANK OF AMERICA SUCKS WHEN IT COMES TO CUSTOMER SERVICE. IT IS NON EXSISTANCE. I WILL NEVER GET MY OVER PAYMENT BACK. I will never open a checking account or credit card with them. I will tell everybody I know how bad their...
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1.0
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Bank Of America Customer Care
#1445764
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Bank Of America - Horrible Customer Service

We were with Bank of America for over 23 years.I must say that we switched when we had a problem with credit processing. We had a customer come in with a bad credit card, which we ran and the credit processing machine gave us an approval.The amount was for over $5000. We called the bank to verify that the card was good which they said , all was well! Then we find out the card id bad they have been holding all funds and better yet after 2 weeks we finally get a call to fill us in as to what they have been doing. Very Bad business practices on Bank Of Americas part.
1.0
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Interest Rate
Product or Service Quality
Reliability
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Value for money
Product
Bank Of America Customer Care
#1437631
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Below is the letter I sent to Bank of America ... Dear Sir or Madam ,Reasons I am closing my account : 1.Your corporation has closed hundreds of ATM's across the US , making it difficult to withdraw cash when traveling. 2.Closed many financial centers , Amarillo now...
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Anonymous
Anonymous

BOA doesn't care!!! They have a strategy (and reputation) of squeezing every penny from customer service fees and financial transaction. They have made record profits in 2018 ...

1.0
Product
Bank Of America Customer Care
I didn't like
  • Withholding funds
  • Awful customer service
#1430903
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Bank Of America - Credit balance check never sent

I had $9k credit balance. I asked for a check. They never sent it.
Product
Bank Of America Customer Care
#1424916
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know one knows wh they are doing, I not only get differrent answers for the same questions, but just keep getting switch to oth departments with just waiting.
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SpiritedSalamander648
SpiritedSalamander648

Your absolutely right!! They are good at sending your call to somebody else and it's a entirely different story. then they blame you so they can get more money from you. Then ...

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Bank Of America Customer Care
#1416806
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Bank Of America - Dissatisfied long time Customer.
Bank Of America - Dissatisfied long time Customer.
Dissatisfied long time Customer. 12-3-2018 We placed a first-time claim with BOA claim #88931390 about an item we had purchased a few months ago. At first, they were great they reimbursed our account. Then after a few weeks, they wanted more info on the item so we sent...
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Anonymous
Anonymous

QUOTE : "Dissatisfied long time Customer" ... what is wrong with this statement ? Why stick around so long ? I don't understand. Sounds like an oxymoron.

1.0
Product
Bank Of America Customer Care
I didn't like
  • Outcome of the claim
#1414017
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My mother recently died and had an IRA account with BOA. When I was told that the proceeds could not be paid until her Will was probated I informed them the account was not payable to her estate, but to her children as named beneficiaries. (The bank employee had no...
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Anonymous
*** off

who is the Anonymous *** making all these negative *** comments?

Anonymous
Anonymous

So.....What are you going to do, whine on message boards about it, wait 2 hours and stomp your feet like a child or do what they said you must do? If the money is worth it to ...

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Bank Of America Customer Care
#1409334
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I had some accounts with Bank Of America, I would never do business with this company ever again, you will see all the bad reviews. I had six accounts all in good standing, I payed on time every month and they closed all of them. I have never had that problem with any...
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1.0
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Bank Of America Customer Care
I didn't like
  • Way they do business
#1403525
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